Community Support Specialist (CSS)

TeamBuilders Behavioral Health, LLC; Emeryville (CA); On-site; USD 40,000 - 60,000; Full time

Job summary

TeamBuilders Behavioral Health, LLC is seeking a Community Support Specialist in Emeryville, California to work collaboratively within a multidisciplinary treatment team. The role focuses on providing Comprehensive Community Support Services to individuals facing behavioral health challenges, helping them connect to services and achieve their recovery goals.

The ideal candidate will have experience working with SMI adults, a relevant degree, and certifications in First Aid and CPR. TeamBuilders offers a supportive work culture promoting work-life balance and opportunities for professional development.

Qualifications

• Expertise in supporting SMI adults, individuals with mental health challenges.
• Criminal Records Clearance (local, state, and FBI) obtained.
• Valid driver’s license, reliable transportation, and current auto insurance.

Responsibilities

• Provides direct support and advocacy for individuals experiencing behavioral health challenges.
• Documents mental health assessments and service plans.
• Facilitates team meetings to review client progress.

Skills

Experience with SMI adults

Crisis Prevention Intervention (CPI)

First Aid and CPR

Teaching skills

Education

Bachelor’s degree in a human services related field

Associate degree in a human services related field

High School Diploma or GED

Job description

TeamBuilders is a community-based behavioral health organization with a vision to provide unconditional care to adults, children and families. TeamBuilders’ commitment also translates to its employees and their families. TeamBuilders truly promotes work-life balance and creativity. TeamBuilders encourages employees to pursue their passions, participate in educational opportunities, and enjoy the work they do. TeamBuilders offers supervision and training opportunities to all its staff. TeamBuilders also sets high expectations for achieving excellence in service to the community. The pursuit of excellence is fundamental to employee success and growth within the organization.

The Community Support Specialist (CSS) works as part of a multidisciplinary treatment team providing Comprehensive Community Support Services (CCSS), Behavioral Respite Care (RSP), and Psychosocial Rehabilitation (PSR) services. The CSS provides direct support, advocacy, and assistance to individuals experiencing behavioral health challenges. Services are provided to eligible recipients that meet New Mexico state criteria for Severe Mental Illness (SMI), Serious Emotional Disturbance (SED), and Co‑occurring Disorder (COD). The CSS helps clients and families achieve wellness, independence, and stability within their community by connecting them to services, encouraging skill development, and supporting their recovery goals. This role works collaboratively with behavioral health professionals, families, and other community resources and partners.

General Responsibilities

• Knows, follows, and upholds TeamBuilders’ philosophy, policies & procedures, and standards of conduct.
• Understands and complies with all program service requirements and State regulations for provision of care to children with SED, adults with SMI, and individuals with COD including other chronic health conditions.
• Forms a helping partnership with clients and collateral practitioners including, but not limited to, educational professionals, corrections personnel, child welfare workers, and natural supports to accomplish service goals and objectives.
• Sets and maintains boundaries to assure the safety and protection of the client and to maintain professional helping role.
• Documents initial mental health or functional assessment identifying strengths, needs, and barriers. Assessments are to be completed within 72 hours of service rendering.
• Documents activities on service activity note and completes within 24 hours of service rendering.
• Documents and updates service plans and team meeting forms as required. Service plans are to be completed within 72 hours of service rendering.
• Immediately seeks program and/or clinical supervision regarding incidents and fills out Incident Reports as per Agency policy and submits documentation in a timely manner.
• Attends and participates in weekly supervision meetings, staff meetings, clinical seminars, and training sessions, as assigned.
• Responsible for initiation, completion, and updates or maintenance of client documentation in accordance with agency and state/federal applicable standards.
• Coordinates, facilitates, and participates in team meetings to review client progress and needs.
• Participates in clinical seminars, supervision, CQI meetings, and training as assigned.
• Submits completed documentation in a timely manner as directed for billing and CQI purposes.
• Performs school-, home-, and community-based support services as needed or directed.
• Seeks consultation and assistance when needed.
• Additional duties as assigned.

Minimum Qualifications

• Must meet one of the following minimum education and experience requirements: a Bachelor’s degree in a human services related field plus 1 year of experience working with SMI adults; or an Associate degree in a human services related field plus 2 years of experience working with SMI adults; or a High School Diploma or General Education Development plus 3 years of experience working with SMI adults; or meets the minimum requirements as a Certified Peer Specialist (CPS) by the State of New Mexico.
• Experience working with individuals impacted by mental health, substance use, or co‑occurring disorders.
• Obtained a Criminal Records Clearance (local, state, and FBI).
• Maintains certifications in First Aid and CPR.
• Maintains certification in Crisis Prevention Intervention (CPI).
• Demonstrated skills in teaching the curriculum to consumer family members.
• Valid driver’s license, reliable transportation, and current auto insurance.
• Willingness and ability to travel throughout the service area.

TeamBuilders is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans.