Community Sales Director

The Bungalows at Springfield East

Springfield (MO)

Presencial

USD 65 000 - 90 000

Tempo integral

14 dias+

Uma candidatura completa num minuto

Currículo e carta de apresentação personalizados, prontos a enviar.

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Resumo da oferta

The Bungalows At Riverchase is seeking a Community Engagement Director to join their team. This role focuses on hands-on sales execution at the community level, generating new leads and converting them to move-ins, while implementing Phoenix sales systems and fostering referrals.

Reporting to the Executive Director, the director will manage budgeting for the sales department, maintain CRM accuracy, and provide regular productivity reports to regional leadership, aiming to maximize occupancy and

Qualificações

College degree preferred; 3-5 years in sales and marketing.
Experience working with elderly and/or disabled is highly desirable.

Responsabilidades

Generate new sales leads and convert leads to move-ins.
Implement Phoenix sales systems and develop referrals.
Submit invoices and manage department budget and expenses.
Provide weekly/monthly sales and marketing reports and analysis.
Maintain CRM lead tracking and data accuracy.
Conduct tours with prospective residents and close sales.
Promote resident referral programs and outreach for lead generation.
Maximize occupancy and revenue through targeted activities.

Conhecimentos

Computer proficiency

Teamwork

Communication skills

Confidentiality

Prioritization

Creativity

Formação académica

College degree preferred

3-5 years sales & marketing experience

Experience with elderly

Ferramentas

Windows

Power Point

Excel

Descrição da oferta de emprego

Description

The Bungalows At Riverchase is seeking a Community Engagement Director to join their team!

The Community Engagement Director reports to the Executive Director

PURPOSE

Sales & Marketing | Community Relations

The Community Engagement Director is responsible for hands on sales execution at the community level through generating new sales leads, converting leads to move-ins, implementing Phoenix sales systems, developing eternal business relationships to generate referrals.

PRINCIPLE DUTIES AND RESPONSIBILITIES

Sales & Marketing | Community Relations

Accounting

Codes and submits community sales department invoices for processing and payment. Understands and manages the department budget to include labor and the other expenses and its impact on the community’s bottom line.

Analysis/Reporting

Provides detailed and accurate weekly and monthly sales and marketing productivity reports, critical success factors (comparing industry trends), including analysis, to the community Executive Director and/or Phoenix senior operations team
Manages sales and marketing data, audits, training, analysis, and implementation
Maintains a thorough working proficiency of Customer Relationship Management (CRM) lead tracking database and keeps all contact records current.
Ensures inquiry forms are always available at the front desk
Ensures qualified leads are entered into the CRM database
Completes Marketing Action Plan when required on a timely basis each month
Conducts bi-annual competitive market research and provide the regional sales team with all data (i.e., including rates, apartment sizes, services, and amenities) necessary to complete an accurate ranking and analysis of designated competitors in the communities’ market.
Understands competitive opportunities & threats and presents strategic alternatives to combat these to the Executive Director and Regional Sales Team.

Communication

Presents the company in a positive and professional manner
Presents self in a positive and professional manner
Meets monthly with sales team to review sales and marketing activity, quality assurance, and other key marketing issues
Assists in completion, production, and roll-out of Standard Operation Procedures

Sales

Strives to educate the community at large about Phoenix’s unique approach to senior living services.
Recognizes opportunities to market Phoenix Senior Living communities and acts upon them as appropriate
Works in partnership with corporate Marketing Support to insure new lead generating activity has appropriate marketing support to maximize effectiveness
Provides customer service by responding to corporate phone, mail, or email inquiries and appropriately communicating to the community(s)\Regional Operations Team
Positively influences and impacts sales activities for the community
Assures that occupancy and sales productivity goals are consistently met
Meets or exceeds standards in sales productivity
Conducts tours with prospective residents and their families
Personally closes new sales in the community
Implements, monitors, and promotes resident referral programs to generate new referrals
Conducts professional outreach for lead generation purposes
Maximizes occupancy and revenue opportunities for the community

Requirements

EDUCATION/EXPERIENCE/LICENSURE- CERTIFICATION

Sales & Marketing | Community Relations

College degree preferred, 3-5 years experience in sales and marketing, preferably in senior housing
Previous experience working with the elderly and/or disabled in a paid or volunteer position is highly desirable

LICENSE – CERTIFICATION

Not applicable.

SKILLS AND ABILITIES

Sales & Marketing | Community Relations

Computer proficiency with working knowledge of Windows, Power Point, Excel software
Ability to be flexible and work in an environment that promotes teamwork and collaboration
Excellent communication skills, both verbal and written and the ability to relate in a positive and professional way to a diverse resident and employee population
Ability to maintain a high level of confidentiality regarding residents, employees, staff and the community
Demonstrated ability to set priorities, complete assignments in a timely manner while managing multiple duties and responsibilities
Demonstrated ability to be innovative and creative and have patience, high energy and resourcefulness in problem solving

PHYSICAL REQUIREMENTS

In an 8 hour workday, associate may stand / walk:

Hours at one time: 2-4

Total hours/ day: 4 - 6

In an 8 hour workday, associate may sit:

Hours at one time: 0 - 2

Total hours/ day: 2 - 4

In an 8 hour workday, associate may drive:

60-120 minutes, 3 - 4 times a week

Associate will support / assist: (Maximum lbs)

Frequency: 50 lbs

Occasionally: 150 lbs