Community Program Coordinator (Esprit at Cherry Creek)

Project Access; Denver (CO); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Short-term disability

Term life insurance

EAP

Vision insurance (voluntary)

Pet insurance (voluntary)

401(k) with 4% match

Paid holidays

Job summary

Project Access, Inc. is seeking a Resident Services Coordinator to enhance community life for residents in our Esprit at Cherry Creek Apartments in Glendale, CO.

You will connect residents with services, plan workshops, and lead outreach efforts across four pillars: Economic Stability, Education, Health & Wellness, and Community Building. The role requires independence, proactive outreach, and strong relationship-building with diverse populations.

Qualifications

• Four years of experience in multi-family housing or related fields; or a Bachelor's degree in Social Work, Human Services, or related field.
• Bilingual English/Spanish preferred.
• Experience in youth or adult-centric community programs and serving diverse populations.
• Ability to build relationships, engage residents, and conduct proactive outreach in a community setting.
• Proficiency with MS Office; basic with Adobe Acrobat, Canva, Salesforce, Concur.
• Physical ability to lift up to 30 pounds and perform light activity.

Responsibilities

• Implement core programs across Economic Stability, Education for Youth & Families, Health & Wellness, and Community Building.
• Conduct outreach and survey resident needs aligned with four pillars.
• Coordinate and oversee after-school and teen programs with homework help and enrichment.
• Plan and facilitate resident workshops and group sessions; deliver topics when partners unavailable.
• Develop partnerships with local providers for services and workshops.
• Plan community-building events and facilitate safe relationships among residents.
• Provide information and referrals to access resources; connect with nonprofit partners.
• Support food distribution and manage food bank partnerships.
• Maintain strong relations with property management and schedule regular check-ins.
• Organize monthly outreach including door-to-door and on-site presence in high-traffic areas.
• Recruit, train, and oversee volunteers and interns at the Resource Center.
• Use personal vehicle for supplies and attend off-site meetings (IRS mileage rate).
• Publish monthly newsletters and calendar of events.
• Collect program outcomes data with emphasis on social impact.
• Contribute to budgets for resident services; authorize contractor use when needed.

Skills

Bilingual English/Spanish

Community outreach

Relationship building

Independent work

MS Office

Data collection

Education

Bachelor's degree or related field

Tools

MS Office

Adobe Acrobat

Canva

Salesforce

Concur

Job description

Project Access provides programs and services to over 27,000 children, families, and seniors living in affordable housing communities across the country. We strive to empower residents of affordable housing communities through our onsite services, aiming to create pathways for self-reliance and personal growth.

Join the Project Access team and create impact in the lives of our residents. Hear from them and how their lives have changed: www.project-access.org/success-stories/

The opportunity

The Resident Services Coordinator designs and implements programs that enhance community life for residents of all ages. They serve as a vital link between residents and services, creating value through targeted initiatives that address community needs. This role requires an innovative, proactive individual who excels in an autonomous environment, driving positive long-term outcomes through an understanding of the communities in which they serve.

What You'll Do

• Implement core programs and services, which include connecting, engaging, and empowering residents across four initiatives: Economic Stability, Education for Youth & Families, Health & Wellness, and Community Building.
• Conduct outreach and survey resident needs through community engagement aligned with our four pillars.
• Coordinate and oversee an after-school program and teen program encompassing homework assistance and educational enrichment activities.
• Independently plan, prepare, and facilitate resident-facing workshops and group sessions. When external partners are unavailable, deliver core topics directly to maintain consistency and resident engagement.
• Develop & maintain partnerships with local providers to deliver services and workshops.
• Plan & facilitate community-building events that foster safe and meaningful relationships between community members.
• Provide residents with information & referrals to access community resources and services, specifically connecting residents with nonprofit partners who deliver services within our four pillars framework.
• Support food distribution needs in the community, including maintaining food bank partnerships and distribution management.
• Develop and maintain strong relationships with the property management team, scheduling regular communication sessions.
• Organize and conduct monthly outreach requirements including door-to-door outreach, digital/virtual outreach, and physical presence in high-traffic locations.
• Recruit, select, train, and oversee volunteers and interns who support programming at the Resource Center.
• Use personal automobile to acquire program supplies and donations and attend off-site meetings (mileage reimbursed at IRS rate).
• Publish monthly newsletters and calendar of events.
• Collect & submit program outcomes data with emphasis on social impact data collection to measure outcomes within our four pillars.
• Provide input and adhere to budgets for resident service programs, including authority to utilize funds for contractors when needed.

What You'll Bring

• Bilingual English/Spanish preferred
• Four years of experience in multi-family housing or related fields such as social services or community outreach; or a Bachelor's Degree in Social Work, Human Services, or related field.
• Experience in both:
• Youth or adult-centric community programs
• Serving diverse populations, demonstrating cultural competency and community awareness.
• Demonstrated ability to build relationships, engage residents, and conduct proactive outreach in a community-based setting.
• Strong work ethic, reliability, and willingness to take initiative in a role that requires independence, follow-through, and consistent resident engagement.
• Experience or comfort working with youth, families, older adults, and diverse populations.
• Commitment to creating a welcoming, inclusive, and supportive environment for residents.
• Bachelor's degree in Social Work, Human Services, Education, Community Development, or a related field preferred, but not required.
• Proficient with MS Office (Excel, Word, Publisher, Outlook). Basic with Adobe Acrobat, Canva, Salesforce, Concur.
• The physical activity of this position includes minimal bending, walking, kneeling, reaching, and step climbing. Able to lift up to 30 pounds, which includes boxes of food for a supplemental food distribution program.

Credentials/Certifications

• Valid Driver's License, clean driving record, and current automobile insurance
• CPR & First Aid certified (or obtained within 90 days of hire)
• Successful completion of background check

The Details

• This is a full-time, non-exempt position
• Schedule:
• Tuesday through Friday: 10am - 6:30pm
• Saturday: 9am - 5:30pm
• Location: Esprit at Cherry Creek Apartments, 5001 East Mississippi Avenue, Glendale, CO 80246
• Wage: $25/hr
• Benefits offered:
• Health insurance, dental insurance, short-term disability, term life insurance, and an Employee Assistance Program (EAP). Additionally, the following voluntary benefits are available at 100% employee cost: vision insurance, voluntary life insurance, pet insurance, and supplemental benefits.
• Safe Harbor 401(k) with 4% company match
• Paid time off + 14 paid holidays

Project Access, Inc. is an at-will and equal opportunity employer, committed to creating an equitable and inclusive workplace. We value diversity in all its forms and actively seek to build a team that reflects the richness of our community. Our hiring practices are designed to identify and welcome talented individuals regardless of their race, ethnicity, cultural background, religious beliefs or practices, gender identity or expression, relationship status, age, neurotype, physical or sensory abilities, sexual orientation, military service history, or any other aspect of their identity protected by law. We believe that a diverse team leads to better ideas, more innovative solutions, and a stronger community impact. Our goal is to foster an environment where everyone can thrive and contribute their unique perspectives and skills.

Project Access participates in E-Verify

The Pay Range For This Role Is

25 - 25 USD per hour (Esprit At Cherry Creek - CO)