Community Support Specialist - Adult

Compass Health Network; Salem (VA); On-site; USD 54,000 - 57,000; Full time

Job summary

Compass Health Network in Salem is seeking a Community Support Specialist - Adult to provide in-home and community-based behavioral health support, helping adults achieve recovery goals and improve daily living skills.

The role involves collaborating with a care team, coordinating transportation when needed, and connecting clients with housing, healthcare, and other essential services. A valid driver's license is required and HS diploma is needed; a degree in human services is preferred.

Qualifications

• High School/GED required.
• Associate’s or Bachelor’s degree in a human service-related field preferred.
• Valid driver’s license required.
• Four years of qualifying experience preferred; delivery of service to individuals with mental illness, substance use disorders, or developmental disabilities.

Responsibilities

• Support clients in reaching personal recovery and wellness goals.
• Provide coaching and education on life skills, health, and community resources.
• Help clients access housing, healthcare, employment and other essential services.
• Work closely with healthcare providers, families, and community partners.
• Assist with appointments and provide transportation as needed.
• Maintain accurate, timely documentation.

Skills

Empathy

Communication

Time management

Documentation/writing

Travel availability

Education

High School/GED

Associate’s or Bachelor’s degree in human services

Job description

Community Support Specialist - Adult

Department: Adult CPRC

Employment Type: Full Time

Location: Salem

Compensation: $26.04 - $27.31 / hour

Description

Full-Time | Benefits Eligible

Help others in their journey toward recovery and wellness.

Join our team as a Community Support Specialist, partnering with adults to support behavioral health and substance use recovery goals. In this role, you’ll provide personalized, community-based support — meeting clients where they are: in their homes, in the office, and out in the community.

You’ll help individuals set and achieve recovery goals, develop daily living skills, access vital services, and build supportive relationships — all while working as part of a collaborative, integrated care team. This position requires regular driving and transportation of clients as part of service delivery.

This is a great opportunity for someone who is passionate about mental health, enjoys hands‑on work in the community, and thrives on building relationships. If you're looking for purpose‑driven work that directly impacts families, you’ll find it here.

Key Responsibilities

• Support clients in reaching their personal recovery and wellness goals
• Provide coaching and education on life skills, health, and community resources
• Help clients access housing, healthcare, employment, and other essential services
• Work closely with healthcare providers, families, and community partners
• Assist with appointments and provide transportation as clinically needed
• Maintain accurate, timely documentation

Requirements

• High School/GED required
• Associate’s* or Bachelor’s degree in a human service‑related field preferred

WORK EXPERIENCE

• Qualified addiction professional;
• Bachelor’s degree in a human services field from a college or university included in the U.S. Department of Education’s database of accredited schools at http:/ope.ed.gov/accreditation ;
• Any four‑year degree or combination of higher education and qualifying experience;
• Four years of qualifying experience; or
• Associate of Applied Science in Behavioral Health Support degree as designated by the Department of Mental Health.*
• Qualifying experience must include delivery of service to individuals with mental illness, substance use disorders, or developmental disabilities.
• A valid driver's license and agency established minimum automobile coverage required

You’ll Be a Great Fit for This Role if You:

• Bring relevant experience working with adults or behavioral health populations
• Are comfortable traveling to homes and community locations
• Communicate with empathy, adapt easily, and enjoy being part of a collaborative care team
• Possess excellent time management and writing skills
• Enjoy meeting new people
• New to the social services field and eager to learn