Community Relations Area Manager

ONE Gas, Inc.; Oklahoma City (OK); Hybrid; USD 70,000 - 100,000; Full time

Job summary

ONE Gas, Inc. in Oklahoma City seeks a Community Relations Manager reporting to the Manager of Public Policy to support public advocacy efforts and maintain a positive image through engagement with local government officials, community leaders, and business stakeholders.

The role emphasizes building relationships with local influencers, monitoring government activities, coordinating with public works and operations, and presenting programs to inform field personnel and partners.

Qualifications

• Bachelor's degree preferred; or an equivalent combination of education and work experience.
• 5–7 years of relevant professional experience desired.
• Experience establishing and maintaining community relations to enhance a company image.
• Knowledge of distribution operations and ability to analyze data and reports.

Responsibilities

• Promotes and maintains a positive company image through strong government relations and community engagement.
• Build and maintain relationships with local/state officials, business leaders, and customers to enhance company image.
• Assist in franchise and rate case negotiations with local officials and coordinate with operations.
• Support corporate communications as the company spokesperson locally and media relations as needed.
• Monitor City Council and local government activities for policies affecting the company.
• Present programs to inform field personnel about campaigns and news items.

Skills

Public relations

Community relations

Media relations

Public speaking

Government relations

Relationship building

Communication

Strategic engagement

Stakeholder management

Education

Bachelor's degree in business, communications, marketing, or related field

Tools

MS Office

Office software

Job description

The Community Relations Manager will report to the Manager of Public Policy to support Oklahoma Natural Gas’ public advocacy efforts. This person will be responsible for promoting and maintaining a positive company image through strategic engagement with local government officials, community leaders, and business stakeholders. This role involves building strong relationships with key influencers, monitoring local government activities for potential company impact, and collaborating with public works, operations teams, and key customers. A strong understanding of local government operations in the Oklahoma City area is essential for success in this role.

Responsibilities

Key Duties and Responsibilities

• Promotes and maintains positive company image through strong business relations with government officials and key local community and business leaders and works to ensure beneficial local policies.
• Build and maintain strong relations with local and state government officials, business and community leaders, community organizations, local media, public works department, office/field operations, and key customers to enhance company image.
• Assist in franchise and rate case negotiations with local officials. Ensure agreement complies with company policy. Ensure compliance with notification requirements. Coordinate with local field operations.
• Assist with negotiations and communications with cities or other entities on regulatory actions to increase rates (rate cases, Cost of Service Adjustments, and GRIP filings), as applicable by position. Work with the rates department, legal and community relations as part of the team to develop strategy and communication with cities other entities, as appropriate.
• Support corporate communications locally as company spokesperson for field operations through relations with local media, if necessary.
• Support financial growth through interaction with community organizations including Chamber of Commerce and Economic Development groups.
• Promote corporate citizenship through selection and support of company’s participation in community programs.
• Present programs to local field operations personnel to inform employees of Company campaigns, promotional programs and news items.
• Respond to field incidents which draw attention of news media. Provide announcements and other necessary Company communications with media, public official and emergency control personnel.
• Monitor activities of City Council and other local government bodies for policies that may impact the company.
• Regular and reliable attendance is required in performance of job.
• Employee may be required to perform additional duties as assigned.

Qualifications

Education Requirements

Bachelor's degree in business, communications, marketing, other related field preferred; or an equivalent combination of education and additional work experience. (Typical, one and a half to two years of relevant experience is equivalent to one year of formal education.)

Experience

• In addition to education, this role typically calls for five to seven years of relevant professional experience.(Minimum of four years’ relevant experience are required).
• Experience establishing and maintaining community relations to enhance company’s image relative to its customers, employees, and general public.
• Knowledge of distribution operations
• Experience with application of math and statistics.
• Experience in use and function of office equipment including microcomputers and applicable software.
• Experience and/or training related to:
  • Public speaking/interpersonal communication skills.
  • Organizational structure and system operations.
  • Communicating through use of various mediums (print/electronic).
  • Industry trends.
  • Media relations training.
• Experience researching and interpreting franchise agreements, local community issues, industry publications, government regulations, economic development proposals, financial statements, rate tariffs, and company policies and procedures.
• Experience preparing, and composing reports, economic development proposals, , contact profiles, membership information, contribution data, budgets, handouts, speeches, multi-media presentations, responses to media sources, , and correspondence.
• Experience interacting, advising, and communicating effectively.
• Experience developing information, conducting meetings, making formal presentations, speaking from prepared text and extemporaneously, and conducting media interviews.
• Demonstrated ability to read and write fluently in English

Licenses and Certifications

Additional Requirements

• Mobility to travel in and around office and outdoor environments and to a variety of work sites.
• Communicate and/or exchange information or instructions; conduct oral presentations.
• Visual abilities sufficient to perform job duties.

This job description is meant as a guideline for employees of ONE Gas, Inc. It is not a definitive or exhaustive description and consequently may not include all tasks or functions related to the position. This document does not create, and is not part of, an employment contract. Please note the position may change to meet the changing requirements of the business. Employees may be assigned duties either, in addition to or instead of, those set out in this document and the position is subject to further changes at management’s discretion. #LI-SP1

Job Info

• Job Identification 10320
• Job Category Commercial
• Posting Date 09/18/2026, 05:04 PM
• Apply Before 09/28/2026, 09:00 PM
• Job Schedule Full time
• Locations 401 N Harvey Ave, Oklahoma City, OK, 73102, US