COMMUNITY SERVICE ASSOCIATE B (QMHP) GRANT FUNDED- BLUE RIDGE CENTER

Region Ten Community Services Board; Charlottesville (VA); On-site; USD 26,000 - 44,000; Full time

Job summary

Region Ten Community Services Board seeks a COMMUNITY SERVICES ASSOCIATE B (QMHP) to engage with individuals and connect them to Blue Ridge Center groups and resources, providing emotional and recovery support for adults with mental health or co-occurring disorders.

The role requires personal recovery experience, 1–3 years in a related field, and obtaining QMHP certification within a year of hire. 40-hour work week; Charlottesville location; non-exempt hourly position.

Qualifications

• Personal recovery experience is required.
• 1–3 years of experience in a related field is required.
• QMHP certification must be obtained within one year of hire.

Responsibilities

• Engage with and connect individuals to Blue Ridge Center groups and resources.
• Provide emotional and recovery support services to individuals 18+ with mental health/substance use disorders.
• Perform duties per Region Ten CSB policies and DBHDS guidelines.

Skills

Interviewing

Recovery support

Rapport building

Group facilitation

Problem solving

Communication

Report writing

Teamwork

Advocacy

Documentation

Resource coordination

Education

High school diploma or equivalent

Job description

POSITION TITLE: COMMUNITY SERVICES ASSOCIATE B (QMHP)

GENERAL STATEMENT OF RESPONSIBILITIES: This is a FLSA non-exempt position. The incumbent serves as a Peer Support Specialist Blue Ridge Center and is responsible for engaging with and connecting individuals to BRC groups and resources as well as providing emotional and recovery support services to individuals over the age of 18, with mental health and/or co-occurring disorders in the Region Ten catchment area. Incumbent will offer support and education to BRC members and individuals in attendance. The incumbent reports to the Program Manager of Blue Ridge Center and performs duties by proceeding in consort with other treatment providers. The CSA II is expected to perform duties as specified and according to the policies of Region Ten Community Services Board, as well as those of the Department of Behavioral Health and Developmental Services (DBHDS).

QUALIFICATIONS

EDUCATION

• A High School diploma or equivalent is preferred

EXPERIENCE

• Personal experience in recovery is required; incumbent will have at least 1-3 years of experience in a related field.
• Sustained recovery is recommended.

CERTIFICATION/LICENSE

• Incumbent is expected to obtain their Qualified Mental Health Professional (QMHP) certification within one year of hire

In addition, the incumbent needs to possess the following knowledge, skills and abilities:

KSAS

Knowledge of

1. Principals of Peer Support and Recovery
2. Services and systems available in the community including primary health care, support services, eligibility criteria, intake processes, and community resources.
3. The nature of serious mental illness, intellectual disability and/or substance abuse depending on the population served, including clinical and developmental issues.
4. Treatment modalities and intervention techniques, such as behavior management, independent living skills training, supportive counseling, family education, crisis intervention, discharge planning, and service coordination.
5. Consumers’ rights
6. Local community resources and service delivery systems, including support services (e.g., housing, financial, social welfare, dental, educational, transportation, communications, recreation, vocational, legal/advocacy), eligibility criteria and intake processes, termination criteria and procedures, and generic community resources (e.g., churches, clubs, self-help groups).
7. Effective oral, written and interpersonal communication principles and techniques.
8. General principles of record documentation.
9. The service planning process including, but not limited to, the Recovery and Person-Centered Planning models, as well as the major components of a service plan.

Skills in

1. General knowledge of Interviewing and supportive recovery techniques.
2. Ability to solve problems within the scope of responsibility.
3. Building effective and positive rapport with a diverse population.
4. Group facilitation.
5. Ability to analyze facts and to exercise sound judgment in arriving at conclusions.
6. Ability to communicate complex ideas effectively, orally and in written form.
7. Ability to prepare clear and concise reports.
8. Ability to establish and maintain effective working relationships with clients, medical professionals, community service providers, agencies, and associates, and the general public.
9. Negotiating and advocate with consumers within service facilitation.
10. Observing, recording and reporting on an individual’s functioning.
11. Identifying and documenting a consumer’s needs for resources, services, and other supports.
12. Using information from assessments, evaluations, observation and interviews to develop service plans.
13. Identifying community resources and organizations and coordinating resources and activities.
14. Electronic documentation.

Abilities to

1. Be persistent and remain objective
2. Empower and Engage individuals.
3. Assess, refer, and authorize services.
4. Timely documentation of appropriate health information,
5. Work as a team member, maintaining effective inter and intra-agency working relationships.
6. Demonstrate a positive regard for consumers and their families (e.g., treating consumers as individuals, allowing risktaking, respecting consumers’ and families’ privacy, and believing consumers are valuable members of society).
7. Work independently performing position duties under general supervision.
8. Communicate effectively, verbally, and in writing.
9. Establish and maintain ongoing supportive relationships.
10. Accept Supervision and Seek out Supervision as needed.

HOURLY SALARY RANGE

GRADE 8: (Non-Credentialed) $19.11 -$28.66 per hour

GRADE 9: (Credentialed) $21.02 - $31.53 per hour

POSITION LOCATION

100 Burnett St. Charlottesville, VA 22902

SCHEDULE

40 hours weekly; generally 9am-4pm Monday through Friday.