Community Relations Specialist - Queens/Nassau

Healthfirst; New York (NY); On-site; USD 68,900 - 99,620; Full time

Benefits offered by this job

Medical, dental and vision coverage

Incentive programs

Life insurance

401k contributions

Job summary

Healthfirst is seeking a Community Relations Specialist to connect New York communities with health‑insurance resources and information. You will build lasting partnerships, manage community events, and tell the story of collaborations to drive impact and equity.

The role requires 4–5 years in community relations, willingness to travel across Queens and Long Island, and the ability to work nights and weekends as needed.

Qualifications

• Strong community ties within target areas.
• 4–5 years in Queens/Nassau-based community relations.
• Ability to meet organizational priorities via partnerships.
• Professional representation in public settings.
• Willingness to travel within Queens & Long Island as needed.
• Available for nights and weekend events.

Responsibilities

• Develop and nurture relationships with community partners, organizations, and stakeholders.
• Create and foster partnerships to drive impact and company growth.
• Manage community engagement activities and events in assigned territories.
• Identify opportunities to highlight stories from collaborations.
• Create reports and present plans and status updates to leaders.
• Document team impact through storytelling and tracking in systems.
• Track partnerships and events in Salesforce.
• Collaborate with internal teams to identify community needs and opportunities.
• Plan and execute community events, initiatives, and programs.
• Act as liaison between Healthfirst and the community.
• Monitor and evaluate engagement efforts and initiatives.
• Provide support to community members seeking information.
• Manage special projects as assigned.

Skills

Community relations

Public speaking

Data-driven decisions

Storytelling

Project management

Stakeholder engagement

Multilingual communication

Tools

Salesforce

Job description

Community Relations Specialists are on the front lines of improving the lives of New Yorkers by connecting people to health-insurance products and resources that create greater health equity. Community Relations Specialists are bridge-builders, connecting communities to needed information that empowers them to live healthier lives. If you are motivated by the opportunity to create a healthier New York, particularly for the most vulnerable New Yorkers, we want to hear from you! To be successful, the right candidate must be a strategic thinker, comfortable with using data to drive decisions, and be creative in using a number of methods to achieve organizational and community objectives. The successful candidate will create and manage relationships with key community organizations and influencers, such as community-based organizations, schools, and faith-based organizations, among others. We are looking for people who are motivated to make a difference in their community by leveraging available resources strategically to improve people’s lives. You would have the opportunity to do so with an incredibly supportive team, and with Healthfirst, the leading not-for-profit health insurer in New York.

The candidate must successfully achieve the following:

• Contribute to the development and implementation of strategies to build and nurture relationships with community partners, organizations, and stakeholders
• Create, maintain and foster partnerships to drive positive impact and company growth
• Manage community engagement activities and events in assigned territories in the Healthfirst service area
• Identify opportunities to tell the stories created by our community collaborations
• Create reports and present plans and status updates to senior organizational leaders
• Be a champion for documenting our team’s impact consistently and accurately through storytelling
• Track partnerships and events in salesforce
• Collaborate with internal teams to identify community needs and opportunities for engagement
• Plan and execute community events, initiatives, and programs to promote community involvement and well-being
• Act as a liaison between the company and the community, representing our organization in a positive and impactful manner
• Monitor and evaluate the effectiveness of community engagement efforts and initiatives
• Provide support and guidance to community members seeking assistance or information related to our services
• Manage special projects as assigned

Minimum Qualifications

• Strong community ties and relationships within the community
• 4-5 years of experience in Queens Nassau-based community relations
• Ability to meet key organizational priorities through community partnerships and relationships
• Demonstrated professionalism in public spheres to represent Healthfirst in the target communities
• Must be willing and able to travel throughout Queens, Long Island (Nassau County) areas as needed
• Must be willing to work nights and weekend (Saturday and Sunday) events as needed
• Access to a motor vehicle, valid driver’s license & proof of insurance
• Strong interpersonal and communication skills (verbal and written) with the ability to work effectively with diverse groups
• Proven experience in community outreach, relationship-building, and/or community engagement
• Excellent organizational skills and the ability to manage multiple projects simultaneously
• Passion for making a positive impact on the community and driving meaningful change
• Ability to think strategically, to use data to inform decisions, and to solve problems and challenges creatively
• Project management skills with a proven ability to drive successful outcomes
• Proven ability to engage with leaders from across sectors, experiences, perspectives, and backgrounds
• Ability to meet organizational objectives by leveraging appropriate internal and external partners
• Authentic commitment to diversity, equity, and inclusion
• Displays curiosity, intelligence, and ability to learn quickly with an eye toward the future
• Knowledge of local community resources and organizations is a plus

Preferred Qualifications

• Knowledge of New York’s health insurance marketplace
• Bilingual Spanish

WE ARE AN EQUAL OPPORTUNITY EMPLOYER.

HF Management Services, LLC complies with all applicable laws and regulations. Applicants and employees are considered for positions and are evaluated without regard to race, color, creed, religion, sex, national origin, sexual orientation, pregnancy, age, disability, genetic information, domestic violence victim status, gender and/or gender identity or expression, military status, veteran status, citizenship or immigration status, height and weight, familial status, marital status, or unemployment status, as well as any other legally protected basis. HF Management Services, LLC shall not discriminate against any disabled employee or applicant in regard to any position for which the employee or applicant is otherwise qualified. If you have a disability under the Americans with Disability Act or a similar law and want a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to [e-mail] or calling 212-519-1798 . In your email please include a description of the accommodation you are requesting and a description of the position for which you are applying. Only reasonable accommodation requests related to applying for a position within HF Management Services, LLC will be reviewed at the e-mail address and phone number supplied. Thank you for considering a career with HF Management Services, LLC.

Know Your Rights All hiring and recruitment at Healthfirst is transacted with a valid “@healthfirst.org” email address only or from a recruitment firm representing our Company. Any recruitment firm representing Healthfirst will readily provide you with the name and contact information of the recruiting professional representing the opportunity you are inquiring about. If you receive a communication from a sender whose domain is not @healthfirst.org, or not one of our recruitment partners, please be aware that those communications are not coming from or authorized by Healthfirst. Healthfirst will never ask you for money during the recruitment or onboarding process.

Hiring Range*: Greater New York City Area (NY, NJ, CT residents): $68,900 - $99,620 All Other Locations (within approved locations): $61,300 - $89,440 As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, licenses and certifications, and any other factors Healthfirst deems pertinent to the hiring decision.

In addition to your salary, Healthfirst offers employees a full range of benefits such as, medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions (all benefits are subject to eligibility requirements). Healthfirst believes in providing a competitive compensation and benefits package wherever its employees work and live. *The hiring range is defined as the lowest and highest salaries that Healthfirst in “good faith” would pay to a new hire, or for a job promotion, or transfer into this role. Healthfirst is New York’s largest not-for-profit health insurer offering it’s nearly 1.7 million members access to high-quality, affordable healthcare. As part of the community for nearly 30 years, Healthfirst’s unique advantage is rooted in its belief that good health doesn’t start in a doctor’s office. The company’s mission is to put its members first by working closely with care providers and community leaders to address broader issues that can impact health and well-being. This value-based care model is the foundation of the company’s sustained growth in one of the most dynamic markets in the country. So, if you are passionate about what you do and want to work for a company that is focused on the future and dedicated to making a difference in people’s lives, then Healthfirst is for you.