Community Support Specialist - Intensive Community Services (ICS) - FT (M-F, 8:00a-4:30p)

Truman Medical Centers; United States; On-site; USD 36,000 - 48,000; Full time

Job summary

Truman Medical Centers seeks a Community Support Specialist to join the Intensive Community Services team in Kansas City, MO. The role focuses on delivering behaviorally oriented and socially rehabilitative services in community settings to clients with severe mental illness.

You will assess needs, refer, educate, and coordinate care with a multidisciplinary group, helping clients gain independence and social integration. Equal opportunity employer.

Qualifications

• Degree in Psychology, Social Work, or a similar field.
• Strong communication, active listening, and ability to build trust with clients.
• Natural leader who supports the team and lifts others up.
• Cultural awareness and ability to work with diverse populations.
• Adaptability to changing situations and problem-solving.
• Willingness to pursue Growth (Benefits Planning certification).

Responsibilities

• Provide behaviorally-oriented and socially rehabilitative services in community settings.
• Work as part of an interdisciplinary team under supervision of a Qualified Mental Health Professional.
• Engage clients to enhance independence and community integration.
• Coordinate with other providers and offer education to clients and families.

Skills

Communication

Active listening

Leadership

Cultural awareness

Adaptability

Organization

Learning orientation

Education

Bachelor's degree in Psychology, Social Work, or similar field

Job description

If you are a current University Health or University Health Physicians employee and wish to be considered, you must apply via the internal career site. Please log into myWORKDAY to search for positions and apply.

Community Support Specialist – Intensive Community Services (ICS) – FT (M-F, 8:00a-4:30p)

Job Location: 101 Truman Medical Center, UH Behavioral Health, Kansas City, Missouri

Department: Community Mental Health Center

Position Type: Full time

Work Schedule: 8:00AM - 4:30PM, Hours Per Week: 40

Community Support Specialist is an important direct service role within a multi-disciplinary team focused on providing behaviorally-oriented and socially rehabilitative services in the community for clients who are experiencing disruption in functioning due severe, persistent mental illness. We are looking for compassionate advocates and resilient problem-solvers to engage in dynamic work in a community setting. Services provided focus primary assistance in the domains of physical, environmental, financial, social, occupational, spiritual, intellectual, and emotional well-being. Methods include risk assessment, ongoing assessment of behavioral & psychosocial needs, information & referral, education of client & family, coordination of services with all providers, and assistance with learning necessary skills for successful independence and community integration. CSS functions as part of an interdisciplinary team for client care and works effectively in a multicultural setting. CSS works under the regular supervision and direction of a Qualified Mental Health Professional.

What You’ll Bring to the Table

• Relevant Background: A degree in Psychology, Social Work, or a similar field
• Great with People: You’re a strong communicator, active listener, and know how to build trust and motivate others.
• Natural Leader: You support your team, share what you know, and help lift others up.
• Culturally Aware: You’re at ease working with people from all walks of life and committed to creating inclusive spaces.
• Adaptable: Things change fast in this field, and you’re ready to roll with it—thinking on your feet and solving problems creatively.
• Ready to Drive (If Needed): For roles that involve driving, you’ll meet all the safety and compliance standards.
• Growth-Minded: Especially in Employment Services, you're ready to earn your Benefits Planning certification within a year.
• Learning is your thing.
• Field-Ready: You’ll be out in the community, meeting people where they are—homes, centers, or drop-in spaces.
• Flexibility is key.
• Organized & On Point: You keep paperwork and compliance in check, so nothing slips through the cracks.
• Always Learning: From onboarding to leadership training, you’re excited to grow and keep leveling up.

Working at University Health

Working at University Health is about making a difference. It's providing the best care to every patient every day. University Health (UH), is committed to being a leader in providing a culturally inclusive workplace for our employees.

UH is an equal opportunity employer. We value and celebrate our differences. We are committed to equal employment opportunity regardless, but not limited to race, ethnicity, religion, beliefs, sex (including pregnancy, gender identity and expression, sexual orientation), national origin, ancestry, language, age, citizenship, genetic information, marital status, socioeconomic status, literacy, disability, mobility, abilities, veteran status and any other category protected by applicable law.