Community Participation Supports Supervisor (IDD/Autism Service)

Access-Services; Allentown (Lehigh County); On-site; USD 46,000 - 66,000; Full time

Benefits offered by this job

Health & security benefits

Paid time off & holidays

401(k) with company match

Mileage & toll reimbursement

Employee Assistance Program

Job summary

Access Services is hiring a Community Participation Supports (CPS) Supervisor to lead a team that supports adults with intellectual disabilities and autism to build meaningful, connected lives in their communities. The CPS Supervisor will oversee the delivery of high-quality supports, supervise Direct Support Professionals, and help ensure individuals meet goals in their Support Plans.

The role requires mobility and regular travel across Upper Bucks, Lehigh, and Carbon counties, with a possible

Qualifications

• High school diploma or GED required.
• Bachelor’s degree in a related field preferred.
• ANADD, RBT, CNA, or BCBA certification preferred if bachelor’s degree is not met.
• Two years of supervisory experience in social services preferred.

Responsibilities

• Provide regular supervision to multiple DSPs in various settings and support staff to achieve positive outcomes.
• Engage DSPs in coaching conversations about career development and engagement.
• Provide direct care and direct support hours as needed, including transfers and changes.
• Participate in the on-call rotation as assigned.
• Assist in crisis resolution and staff planning for interventions.
• Assist in hiring and orienting new DSPs and conduct case reviews.
• Review and ensure timely implementation of Person-Centered Support Plans.
• Maintain documentation and prepare data on caseloads and services.
• Travel within the region to support staff and community partners.

Skills

Supervisory experience

Driver's license

Communication skills

Outlook

Microsoft Office Suite

Electronic health record

Education

High school diploma or GED

Bachelor’s degree preferred

Tools

Outlook

Microsoft Office Suite

Electronic health record system

Job description

Access Services is hiring a Community Participation Supports (CPS) Supervisor to lead a team that supportsadults with intellectual disabilities and autismto buildmeaningful, connected lives in their communities.Community Participation Supports (CPS) is a person-centered service designed to help individuals develop interpersonal, communication, daily living, and work-related skills while exploring community connections, volunteer opportunities, educational experiences, and pathways to greater independence.

As aCPS Supervisor, you will oversee the delivery of high-qualitysupports, supervise and develop Direct Support Professionals (DSPs), and help ensure individuals achieve the goals outlined in theirSupport Plans. This role combines leadership, coaching, service coordination, and direct engagement with individuals and their support teams to create opportunities for growth, inclusion, and community participation.

Because CPS services are delivered where individuals live, learn, work, and engage in their communities,this is a highly mobile and community-based leadership position in .Theservice area includes Upper Bucks, Lehigh, and Carbon counties, and the supervisor will regularly travel throughout the region to support staff, oversee services, and build relationships with individuals and community partners. The position may be based out of our Bethlehem or Orwigsburg office, with a combination of community-based work, office work, and flexibility to support the needs of the program.

Essential Functions

• Provide regular supervision to multiple DSPs in a variety of settings. Develop and support DSPs to further implement positive individual outcomes.

• Engage DSPs incoachingconversationspertaining tocareer development and employee engagement.

• Provide direct care and direct support hours to meet program and individuals’ needs, including but not limited to transferring, rotating, and changing individuals.

• Participate in the on-call rotation as assigned.

• Effectivelyassistresolution of crisis and conflict situations, if needed.

• Guide and discuss with staff members various methods of interventions and program planning for the individuals we serve and their families.

• Assistin hiring and orienting new DSPs.

• Conduct and/or attend case reviews and assessments on a regular basis.

• Help review and ensuretimelyimplementation of Person-Centered Support Plans and provide periodic assessments of services.

• Identifyand coordinate the goals/outcomes foreach individualbeing served in cooperation with the individual and his/heridentifiedteam.

• Review service documentation on a regular basis, to help ensure quality compliance with the program and agency standards.Help ensure the highest quality of care to individuals thatis helpingthem meet their needs.

• Help ensure that our services and operations are in compliance with Access Services’ established policies and procedures.

• Maintain effective working relationships with representatives of state and local agencies and other professionals.

• Report on any operational, staff or individual concerns according to Access Services’ established policies and procedures.

• Maintainappropriate,timelydocumentation as required of the position.

