Community Service Specialist I (CSS I)

California Polytechnic State University (Cal Poly); San Luis Obispo (CA); On-site; USD 48,672 - 54,804; Full time

Benefits offered by this job

Health, dental, and vision insurance

Retirement plan participation

Educational benefits for eligible employees

Job summary

A leading university in San Luis Obispo is seeking a Community Services Specialist I to deliver quality police and parking services. The role involves assisting with community engagements and security support. Candidates should have a high school diploma and three months of related experience, along with the ability to obtain necessary certifications. Competitive salary and benefits offered.

Qualifications

• Three months of related experience preferred.
• Ability to maintain high visibility while patrolling.
• Possession of valid Driver’s License or ability to obtain one.

Responsibilities

• Assist with security and public safety support.
• Work with police officers during non-hazardous calls.
• Support community engagement functions.

Skills

Patrol campus properties

Respond to alarms

Assist in enforcement of policies

Education

High school diploma or equivalent

Job description

3 weeks ago Be among the first 25 applicants

Job Summary

Under general supervision of the Administrative Lieutenant, the Community Services Specialist I (CSS I) position supports the overall goal of delivering quality police and parking operational services to the campus community. The CSS I assists with security, public safety support, community engagement, and related community service functions. The CSS I works in conjunction with police officers during non‑hazardous calls for service and represents Public Safety and Cal Poly through exceptional customer service while supporting the safety needs of the campus community.

Department Summary

Under the administration of the Associate Vice President of Public Safety/Chief of Police, the Public Safety Unit is responsible for the safety, health and well‑being of the university community. The Public Safety Unit consists of four divisions: Cal Poly Police Department (CPPD), Department of Emergency Management (DEM), Transportation and Parking Services (TAPS) and Business Services. The mission of the Public Safety unit is to create and maintain a safe learning and living environment for the entire campus community by promoting an all‑inclusive campuswide culture that embraces and supports public safety.

Key Qualifications

• Patrol campus properties on foot, bicycle, and vehicle to maintain high visibility and protect the campus community and visitors from fire, theft, vandalism, and other safety concerns.
• Respond to smoke detector alarms, conduct fire alarm testing, and respond to pool motion sensor detector alarms.
• Assist in the education, intervention, and enforcement of campus policies and regulations.

Education & Experience

• High school diploma or equivalent and three months of related experience.

Licenses, Certificates & Credentials

• Possession of a valid Driver’s License or the ability to obtain one by the date of hire.
• Ability to obtain California Peace Officer Standards and Training (P.O.S.T.) Dispatcher Certificate upon hire (training costs covered by university).
• Ability to obtain certification for authorization to access the California Law Telecommunications System via training by Cal Poly Police Department.

Salary & Benefits

Anticipated Hiring Range: $48,672 - $54,804 annually

Classification Range: $41,532 - $60,516 annually

Cal Poly offers a best‑in‑class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees’ Retirement System, and educational benefits for eligible employees. See our benefits website for additional information.

Equal Opportunity and Excellence in Education and Employment

This position is open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, Cal Poly provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities.

Supplemental Information

Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H‑1B visas).