Companion Animal Care Specialist

Petco; Stevens Point (WI); On-site; USD 17,000 - 24,000; Full time

Job summary

Petco is hiring a Companion Animal Specialist to care for pets and aquatic life, educate customers, and maintain habitats. You’ll work with the sales team to ensure excellent customer experiences and operational excellence in the Pet Care Center.

The role emphasizes animal welfare, safety, and teamwork, with responsibilities across care, merchandising, and inventory management to meet Petco standards and store goals.

Qualifications

• Minimum of 1 year of experience working with or caring for companion animals and aquatic life.
• Strong knowledge of animal care, husbandry, and maintenance practices.
• Demonstrated ability to educate others and communicate effectively.
• Strong customer service mindset with an aptitude for selling behaviors.
• Basic business, math, and inventory management skills.
• Strong organizational, interpersonal, and communication skills.
• Completion and ongoing maintenance of the Petco Animal Care Certification Program required.

Responsibilities

• Verify animal health and welfare in the Pet Care Center.
• Assist with merchandising, stocking, and inventory to Petco standards.
• Deliver knowledgeable, compassionate customer service and product recommendations.
• Educate customers on animal care and habitat maintenance.
• Support opening/closing procedures and store operations as needed.

Skills

Animal care

Customer service

Education & training

Communication

Inventory basics

Organizational skills

Teamwork

Lifting capacity

Education

High school diploma or GED preferred

Job description

Petco is hiring a Companion Animal Specialist to care for pets and aquatic life, educate customers, and maintain habitats. You’ll work with the sales team to ensure excellent customer experiences and operational excellence in the Pet Care Center.

The role emphasizes animal welfare, safety, and teamwork, with responsibilities across care, merchandising, and inventory management to meet Petco standards and store goals.