Community Relations Sales Counselor - Senior Living

RiseMe; West Chester (Chester County); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement benefits

Short-term disability

Long-term disability

Paid time off

DailyPay

COVID-19 vaccination policy (where not

Vaccination policy (where applicable)

Job summary

Senior Lifestyle is seeking a leasing professional in West Chester, PA to greet and assist prospective residents, lease apartments, and drive move-ins while maintaining a positive community image with referral sources, residents, and staff. You will collaborate across departments to meet sales goals and provide excellent service to families and care providers.

The role emphasizes timely follow-up with inquiries, accurate documentation, and a strong commitment to the organization’s HEART values

Qualifications

• Senior housing sales experience preferred.
• Valid driver’s license required.
• Detail-oriented with accuracy in tasks.
• Outgoing personality and cross-department communication.
• Ability to meet deadlines and sales goals.

Responsibilities

• Lease apartments and achieve move-in goals.
• Maintain a positive community image with referrals, residents and staff.
• Follow up with walk-ins, phone-ins, and inquiries timely.
• Report sales activity to supervisor daily and track progress.

Skills

Sales experience

Driver's license

Attention to detail

Communication

Deadline-oriented

Computer skills

Tools

Office suite

CRM software

Job description

• Meet all expectations of meaningful contacts, leases and occupancy.
• Respond and follow-up with all walk-ins, phone-ins, mail-ins timely and appropriately.
• Secure the required number of budgeted move ins and achieve net gains each month.
• Develop and maintain a good working relationship with residents, families, and professional providers of care.
• Participate in the community outreach program to generate the necessary number of referrals to reach sales goals.
• Report all sales activity to supervisor daily.
• Assure every alternative is considered before closing a lead.
• Treat each inquiry with value.
• Maintain confidentiality of all pertinent information.

• Previous sales experience in the senior housing industry is preferred.
• You currently have a valid Driver's license.
• You are detail-oriented and take pride in crossing T’s and dotting I’s.
• You have an outgoing personality and enjoy communicating with co-workers from multiple departments, as well as prospective residents and their family members.
• You excel at meeting deadlines and sales goals.
• You have excellent computer skills and the ability to learn new software quickly.

Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off.All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.

Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for leasing apartments and achieving move in goals while maintaining a positive image of the community with referral sources, residents, and staff personnel.