Community Service Officer (part-time)

Village of Libertyville; Libertyville (IL); On-site; USD 27,552 - 35,817; Part time

Benefits offered by this job

IMRF Pension Eligible Position

457 plan eligibility

Job summary

Village of Libertyville invites applications for a Part-time Community Service Officer (CSO) to support law enforcement and the public. The role emphasizes high customer service, public contact, and a variety of duties including parking enforcement, animal and non-criminal complaints, and traffic control.

The position offers a part-time schedule (20-29 hours/week) with a hiring range of $20–$26 per hour DOQ and benefits such as IMRF pension eligibility and participation in 457 plans.

Qualifications

• H.S. diploma/GED or equivalent.
• Valid driver's license.
• Ability to become LEADS certified.
• Excellent communication, written and customer service skills.
• Basic knowledge of computers and common Office software.
• Requires ability to exercise discretion and judgement, and work independently following established guidelines and procedures.
• Requires ability to maintain confidentiality of information and sensitive material.

Responsibilities

• Conduct parking enforcement and related complaints.
• Handle animal, non-criminal, and private property accident complaints.
• Provide vehicle and pedestrian traffic control.
• Perform other duties as assigned by supervisory staff.

Skills

Communication

Customer service

Driver's license

LEADS certification

Office basics

Education

HS diploma/GED

Tools

Office software

Job description

Part-time Community Service Officers (CSOs) provide a wide variety of field and administrative support to law enforcement staff and the public. The position involves a significant amount of public contact, with high levels of customer service being a priority. CSOs conduct parking enforcement; handle animal, non-criminal, and private property accident complaints; provide vehicle and pedestrian traffic control; and various other duties as assigned.

Hiring Range: $20 - $26 per hour DOQ

Benefits: IMRF Pension Eligible Position, ability to participate in 457 plans

General Education, Experience, and License Requirements:

• H.S. diploma/GED or equivalent
• Valid driver's license
• Ability to become LEADS certified
• Excellent communication, written and customer service skills
• Basic knowledge of computers and common Office software
• Requires ability to exercise discretion and judgement, and work independently following established guidelines and procedures
• Requires ability to maintain confidentiality of information and sensitive material.

Physical/Mental Requirements:

• Strength and agility to sit, stand, and/or walk for extended periods of time
• Routinely lift and carry up to 20 pounds, occasionally lift and carry up to 50 pounds
• Mobility to work both in a vehicle and office setting; use standard office equipment; adequate vision to read printed materials; adequate hearing and speech to communicate in person, via telephone, or via radio

Additional Information:

• The hiring process may include at least one interview, an extensive background investigation, fingerprint check, and upon a conditional offer of employment a polygraph, psychological and medical examination.
• Part-time: The work schedule is flexible based on Department needs, can range from 20-29 hours per week, and may include weekends and holidays.

The Village of Libertyville is an Equal Opportunity Employer.