Community Service Officer - Beach

Walton County Sheriff's Office; DeFuniak Springs (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

The Walton County Sheriff's Office seeks Community Service Officers (civilian, non-sworn) to perform non-critical public safety tasks in coordination with the Patrol Division, including parking enforcement, records keeping, responding to citizen service requests, and community policing activities along Walton County beaches.

Level I requires a high school diploma or GED with 2 years of customer service; Levels II and III require 5 and 8 years of related experience respectively and a Florida

Qualifications

• High school diploma or GED required; various levels with increasing experience.
• Two years of customer service or volunteer experience for Level I.
• Five years of customer service or related experience for Level II.
• Eight years of customer service or related experience for Level III.

Responsibilities

• Regular attendance and adherence to assignments.
• Educates visitors on beach areas, codes, and uses.
• Patrols beach areas and enforces parking laws.
• Completes written reports and assists with minor incidents.
• Provides information to the public and coordinates with agencies.

Skills

Leadership

Interpersonal skills

Communication

Situational awareness

Public speaking

Vehicle operation

Education

High school diploma or GED

Job description

Position Summary

Community Service Officers are civilian, non-sworn employees of the Walton County Sheriff’s Office that work in coordination with the Patrol Division performing a variety of routine, non-critical, public safety tasks. Such tasks include but are not limited to parking ordinances, keeping official records, response to citizen requests for service, community policing activities, traffic control activities, non-emergency response to animal control requests, and other police service functions within Walton County.

Qualifications

Level I

• Education – High school diploma or GED equivalant
• Experience – Two (2) years of customer service experience (may be volunteer experience)

*Or any equivalent combination of education and experience that provides the required competencies to perform the job.

• Must be at least 18 years of age
• Must possess a valid Florida Driver License

Level II

• Education – High school diploma or GED equivalant
• Experience – Five (5) years of customer service or specialized experience (Law Enforcement, Corrections, Military, Investigatory service, etc.)

*Or any equivalent combination of education and experience that provides the required competencies to perform the job.

• Must be at least 21 years of age
• Must possess a valid Florida Driver License

Level III

• Education – High school diploma or GED equivalant
• Experience – Eight (8) years of customer service or specialized experience (Law Enforcement, Corrections, Military, Investigatory service, etc.)

*Or any equivalent combination of education and experience that provides the required competencies to perform the job.

• Must be at least 21 years of age
• Must possess a valid Florida Driver License

Essential Job Functions

• This list of functions, duties, responsibilities, skills, and physical abilities is not intended to be all-inclusive, and the employer reserves the right to assign additional functions and responsibilities as deemed necessary.

• Regular and prompt job attendance.
• Educates visitors regarding Walton County beaches and beach-related municipal codes, including, but not limited to, public versus private land use on the beach
• Work with visitors to gain voluntary compliance with beach rules and code violations
• Patrol assigned beach area and investigate complaints called in by the public.
• Enforces parking laws.
• Investigate minor and non-life-threatening traffic crashes.
• Performs traffic direction and control duties.
• Complete written reports concerning lost or recovered property, missing vehicle registration, and other non-criminal offenses.
• Assist motorists on public roadways and parking lots.
• Perform Crossing Guard duties.
• Assist with Funeral escorts.
• Perform Crime Prevention and Community Policing activities.
• Prepare written reports and appear in court when necessary.
• Actively participates in required training and educational sessions as a student.
• Assists injured and ill people to the extent which he/she is trained
• Connects individuals in need of service with local, regional, and federal assistance programs.
• Provides over the counter information to the public.
• Drafts various letters.
• Pickup and delivery duties for the Agency.
• Other duties as assigned.

Required Skills

• Leadership skills – Be supportive and give directions to accomplish the Sheriff’s goals and objectives.
• Interpersonal skills – demonstrate congenial, respectful, and productive behaviors and attitudes towards others in working relationships and situations.
• Communication skills – be able to express ideas and effectively communicate information clearly, concisely, and effectively, to citizens and subordinates in writing and on a two-way radio.
• Situational awareness skills – be aware and alert to the surrounding conditions and situations and be able to adapt to unexpected changes in situations to successfully and safely complete the task at hand.
• Ability to speak before groups, articulate ideas, and effectively communicate in a well-planned, organized, and clear manner.
• Ability to safely and efficiently operate a motor vehicle while being mindful of surroundings and radio traffic.

Key Competencies

• Working knowledge of applicable Federal, State, and Local laws and ordinances.
• Ability to use and interpret street maps.
• Ability to complete and prepare reports, documenting the facts and actions regarding law enforcement incidents conforming to all rules of punctuation, grammar, diction, and style.
• Ability to solve problems looking beyond surface issues to identify and analyze problems and develop effective responses and solutions to resolve problems.

Physical Requirements

• Ability to lift 50 lbs. from floor to waist.
• Ability to perceive sounds at normal voice range and sounds transmitted by radio and sirens.
• Ability to maintain physical condition appropriate to the performance of assigned duties and responsibilities, including walking, standing or sitting for extended periods of time, lifting and moving equipment, supplies and injured persons, climbing stairs, and performing lifesaving and rescue procedures.
• Tasks frequently involves performing required duties outdoors in all types of weather conditions.

The Walton County Sheriff's Office is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Walton County Sheriff's Office will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Veterans are encouraged to apply. Pursuant to applicable state and federal law, preference and priority shall be given to certain service members and veterans (including spouses and family members of such service members and veterans), and certain service members may be eligible for a waiver of post-secondary educational requirements as provided in Chapter 295, Florida Statutes.