Community Support Coach (Melrose, MA)

ne-arc; Redmond (WA); On-site; USD 28,000 - 34,000; Part time

Job summary

Northeast Arc in Melrose, MA is seeking a motivated Community Support Coach to join the Guided Personal Support (GPS) Program. The role provides in-home and community support to adults with developmental disabilities, helping them pursue goals and build life skills.

This flexible, creative position emphasizes independence, self-determination, and collaboration with families and professionals, requiring transportation, strong interpersonal skills, and commitment to person-centered care.

Qualifications

• High school diploma or equivalent; bachelor’s preferred.
• Minimum 1 year experience with individuals with disabilities.
• Strong interpersonal and community skills.
• Valid driver’s license and reliable personal vehicle.
• Ability to stand for periods.

Responsibilities

• Provide in-home and community support.
• Work on goals in communication, social and recreation, ADL, safety to promote independence.
• Maintain regular communication with families and program staff.
• Collaborate with families on intervention techniques when applicable.
• Assist individuals and families in accessing resources.
• Respect the rights of individuals served.
• Complete required paperwork and progress reports throughout the year.
• Attend all mandatory trainings for the program and Northeast Arc.

Skills

Interpersonal skills

Community skills

Documentation skills

Drivers license

Reliable vehicle

Mobility

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Schedule

Per diem, 1.5 to 10 hours a week, based on client needs and availability.

Pay Rate

$20-$25 hourly based on education and experience.

Job Summary

We are looking for motivated candidates to join our Guided Personal Support Program as a Community Support Coach in Melrose, MA and the surrounding area. The Community Support Coach provides in-home and community support for adults with developmental disabilities. Help pave the pathway to success for individuals with developmental disabilities!

Community Support Coaches promote additional skill building around community integration, life skills, safety skills, and social skills based on individual goals. The Community Support Coach role is a flexible and creative position.

Major Responsibilities

• Provides support for individuals in their home and/or within the community.
• Works on goals and skills acquisition with the individual in areas such as communication, social and recreation, ADL, safety skills while promoting independence, self-determination, and self-advocacy
• Maintains regular communication with families, Program Director and other professionals involved with the family, when appropriate.
• Works with families regarding intervention techniques if applicable.
• Assists individuals and families in accessing resources that might be beneficial.
• Respects human and legal rights of individuals served.
• Completes all necessary paperwork such as progress notes, incident reports, time sheets and required DDS progress reports throughout the year.
• Attends all annual mandatory trainings required by the program as well as Northeast Arc.

Qualifications

• High school diploma or equivalent. Bachelor's degree in human services or another related field preferred.
• Minimum 1 year of experience working with individuals with disabilities.
• Strong interpersonal skills and community skills
• Proficient technology skills for documentation, communicating, and clocking in and out while working.
• Valid driver's license
• Reliable personal vehicle required for client transportation.
• Ability to stand for periods of time.

About the Program

The Guided Personal Support (GPS) Program is made up of a combination of SSQUAL contracts (Enhanced Family Support for Adults) from the Massachusetts Department of Developmental Services (DDS) that focus on preparing individuals on acquiring skills in different aspects of their lives to be more independent and live their best life. All the referrals in this program come from DDS.