Community Support Specialist

Freeman Health System; United States; On-site; USD 42,000 - 55,000; Full time

Job summary

Freeman Health System is seeking a Community Support Specialist to deliver community-based services for individuals facing behavioral health challenges, including substance use, trauma, and mental illness. The role emphasizes trauma-informed and person-centered approaches to promote independence and autonomy for persons served.

You will manage a caseload, develop individualized plans with clients, monitor progress, document care, and coordinate with the treatment team to ensure timely, compliant

Qualifications

• Uses trauma-informed and person-centered approaches in service delivery.
• Manages caseload with attention to timelines and program requirements.
• Maintains accurate documentation and client safety planning.

Responsibilities

• Collaborates with clients to develop person-centered plans.
• Monitors client participation and progress.
• Provides medically necessary, ethical treatment interventions aligned with plans.
• Communicates with supervisor and clinical staff about client needs.
• Ensures documentation meets state/federal regulations and program standards.
• Supports billing and productivity expectations.
• Assists clients in obtaining medical insurance benefits and community resources.
• Completes training and HR compliance documents on time.

Skills

Trauma-informed care

Time management

Multitasking

Documentation

Job description

## Community Support SpecialistApplylocations: 530 E. 34th Street OC Community Caretime type: Full timeposted on: Posted 3 Days Agojob requisition id: JR111949**Job Description Summary:** Delivers community support services to individuals impacted by a range of behavioral health issues, including substance use, trauma, and mental illness. Utilizes trauma-informed and person-centered approaches to promote maximum levels of independence and autonomy for persons served. Demonstrates effective time management and multitasking skills to independently manage assigned caseload. Arranges work schedule to see clients regularly according to their individual needs. Manages multiple, simultaneous deadlines to ensure that services are provided within established expectations.**Responsibilities:*** Collaborates with clients to develop individualized person-centered plans and reviews/updates to guide ongoing treatment services. Completes said plans and reviews/updates within established timelines and according to program requirements.* Effectively monitors and assesses clients’ participation and progress in treatment according to and in adherence with individualized person-centered plans.* Provides treatment interventions which are medically necessary, ethical, and in adherence with clients’ individualized person-centered plans.* Communicates all relevant clinical information with supervisor and other key clinical staff regarding clients’ critical care needs in a timely manner. Documents client safety planning and hospitalization interventions per established guidelines.* Ensures that all required documentation is completed within established timelines and according to quality standards set by state and federal regulations, CARF certification requirements, and program expectations.* Meets or exceeds billing and productivity expectations as established by the Program Director.* Supports coworkers and teammates in providing trauma-informed, person-centered services to clients. Collaborates effectively with treatment team members to support clients in achieving their chosen recovery goals.* Completes and submits all required/requested training and HR compliance documents timely.* Ensures clients have applied, receive, and maintain medical insurance benefits as well receive available community resources based on client’s income eligibility.* Performs all other duties as assigned.**Physical Requirements:*** Requires prolonged sitting, frequent standing, bending, squatting, kneeling, and reaching above shoulder level frequently, climbing and twisting occasionally* Requires a typical range of hearing and manual dexterity sufficient to operate a computer keyboard, telephone, photocopier, calculator, and other office equipment as needed* Requires repetitive use of hands for simple grasping and fine manipulation* Requires standing, sitting, or walking for up to 8 hours or longer per workday* Requires regular use of a computer.* Requires being able to get in/out of vehicle frequently due to community work.* TB test upon hire.