Community Services Specialist -Tri-County

State-of-South-Carolina; South Carolina; On-site; USD 36,000 - 48,000; Full time

Job summary

South Carolina Department of Juvenile Justice (DJJ) is seeking an administrative supervisor to organize and supervise basic office activities in an assigned county office and provide coordination for case management tasks. The role involves handling public inquiries and maintaining electronic files, while supporting staff with reports and records.

The position requires a high school diploma, the ability to travel within the state for training, and readiness to work with non-incarcerated and

Qualifications

• High school diploma required; related clerical experience may substitute.
• Strong communication with the public and ability to handle inquiries.
• Ability to learn JJMS and basic office management practices.

Responsibilities

• Presents a professional demeanor when working with the public.
• Prepares correspondence and reports as needed.
• Answers phones and routes calls appropriately.
• Provides database entry for all incoming materials including reports from law enforcement, victims, etc.
• Implements and maintains procedures for recording and filing administrative forms, reports and other materials.
• Supports the practice of electronic files.
• Responsible for supplies and office inventories.
• Is familiar with office equipment use.
• Participates in job related training and workshops for professional development.
• Conducts other related job duties as assigned, required or requested.

Skills

Communication skills

Data entry

Office administration

Records management

Training participation

Education

High school diploma

Tools

JJMS

Word processing

Job description

If your goal is to build a career that makes a difference and you have a passion for making a difference in the lives of South Carolina's youth, consider joining the dedicated people of the South Carolina Department of Juvenile Justice (DJJ).

MISSION

It is the mission of the South Carolina Department of Juvenile Justice (DJJ) to impact and transform young lives, strengthen families, and support safer communities through targeted prevention and rehabilitation.

JOB PURPOSE

Under general supervision plans, organizes and supervises administrative activities in an assigned County office. Provides coordination and support for basic case management activities.

JOB RESPONSIBILITIES

• Presents a professional demeanor when working with the public.
• Prepares correspondence and reports as needed.
• Answers phones and routes calls appropriately.
• Provides database entry for all incoming materials to include reports from law enforcement, victims, and others.
• Implements and maintains procedures for recording and filing administrative forms, reports, documents and other materials.
• Supports the practice of electronic files.
• Responsible for supplies and office inventories.
• Is familiar with office equipment use.
• Participates in job related training and workshops for professional development.
• Conducts other related job duties as assigned, required or requested.

STATE MINIMUM REQUIREMENTS

A high school diploma. Related clerical experience may be substituted for a high school diploma.

ADDITIONAL REQUIREMENTS

• Ability to communicate effectively with the public in handling inquiries and communicating information.
• Ability to develop knowledge of Community-Based services and as needed share these service provider contacts to benefit juveniles, their families and victims.
• Knowledge of word processing, current office management practices and the ability to learn how to use the Juvenile Justice Management System (JJMS).
• Knowledge of grammatical rules, language usage and report formatting; the ability to organize and support office activities.
• Knowledge of the care and operations of standard office equipment and machines.
• Must be able to work with non-incarcerated and incarcerated youth and their families.
• Some overnight travel for training as needed. Must be able to drive and travel throughout the state.
• Must be able to physically lift up to 25lbs.

This position performs job duties relating to the custody, control, transportation, or recapture of youth within the jurisdiction of the Department of Juvenile Justice and the employee may have direct and direct contact with youth within the jurisdiction of the Department of Juvenile Justice.

Training applicable to these duties will be provided.

PREFERRED AGENCY REQUIREMENTS

A high school diploma and two (2) years clerical experience.

The South Carolina Department of Juvenile Justice offers an exceptional benefits package for FTE positions that includes:

• Public Service Loan Forgiveness Program
• Employee Assistance Program (EAP)
• Health, dental, and life insurance
• 15 days annual (vacation) leave per year
• 15 days of sick leave per year
• 13 paid holidays
• State retirement plans and deferred compensation programs
• Discount Programs such as TicketatWork and WeSave

Sign-On Bonus: Agencies may give sign-on bonuses to individuals recruited to critical needs jobs at the beginning of their employment with the agency. Bonuses cannot be offered or given to employees moving from other agencies by transfer, promotion or demotion. Sign-on bonuses are limited to one per employee, per year.