Community Program and Peer Network Coordinator (Remote)

Maximus; Phoenix (AZ); Remote; USD 59,000 - 124,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

PTO and holidays

Tuition reimbursement

Job summary

Maximus seeks a Community Program and Peer Network Coordinator (CPPNC) to support USSOCOM POTFF, improving readiness and well-being of SOF personnel and families through community-based and peer-support programs.

The role may require security clearance and compliance with government requirements; home-office and travel may be needed. Minimum requirements include a bachelor’s degree and experience in program development or crisis intervention.

Qualifications

• Bachelor’s degree or equivalent combination of education, training, or experience.
• Strong written and verbal communication and organizational skills.
• Experience supporting program development, peer-support services, or crisis intervention.

Responsibilities

• Supervise a team and ensure adequate staff coverage.
• Serve as SME for area of program knowledge and SLA compliance.
• Identify opportunities for program improvement and efficiencies.
• Attend client and stakeholder meetings as needed.
• Lead or support development of community-based and peer-mentoring programs.
• Coordinate peer counselors and network activities.
• Prepare briefings and reports for leadership.

Skills

Communication

Stakeholder engagement

Project coordination

Microsoft Office

Education

Bachelor's degree

Bachelor’s degree in education or related

Tools

Microsoft Office

Job description

Maximus is seeking a Community Program and Peer Network Coordinator (CPPNC) to support the U.S. Special Operations Command (USSOCOM) Preservation of the Force and Family (POTFF) program. The CPPNC serves as a trusted advisor and liaison to component headquarters, strengthening the readiness, resilience, and well-being of Special Operations Forces (SOF) personnel and their families through coordinated community-based and peer-support programs.

This position supports a federal government contract and may require compliance with customer-specific suitability, credentialing, security, training, work-location, and travel requirements. Requirements may vary based on contract needs

U.S. citizenship is required. Candidates must possess an active U.S. Government Secret security clearance or be eligible to obtain and maintain a Secret security clearance as required for contract performance. This position is pending upon contract award.

Why Maximus?

Flexibility That Fits Your Life - Work/life balance support with flexibility designed to meet your personal and professional needs.

Robust Health & Insurance Benefits - Medical, Dental, Vision, Prescription plans, a partially funded HSA, Life Insurance, and additional insurance discounts.

Build Your Financial Future - 401(k) Retirement Savings Plan with Company Match.

Generous Time Away From Work - PTO, paid holidays, extended sick leave, and Short- and Long-Term Disability coverage.

Wellness Beyond the Workplace - Resources supporting physical, emotional, and financial well-being through the Employee Assistance Program (EAP).

Recognition That Matters - Employee recognition programs that celebrate achievements and contributions.

Invest in Your Growth - Tuition Reimbursement and professional development opportunities.

Employee Discounts & Perks - Exclusive savings, special offers, and employee-only benefits.

Wellness Programs & Resources - Programs and tools designed to support overall health and wellness.

Career Development Opportunities - Training programs, workshops, conferences, and ongoing learning opportunities.

Licensure & Certification Support - Maximus covers the costs associated with renewing required licenses and certifications.

Essential Duties and Responsibilities:

• Supervise a team of employees through cultivation of a high performance team

• Ensure adequate staff coverage for assigned program area

• Serve as subject matter expert for identified area of program knowledge

• Ensure assigned team is meeting contract and individual SLA's, and related requirements

• Work with contract management and shared services to identify opportunities for improvement and efficiencies

• May attend client and stakeholder meetings

• Performs other related duties as assigned.

'-The successful candidate will support POTFF’s mission to optimize and sustain SOF readiness, longevity, and performance through integrated, holistic human performance programs. Responsibilities include:

• Lead or support the assessment, planning, implementation, and continuous improvement of community-based and peer-mentoring programs.

• Organize and oversee peer-support networks, including recruiting, training, and coordinating peer counselors in accordance with USSOCOM CPPNC standards.

• Collect, analyze, document, and report qualitative and quantitative data to support formative and outcome evaluations.

• Identify program and service gaps and develop targeted initiatives based on population, location, and mission needs.

• Connect SOF personnel and families with appropriate Department of Defense resources, including Military OneSource, Military and Family Life Counseling, personal financial counseling, and crisis-support services.

• Review and provide recommendations on policies, procedures, and processes to strengthen program alignment, effectiveness, and resource utilization.

• Collaborate with multidisciplinary partners across the military Services, Department of Defense, government agencies, and civilian organizations.

• Promote proactive help‑seeking, resilience, and timely access to resources while supporting suicide‑prevention and stigma‑reduction initiatives.

• Prepare briefings, reports, and recommendations for government and program leadership.

• Perform other duties as assigned in support of program objectives.

Minimum Requirements

'- Bachelor's degree or equivalent combination of education, technical training, or relevant experience in lieu of degree

• Minimum of two years of related experience.

'- Bachelor’s degree in education, human services, social work, public health, psychology, or a related field.

• Experience supporting program development, peer-support services, prevention initiatives, crisis intervention, community outreach, or social-service planning.

• Experience collecting, analyzing, and reporting program data and outcomes.

• Strong written and verbal communication, facilitation, organization, and stakeholder‑engagement skills.

• Ability to work independently and collaboratively in a mission‑driven environment with military, government, and civilian partners.

• Proficiency with standard Microsoft Office applications.

• Ability to meet contract and government requirements applicable to the position.

Preferred Qualifications

• Experience supporting USSOCOM, Special Operations Forces, POTFF, military family‑readiness, or comparable Department of Defense programs.

• Knowledge of Department of Defense quality‑of‑life, resilience, behavioral health, family‑support, and crisis‑response resources.

• Experience developing peer‑support networks or training peer counselors.

• Experience advising leaders on program policy, process improvement, performance measures, and resource optimization.

• Demonstrated ability to engage diverse stakeholders across geographically dispersed organizations.

Home Office Requirements:

• Internet speed of 25mbps or higher required / 50 Mpbs for shared internet connectivity (you can test this by going to www.speedtest.net)

• Minimum 5mpbs upload speed

• Connectivity to the internet via Category 5 or 6 ethernet patch cable to the home router

• Private and secure work area and adequate power source

• Must currently and permanently reside in the Continental US

• Must have a smartphone which will be required to log into Maximus systems

#LI-Remote

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Minimum Salary

$59,100

Maximum Salary

$124,100