Community Support Specialist - Housing

Adult & Child Health; Indianapolis (IN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid time off

Benefits package

Training & development

Career growth

Supportive culture

Job summary

Adult & Child Health is seeking a Community Support Specialist (Housing Focus) in Indianapolis to help individuals find stability through housing and access to community resources. You will advocate, coordinate services, and support independent living in a hands-on, community-based role.

The ideal candidate brings a degree in social services or related field, or relevant experience, and can travel within the community while maintaining compassionate, client-centered care.

Qualifications

• Bachelor’s degree in Social Work, Psychology, Counseling, Criminal Justice, Human Services or related field.
• Experience with individuals with mental health or substance use challenges is a plus.
• Valid driver’s license and reliable transportation; willingness to travel within the community.

Responsibilities

• Help clients find, secure, and maintain housing.
• Build and maintain relationships with landlords and housing partners.
• Connect clients to healthcare, employment, education, and social resources.
• Advocate for clients to ensure access to needed services.
• Support development of independent living skills and coping strategies.
• Coordinate services with treatment teams and community partners.
• Document services timely and accurately; follow-up with clients and referral sources.

Skills

Communication skills

Relationship building

Independence

Organization

Compassionate approach

Education

Bachelor's degree in Social Work / Psychology / Counseling / Criminal Justice / Human Services

Job description

Job Description:Community Support Specialist (Housing Focus) Indianapolis, IN Department: Community-Based Services Employment Type: Full-TimeGreat opportunity for recent graduates in Social Work, Psychology, Criminal Justice, or Human Services looking to start a career in behavioral health.Help Individuals Find Stability, Housing, and HopeAre you passionate about helping individuals rebuild their lives and achieve stability?As a Community Support Specialist, you will work directly with individuals experiencing mental health and/or substance use challenges, many of whom are homeless or at risk of homelessness. In this role, you’ll help connect clients to housing, healthcare, and critical community resources—empowering them to move toward independence and long-term success.This is a highly hands-on, community-based role—perfect for someone who enjoys building relationships, advocating for others, and making a real difference every day.Why Join Our Team?We are committed to supporting our employees while they support the community.Work-Life BalanceGenerous paid time offFlexible, community-based work environmentMeaningful WorkDirect impact on housing stability and recovery outcomesOpportunity to build strong, lasting relationships with clientsGrowth OpportunitiesOngoing training and professional developmentCareer pathways in behavioral health and social servicesWhat You’ll DoAs a Community Support Specialist, you’ll serve as a key support person helping individuals navigate systems and build stable, independent lives.Housing & Stability SupportHelp clients find, secure, and maintain housingBuild and maintain relationships with landlords and housing partnersAssist with housing applications, resources, and financial assistance optionsCase Management & AdvocacyProvide community-based case management to individuals in supportive housingConnect clients to healthcare, employment, education, and social resourcesAdvocate on behalf of clients to ensure access to needed servicesSkill Building & Recovery SupportHelp clients build independent living skills (budgeting, hygiene, daily routines)Support development of coping skills and recovery strategiesProvide education on mental health, substance use, and wellnessCollaboration & Care CoordinationWork closely with treatment teams, healthcare providers, and community partnersParticipate in treatment planning and team meetingsCoordinate services to support long-term success and stabilityDocumentation & Follow-UpMaintain accurate and timely documentation of servicesFollow up with clients and referral sources to support engagementAssist with discharge and long-term recovery planningCrisis SupportSupport clients during crisis situationsHelp connect individuals to appropriate crisis resources and servicesWhat We’re Looking ForEducation & ExperienceWe welcome a variety of backgrounds! Preferred qualifications include:Bachelor’s degree in:Social WorkPsychologyCounselingCriminal JusticeHuman Services or related fieldORRelevant experience working with individuals with:Mental health conditionsSubstance use disordersHomeless or at-risk populationsWhat Makes You a Great Fit Passion for helping individuals in need Strong communication and relationship-building skills Ability to work independently in a community-based setting Organized and able to manage multiple clients and priorities Compassionate, patient, and solution-focused mindsetAdditional RequirementsValid driver’s license, reliable transportation, and current auto insuranceAbility to travel throughout the community to meet with clientsMust meet background screening requirementsAbility to complete required onboarding and ongoing trainingPhysical RequirementsThis role involves a combination of community-based work and documentation, including sitting, standing, and walking for periods of time. Occasional lifting (up to 10 lbs) may be required.Make a Real Impact in Your CommunityAt Adult & Child Health, Community Support Specialists play a critical role in helping individuals move from crisis to stability—and from homelessness to independence.If you're ready to build relationships, advocate for others, and change lives, we encourage you to apply today.Position Perks & Benefits:Paid time off: full-time employees receive an attractive time off package to balance your work and personal lifeEmployee benefits package: full-time employees receive health, dental, vision, retirement, life, & moreTop-notch training: initial, ongoing, comprehensive, and supportiveCareer mobility: advancement opportunities/promoting from withinWelcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happinessBrightli is on a Mission:A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.We are an Equal Employment Opportunity Employer.Adult & Child Health is a Smoke and Tobacco Free Workplace.