Community Support Specialist II - Independence Center

BJC HealthCare; St. Louis (MO); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Disability insurance

401(k) plan with company match

Tuition Assistance

Flexible Spending Accounts

Paid Time Off

Adoption assistance

Job summary

BJC Independence Center in St. Louis is seeking a Community Outreach Case Worker to connect adults with mental health services and community resources, including housing and food assistance, through daily field work.

You will use motivational interviewing, document services clearly, re-engage clients after missed appointments, and mentor colleagues. Requires a Bachelor's Degree in Human Services or related and a valid Class D (IL) or Class E (MO) driver's license.

Qualifications

• Bachelor's Degree in Human Services or related.
• No prior experience required.
• Valid Class D (IL) or Class E (MO) driver's license (or obtain within two weeks of start).

Responsibilities

• Provides community support services to complex clients to include clients on care plan, using treatment plan interventions that result in positive outcomes.
• Completes timely documentation of services that clearly describe the need for the service, the intervention provided, the relationship to the treatment plan, the provider of the service, the date, the actual time and setting of the service, and the individual's response to the service.
• Contacting individuals and/or referral sources following missed appointments in order to re-engage and promote recovery/resiliency efforts.
• Provides mentorship and job shadowing to community support colleagues.

Skills

Motivational interviewing

Community outreach

Client engagement

Transportation coordination

Education

Bachelor's Degree in Human Services or related

Job description

Additional Information About the Role

BJC Independence Center (IC) is an internationally recognized, community-based behavioral health organization for adults in St Louis living with a mental illness. Our mission is to provide all the services and resources a person living with a serious and persistent mental illness needs, to manage their symptoms, find belonging and purpose, and gain the independence to live a healthy, quality life. Since 1981, IC has offered a comprehensive system of programs and services including housing, case management, psychiatric care, employment and vocational support, wellness and social opportunities. Our programs create a restorative environment that includes the support of others who are in recovery and access to targeted resources that equip them to initiate and sustain the healthy behaviors necessary to live and work independently in the community. If, like us, you believe that every person has the right to a meaningful, caring and challenging community, then we have a career for you at Independence Center. Please use the link below to learn more about this extraordinary club house! https://independencecenter.org/about/

• This position is a 40 hour per week Community Outreach Case Worker position with the BJC Independence Center
• Shift Information: Monday – Friday (8 am – 4:00 pm Day Shift) – (NO On-Call, Weekends or Holidays required)
• Client Group: Working with Adults Ages 36 and older
• We will train you on how to use motivational interviewing with your clients
• You will assist clients by linking them to community resources, such as housing and food assistance and you will work out in the communities with clients daily
• Local travel is required, and you must have your ownpersonal reliable vehicle with valid insurance
• You must have a validCLASS E or CLASS Ddriver’s license– (if you do not, you must obtain one within two weeks prior to your start date)
• You will be asked to transport clients in your own personal vehicle

Overview

BJC Behavioral Health is a community health center that provides and coordinates behavioral health services for more than 8,000 seriously mentally ill adults and seriously emotionally disturbed children in St. Louis City, St. Louis County, St. François, Iron and Washington counties. As an Administrative Agent of the Missouri Department of Mental Health (DMH), BJC Behavioral Health serves as a major point of entry for people eligible for mental health services funded by DMH and is responsible for serving as gatekeeper to the public mental health system.

Preferred Qualifications

Role Purpose

Responsible for providing community support services to maximize opportunities available to people living in the community while working to recover from the serious and persistent effects of mental illness.

Responsibilities

• Provides community support services to complex clients to include clients on care plan, using treatment plan interventions that result in positive outcomes, based on individual strengths and needs; case load sizes will vary.
• Completes timely documentation of services that clearly describe the need for the service, the intervention provided, the relationship to the treatment plan, the provider of the service, the date, the actual time and setting of the service, and the individual's response to the service.
• Contacting individuals and/or referral sources following missed appointments in order to re-engage and promote recovery/resiliency efforts. Supporting individuals in crisis situations.
• Provides mentorship and job shadowing to community support colleagues.

Minimum Requirements

Education

• Bachelor's Degree
• - Human Services or related

Experience

• No Experience

Supervisor Experience

• No Experience

Licenses & Certifications

• Class D (IL) or Class E (MO)

Benefits and Legal Statement

BJC Total Rewards

At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

• Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
• Disability insurance* paid for by BJC
• Annual 4% BJC Automatic Retirement Contribution
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistance

To learn more, go to our Benefits Summary.

*Not all benefits apply to all jobs

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer