Community Support Specialist I

Heritage Behavioral Health Center; Decatur (IL); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Every other Friday off (paid wellness)

Mileage reimbursement

Health, dental, vision insurance

401(k) and Roth options

Tuition assistance

Generous paid time off

Job summary

Heritage Behavioral Health Center in Decatur, IL is hiring a Community Support Specialist I to provide in‑home, community‑based support to adults with serious mental illness. You’ll collaborate with a multidisciplinary team to help clients gain skills, resources, and independence, with supervision and structured access to services.

The role emphasizes community outreach, licensed supervision, and a predictable schedule, including weekdays and every other Friday off, with competitive pay and

Qualifications

• Bachelor's degree in social work, psychology, or human services or equivalent experience.
• CRSS certification or 5 years supervised behavioral health experience may substitute.
• Strong interpersonal and organizational skills are required.

Responsibilities

• Provide individualized, community-based support to adults with serious mental illness.
• Work in clients' homes and communities, building skills and independence.
• Maintain documentation in the EHR within 24 hours.

Skills

Interpersonal skills

Documentation

Communication

Teamwork

Valid driver's license

Education

Bachelor's degree in social work, psychology, or human services

High school diploma or GED + 5 years experience

CRSS certification

Tools

Electronic health record (EHR)

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Community Support Specialist I

Community Support Full Time Clin Professional 151 North Main, Decatur, Decatur, IL, US

2 days ago Requisition ID: 1601

Salary Range: $23.00 To $25.00 Hourly

Community Support Specialist

Heritage Behavioral Health Center

$23–$25/hour | Every other Friday off, paid | Monday–Friday, 8–5

Want to help people build stable, independent lives—right where they live? Heritage Behavioral Health Center is hiring Community Support Specialists in Macon County. You'll spend your days out in the community, not behind a desk, helping adults with mental health challenges gain skills, confidence, and independence. No license required, and a Bachelor's degree isn't required either if you hold a CRSS or have behavioral health experience.

Pay and Schedule

Pay is based on credential:

• Mental Health Professional (MHP): $23.00/hour + every other Friday off paid (CRSS, or high school diploma/GED plus 5 years of supervised behavioral health experience)
• Bachelor's Degree: $25.00/hour + every other Friday off paid

Schedule: Full-time, Monday–Friday, 8:00 a.m. – 5:00 p.m. | Every other Friday off (paid wellness day)

Why You'll Love Working Here

• Every other Friday off as a paid wellness day: that's 26 three-day weekends a year
• Predictable weekday hours, Monday–Friday, 8–5
• Mileage reimbursement at the IRS rate for all work‑related travel
• Variety every day: in homes, at appointments, and around the community
• Regular clinical supervision and a supportive, team‑based model, so you're never on your own
• A launch point for your behavioral health career, with tuition assistance toward an advanced degree
• Competitive pay aligned with state and national benchmarks
• Generous time off: vacation, sick, personal, and holiday leave
• Health, dental, and vision insurance with substantial agency contributions
• 401(k) and Roth retirement options
• Flexible Spending Accounts (healthcare and dependent care)
• Employee Assistance Program (EAP) and fitness reimbursement
• Additional life insurance options

Your Role

As a Community Support Specialist, you'll provide individualized, community‑based support to adults living with serious mental illness and other behavioral health challenges. Most of your work happens in clients' homes and communities, where you'll help them build skills, connect to resources, and gain greater independence, backed by a multidisciplinary team of clinicians, nurses, and peers.

What You'll Do

• Support a caseload of adults with serious and persistent mental illness, mostly through in‑home visits
• Build trusting, recovery‑focused relationships through face‑to‑face outreach
• Teach everyday living skills such as cooking, housekeeping, hygiene, time management, and budgeting
• Help clients develop coping strategies for mental health, substance use, and health‑related symptoms
• Provide medication monitoring and education, and communicate with prescribers
• Connect clients to primary care, specialty care, and behavioral health services, and attend appointments with them
• Help clients apply for and keep benefits such as Medicaid, Social Security, Section 8/Public Housing, and Link
• Support housing, employment, and education goals through applications, coaching, and community connections
• Help clients navigate transportation and strengthen their natural supports and social connections
• Coordinate care with clinicians, nurses, healthcare providers, probation, and community partners
• Provide cross‑coverage for teammates so clients receive uninterrupted support
• Complete documentation in the electronic health record within 24 hours

What to Expect

• At least 80% of your time out in the community, with an emphasis on in‑home visits
• A monthly goal of 80–100 meaningful client contacts
• Regular clinical supervision and team meetings to support your growth
• Clear safety protocols, with supervisor support whenever a home visit isn't the right fit

Qualifications

One of the following:

• Bachelor's degree in social work, psychology, or human services
• High school diploma or GED plus 5 years of supervised behavioral health experience
• Certification as a Recovery Support Specialist (CRSS)

Also required:

• Strong interpersonal, communication, and organizational skills
• Ability to work independently and as part of a team
• Valid driver's license, reliable transportation, and proof of automobile insurance (regular local travel required)

Preferred: Experience in behavioral health or community support. New to the field? We encourage you to apply.

About Heritage Behavioral Health Center

Heritage is a mission-driven Certified Community Behavioral Health Clinic based in Decatur, Illinois, dedicated to improving mental health and substance use care across a multi‑county area. Our staff are our greatest asset, and we take care of them so they can take care of the people we serve.