Community Support Specialist - Community Mental Health - Peer Program

Thresholds-Inc; Chicago (IL); On-site; USD 66,191,000 - 76,044,000; Full time

Benefits offered by this job

Competitive pay

CRSS boost

PTO and holidays

Insurance plans

403(b) retirement plan

EAP

Cell phone reimbursement

Loan forgiveness

Licensure supervision

Licensure reimbursement

Job summary

Thresholds is hiring a Community Support Specialist to deliver mental health and substance use support in clients' communities. This peer role values lived recovery experience and requires CRSS or ability to obtain it within a year.

You will work with a care team on planning, resource linkage, and helping clients access services, while modeling recovery and building trust through consistent, compassionate engagement.

Qualifications

• Lived experience with personal mental health recovery required.
• Excellent communication and relationship-building skills.
• Strong time management and organization.
• Willingness to obtain CRSS within 1 year or already credentialed.

Responsibilities

• Provide community-based mental health and substance use support.
• Assist with care planning and navigating complex systems.
• Transport clients to appointments and resources as needed.
• Collaborate with the care team to advocate for clients and reduce barriers.

Skills

Lived experience

Communication

Time management

Driver's license

Car access

Education

High school diploma or GED

Active CRSS credential

Bachelor’s in Psychology or Social Work

Bachelor’s in unrelated field + 2 years supervised experience

Master’s in Psychology or Social Work

Job description

Community Support Specialist - Community Mental Health - Peer Program

Job Category: Staff

Requisition Number: COMMU008505

• Posted : September 23, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Description

Are you looking for an opportunity to use your mental health recovery experience to be a change agent in the mental health field? At Thresholds, we believe in meeting people where they're at - in their environment and on their journey to recovery. Community Support Specialists (CSS) provide mental health and substance use treatment support where it makes the most impact - in a person's community. We value personal lived experiences with mental health recovery and are seeking a peer professional, who either has the CRSS (Certified Recovery Support Specialist) credential or is able to get the CRSS within a year.

Working as a Community Support Specialist is a unique opportunity to use your lived experience to support others. Through care planning, you will be an integral part of a client's growth and recovery. You will remove barriers to mental healthcare through case management: connecting our clients with resources and helping them navigate complex systems. You will help clients strengthen daily living skills as you drive them to doctors' appointments, to benefits offices, or to the grocery store. As the identified Peer on the team, you will share your recovery story with our clients in a mutual, two-way helping process where you will learn from each other and model that recovery can happen. Each day will be a little bit different, requiring you to adapt to your client's schedule, needs, and treatment plan.

The culture at Thresholds is compassionate and supportive, providing you with the tools and resources you need for the best client care. As a peer professional, you will collaborate with your team by advocating for the clients and providing insight about the lived experience of recovery. Opportunities for training and professional development will deepen your knowledge and expand your clinical skills in harm reduction, trauma-informed care, and other evidence-based practices. To support the CRSS credential, we offer free clinical supervision, fee reimbursement, and scholarship opportunities. This invaluable experience will set you up for a variety of career paths and growth opportunities within our organization.

To succeed in this role, you need:

• Lived and living experience with personal mental health recovery
• Passion for mental health advocacy
• Effective communication and relationship-building skills
• Strong time management and organization
• To be at least 21 years old
• A valid driver's license, current car insurance, and daily access to a car
• Willingness to provide transportation to clients

Many education and experience paths are eligible for this role:

• High school diploma OR GED certificate and 5 years of supervised clinical experience
• Active CRSS credential
• Bachelor’s degree in Psychology, Social Work, or related field
• Bachelor’s degree in an unrelated field and 2 years of supervised clinical experience
• Master’s degree in Psychology, Social Work, or related field

What sets Thresholds apart:

• Competitive pay - Base Rate: $23.10 - $26.54 hourly / $48,048 - $55,200 annually
  • Subject to increase based on education and experience
• Additional increase with current CRSS
• Generous PTO (9 federal holidays, 8 days of sick leave, 15-22 days personal and vacation)
• 4 medical insurance plans, dental insurance, & vision insurance
• 403(b) retirement plan with 3% employer match
• Robust employee assistance program (EAP)
• Cell phone reimbursement (up to $50/month)
• Public service loan forgiveness
• Supervision for clinical licensure at no cost (CRSS, LSW, LCSW, LPC, LCPC)
• Reimbursement for professional licensure and license renewal

Thresholds is a mission-driven agency with a deep commitment to fostering an environment where all feel valued and respected, a place where every employee can be themselves, thrive, and support the agency's mission.

One of the oldest and largest mental health organizations in Illinois, we pride ourselves in being a Chicago Tribune Top Workplace and one of Chicago's 101 Best & Brightest Companies to work for, several years in a row.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.