Community Shop Manager - Lead Merchandising & Local Impact

SHELTER HOUSING AID AND RESEARCH PROJECT (LEICESTER); Smyrna (TN); On-site; USD 48,000 - 51,000; Full time

Job summary

Shelter in London is seeking a Community Shop Manager for the St Johns Wood shop to lead and shape its future. You will drive merchandising, recruit and develop a diverse team, and deliver excellent customer service in a busy retail setting.

This permanent, full-time role emphasizes community engagement, leadership, and the ability to expand the shop’s contribution to Shelter's housing-related mission. 35 hours per week with London weighting is offered.

Qualifications

• Experience leading a team and motivating individuals beyond expectations.
• Experience providing excellent face-to-face customer service.
• Knowledge of recruiting and developing a diverse team.

Responsibilities

• Lead and motivate the shop team to deliver excellent customer service.
• Develop visual merchandising and drive footfall.
• Engage with the local community to seek opportunities to increase shop contributions.

Skills

Team leadership

Customer service

Recruitment

Communication

Merchandising

Community engagement

Job description

Shelter in London is seeking a Community Shop Manager for the St Johns Wood shop to lead and shape its future. You will drive merchandising, recruit and develop a diverse team, and deliver excellent customer service in a busy retail setting.

This permanent, full-time role emphasizes community engagement, leadership, and the ability to expand the shop’s contribution to Shelter's housing-related mission. 35 hours per week with London weighting is offered.