Community Resource Coordinator

Northern Counties Health Care Inc; Hardwick (VT); On-site; USD 26,000 - 41,000; Full time

Job summary

Northern Counties Health Care Inc in Hardwick, VT is hiring a Community Resource Coordinator to connect patients with community services and health coverage options. You will partner with clinical teams and local organizations to assess needs and facilitate access to housing, food security, transportation, and financial aid.

You will educate patients about coverage options, manage referrals, and help enroll eligible individuals in subsidized programs.

Qualifications

• Bachelor’s degree required or equivalent
• One year of experience in healthcare or human services setting preferred
• Ability to communicate compassionately with patients of all ages
• Must be able to travel using personal vehicle
• Ability to read and interpret documents
• Ability to write routine reports and correspondence
• Ability to speak effectively before groups and engage community
• Ability to interact with diverse populations
• Team oriented and independent work capability
• Proficiency in email, spreadsheets, and document processing

Responsibilities

• Provide outreach opportunities for residents lacking access to healthcare
• Assist enrollment in subsidized, low-cost, and free health insurance programs
• Educate patients on health coverage and renewal options
• Distribute outreach materials to raise coverage awareness
• Develop and attend community events to promote coverage options
• Collaborate with local organizations to drive enrollment
• Complete required training and participate in meetings/webinars
• Prepare reports to track goals and client satisfaction
• Support in developing outreach and enrollment initiatives

Skills

Compassionate communication

Public speaking

Team collaboration

Independent work

Multitasking

Confidentiality

Computer skills

Reading comprehension

Writing skills

Interpersonal skills

Travel readiness

Education

Bachelor’s degree

Tools

Email

Spreadsheets

Document processing

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Community Resource Coordinator

Director of Primary Care /#2601090 Hardwick, VT, US

2 days ago Requisition ID: 1958

Salary Range: $19.00 To $29.60 Hourly

Job Summary:

The Community Resource Coordinator plays a vital role in supporting patients by connecting them with essential community-based services and resources that address social determinants of health. Working within a Federally Qualified Health Center (FQHC), this position collaborates with clinical teams, social workers, and local organizations to assess patient needs and facilitate access to housing, food security, transportation, financial assistance, and other support services. The Coordinator also helps build and maintain strong community partnerships, maintains accurate documentation of referrals and outcomes, and supports patient education and advocacy efforts to improve health equity and wellbeing.

Supervisory Responsibilities:

This position has no direct supervisory responsibilities.

Essential Job Functions/Responsibilities:

• The Community Resource Coordinator will work to provide outreach opportunities for community residents who lack access to healthcare and health insurance, provide enrollment and application follow-up assistance and build/strengthen enrollment collaborations with local partner organizations.
• Provide enrollment assistance (including but not limited to completing coverage applications, gathering required documentation and troubleshooting the enrollment process) for patients and community members to access subsidized, low-cost and free health insurance programs through the health insurance exchange.
• Provide structured patient education on health coverage, engage in follow up conversations and offer renewal assistance for enrolled individuals.
• Distribute outreach materials to patients, community members, partner organizations and businesses to build coverage option awareness.
• Develop, discover, and attend community events in order to promote coverage options and the mission and services of the organization.
• Collaborate with various local organizations to build awareness of coverage options, spur enrollment and build referral linkages.
• Attend and successfully complete all required training programs; participate in ongoing conference calls, webinars, and other professional development opportunities.
• Accurately provide required reporting to track goal achievement and client satisfaction.
• Assist in the development and implementation of organizational outreach and enrollment initiatives.

The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

Position Qualifications:

• Bachelor’s degree required; an equivalent level of education and work experience will be considered.
• One year of experience working within a healthcare or human services setting.
• Able to communicate compassionately and effectively with patients of all ages.
• Must be able to travel with use of personal vehicle.
• Must possess the ability to read and interpret documents.
• Must possess the ability to write routine reports and correspondence.
• Must possess the ability to speak effectively before groups and actively engage the general public in outreach situations.
• Must possess the ability to interact with diverse cultural and socioeconomic populations.
• Able to work within a team concept, maintaining positive and constructive interactions with staff at all levels of the organization.
• Able to work independently.
• Skilled in handling multiple tasks and priorities.
• Must maintain a high level of confidentiality.
• Must have proficiency in computer skills including, but not limited to, email functions, spreadsheets, and document processing.
• Knowledge of the health and human services infrastructure, health insurance programs, and public health coverage options preferred.
• Requires prolonged sitting, some bending, stooping, and stretching.
• Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment.
• Requires normal range of hearing and eyesight to record, prepare, and communicate appropriately.
• May require occasional lifting up to 25 pounds.

This position is full-time at 30 hours per week.