Companion Animal Care Lead & Customer Experience Coach

Petco; Onalaska (WI); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health and financial benefits

401(k)

Paid time off

Job summary

Petco in Onalaska is seeking a Companion Animal Supervisor responsible for overseeing the health and care of live animals while driving exceptional customer service. This full-time role requires leading through expertise, mentoring staff, and achieving sales goals.

Applicants should possess knowledge of animal care, previous supervisory experience in pet retail, and strong communication skills. The position offers opportunities for professional growth in a supportive environment.

Qualifications

• 1+ years of supervisory experience, preferably in pet retail.
• Strong knowledge of companion animals and aquatics.
• Excellent communication and organizational skills.

Responsibilities

• Ensure health and well-being of live animals.
• Coach and mentor partners in customer interactions.
• Drive sales performance through operational discipline.

Skills

Animal care knowledge

Customer service focus

Supervisory experience

Communication skills

Education

High school diploma or GED

Job description

Petco in Onalaska is seeking a Companion Animal Supervisor responsible for overseeing the health and care of live animals while driving exceptional customer service. This full-time role requires leading through expertise, mentoring staff, and achieving sales goals.

Applicants should possess knowledge of animal care, previous supervisory experience in pet retail, and strong communication skills. The position offers opportunities for professional growth in a supportive environment.