COMMUNITY SUPERVISION OFFICER I

State of Arkansas; Pocahontas (AR); On-site; USD 51,000 - 75,000; Full time

Job summary

The Community Supervision Officer I is an entry-level position responsible for supervising offenders on probation or parole, ensuring compliance with court-ordered conditions, and supporting successful reintegration into the community. This role focuses on case management, risk assessment, and public safety enforcement, while fostering accountability and rehabilitation for supervised individuals.

Supervise a caseload of low- to moderate-risk probationers and parolees, ensuring adherence to

Qualifications

• Bachelor’s degree or equivalent in criminal justice, public administration, psychology, social work, or related field.
• Two years of social services, human services, corrections, or law enforcement experience.

Responsibilities

• Supervise a caseload of low- to moderate-risk probationers and parolees, ensuring adherence to supervision requirements.
• Conduct routine office visits, home visits, and employment verifications.
• Develop individualized case plans addressing risks, needs, and goals for rehabilitation.
• Monitor compliance with court-ordered conditions; perform random drug/alcohol screenings.
• Investigate and document violations; prepare reports and recommendations for action.

Skills

Probation & parole understanding

Risk assessment

Criminal justice basics

Verbal & written communication

De-escalation & negotiation

Accountability & rehabilitation

Case prioritization & records

Case management software

Attention to detail

Education

Bachelor’s degree or equivalent

Two years related experience

Job description

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Position Number: 22143024
County: Randolph
Posting End Date: 9/18/2026
Anticipated Starting Salary: $50,844.98
Location: Area 3 Probation and Parole - Pocahontas

The mission of the Department of Corrections is to be a public safety resource for Arkansas families by providing professional management solutions and evidence-based rehabilitive initiatives for offenders.

All DOC positions are designated as Safety Sensitive Positions and are subject to random drug testing pursuant to the Secretarial Directive governing Personnel Drug Testing. Medical marijuana usage, as defined in Amendment 93 of the Arkansas Constitution, prohibits Personnel in a Safety-Sensitive Position from the use of medical marijuana even if they are qualifying patient under the amendment and/or hold a registry identification card. Department Personnel are prohibited from the use or possession of a medicinal marijuana card pursuant to this policy and state law.

Position Information

Job Series: Community Law Enforcement – Career Path

Classification: Community Supervision Officer I

Class Code: SCL02P

Pay Grade: LES02

Salary Range: $50,845 - $75,251

Job Summary

The Community Supervision Officer I is an entry-level position responsible for supervising offenders on probation or parole, ensuring compliance with court-ordered conditions, and supporting successful reintegration into the community. This role focuses on case management, risk assessment, and public safety enforcement, while fostering accountability and rehabilitation for supervised individuals.

Primary Responsibilities

Supervise a caseload of low- to moderate-risk probationers and parolees, ensuring adherence to supervision requirements. Conduct routine office visits, home visits, and employment verifications. Develop individualized case plans that address risks, needs, and goals for successful rehabilitation. Monitor compliance with court-ordered conditions, such as employment, treatment programs, and community service. Perform random drug and alcohol screenings and report results. Investigate and document violations of probation or parole conditions. Assist with the preparation of violation reports and recommendations for corrective action. Notify law enforcement or courts when necessary for arrests and revocations. Work with law enforcement, attorneys, treatment providers, and courts to coordinate offender supervision. Refer individuals to vocational programs, educational services, and mental health resources. Participate in community safety initiatives, crime prevention efforts, and offender reentry programs. Maintain accurate records, case notes, and supervision reports. Use case management software to track offender progress and risk levels. Prepare reports for court proceedings, parole board reviews, and interagency meetings.

Knowledge and Skills

Understanding of probation, parole, and case management principles. Ability to assess offender risk factors and apply supervision strategies. Basic knowledge of criminal justice procedures, laws, and regulations. Strong verbal and written communication skills to interact with offenders, courts, and stakeholders. Ability to de-escalate conflicts, negotiate compliance, and provide guidance. Compassionate but firm approach to holding individuals accountable while promoting rehabilitation. Ability to prioritize multiple cases, meet deadlines, and maintain detailed records. Proficiency in case management software, word processing, and reporting tools. Strong attention to detail for accurate documentation and compliance tracking.

Minimum Qualifications

A bachelor’s degree in criminal justice, public administration, psychology, social work, or related field is required, OR

Two years of social services, human services, corrections, or law enforcement experience.

Licensure/Certifications

Possess a Valid Driver’s License.

Must be able to be certified as a specialized police officer by the Arkansas Law Enforcement Standard Commission as established by ACA 12-9-106 at one year of employment. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.