Companion Animal Care Specialist & Educator

Petco Animal Supplies, Inc.; Wheeling Township (IL); On-site; USD 18,000 - 30,000; Full time

Job summary

Petco Animal Supplies, Inc. is seeking a Companion Animal Specialist for our Pet Care Center. You will serve as the primary expert for companion animals and aquatic life, ensuring high-quality care and a superior customer experience.

You will collaborate with sales to blend animal-care knowledge with operational discipline, mentor peers, and maintain habitats. We welcome applicants with at least 1 year of animal care experience who are passionate about pets.

Qualifications

• Minimum of 1 year of experience working with or caring for companion animals and aquatic life.
• Strong knowledge of animal care, husbandry, and maintenance practices.
• Demonstrated ability to educate others and communicate effectively.
• Strong customer service mindset with an aptitude for selling behaviors.
• Basic business, math, and inventory management skills.
• Strong organizational, interpersonal, and communication skills.

Responsibilities

• Ensure health, safety, and proper care of all companion animals and aquatic life.
• Complete and verify animal care tasks including hourly health checks, wellness documentation, maintenance logs, and incident reports.
• Ensure proper handling, documentation, and care of relinquished and adoption animals.
• Serve as the primary resource for animal care education for customers and PCC partners.
• Adhere to and promote all safety, animal welfare, and loss prevention procedures.
• Deliver knowledgeable, compassionate, and solution-focused service to customers.
• Actively support customer interactions using Petco's selling model.
• Promote teamwork, inclusion, and collaboration across the PCC.
• Mentor and educate partners on animal care standards, maintenance routines, and best practices.
• Maintain professional, clean, and well-presented animal habitats and aquatic areas.

Skills

Animal care knowledge

Customer service

Education skills

Inventory management

Communication

Organizational skills

Education

High school diploma or GED

Pet Care Certification Program

Job description

Petco Animal Supplies, Inc. is seeking a Companion Animal Specialist for our Pet Care Center. You will serve as the primary expert for companion animals and aquatic life, ensuring high-quality care and a superior customer experience.

You will collaborate with sales to blend animal-care knowledge with operational discipline, mentor peers, and maintain habitats. We welcome applicants with at least 1 year of animal care experience who are passionate about pets.