• Provide or prepare data such as statistical or financial information about the caseload.

• Keep abreast of developments in the field relating to the provision of services and intervention techniques.

• Provide direct care and direct support hours to meet program and individuals’ needs, including but not limited to transferring, rotating, and changing individuals.

• Participate in the on-call rotation as assigned.

• This position requires the ability to travelduring the course ofa normal workday to successfully carry out the expectations of this position including attending offsite meetings, providing services in the community, and providing service oversight and supervision.

The selected candidate must meet all qualifying and ongoing job criteria including background checks, physical examination, and a driving history record.

Driving Requirements:

• A valid US driver’s license for at least two years, not including time with permit.

• No serious traffic convictions within the past three years. (Serious convictions include, but are not limited to, DUI, reckless driving, leaving the scene of an accident, or three or more traffic violations and/or at-fault accidents within thatperiod).

• Access to a reliable vehicle during work hours.Vehiclemust have valid registration and inspection stickers.

• Valid auto insurance. You will be asked to provide proof that you are a covered driver on the policy.

Education:

High school diploma or GEDrequired.Bachelor’sdegree in the following preferred field is highly desirable: education, special education, psychology, counseling, gerontology, social work, or therapeutic recreation.

Certification:

ANADD, RBT, CNA, or BCBAcertification ispreferred if bachelor’sdegree preference is not met.

Experience:

Two years of supervisory experience in social serviceshighlypreferred.

Knowledge, Skills, and Abilities:

• Caring and cooperative attitude toward others with a view of seeing the need of others as more important than his/her own.

• Ability to plan,organizeand supervise the work of others.

• Ability to exercise judgment and discretion in applying and interpreting laws, rules and policies governing agency services. Sound oral and written communication skills.

• Knowledgeprinciples and methods of habilitation.

• Knowledgeof behavior management, safetytechniquesand program planning principles.

• Proficiencyin, or ability to learn and use, workplace applications, platforms and technologies including Outlook,Microsoft Office Suite, and the electronic healthcare record system.Ability to navigatecomputers and work-related systems.

Essential Working Conditions/Physical Demands:

Work in program sites and the community routinely providing direct care and/or support with individual(s). Stand, sit, bend, or run by self, orto provideproper care and supervision with an individual. Able to move and stay with an individual to keep them safe, both in home environment and community, both at near and far distances, even when an individual may struggle to meet identified expectations. Able toassistan individual who has fallen, regardless of weight or size. Walk, climb stairs by self, orto providedirect care and/or support.Workin a standard office environment.Utilize desktop computer equipment on a daily basis.Able to lift or move items associated with sedentary work and light work (exert up to 20 lbs.) Travel to offsite locations and regional office locations if necessary.

Compensation, Schedule, and Pay

This hourly rate starts at $22/hour, with increases based on education and experience.

This is a highly mobile and community-based leadership position.Theprimary service area includes Upper Bucks, Lehigh, and Carbon counties, and the supervisor will regularly travel throughout the region, and the supervisor will regularly travel throughout the region to support staff, oversee services, and build relationships with individuals and community partners. The position may be based out of our Bethlehem or Orwigsburg office, with a combination of community-based work, office work, and flexibility to support the needs of the program.

WhatYou’llGain at Access Services

When you join our team,you’renot just getting ajob,you’restepping into a career with real support, growth, and impact. We offer a benefits package designed to meet you where you are in life.

• Health & Security:Comprehensive medical, dental, vision, and prescription coverage, plus company-paid life insurance, disabilityprotectionand catastrophic sick leave. Access Services covers up to 88% of healthpremiumwith many employees paying less than $150/month.

• Time to Recharge:Full-time employees start their first year earning up tonearly6weeksof paid time off (20+ PTO days plus 9 paid holidays), with even more time added as you grow your career with us.

• Invest in Your Future:401(k) with company match, tuition reimbursement program, and access to college tuition discounts.

• Built into the Job:Mileage &toll reimbursement.

• Support Beyond Work:Employee Assistance Program (EAP) with free, confidential resources for you and your family, including:
  • Counseling and emotional support through in-person,telehealthand text therapy.
  • Financial and legal guidance

• Grow With Us:Paid training, ongoing professional development, and opportunities to learn and advance across diverse roles and programs.

Access Services is an Equal Opportunity Employer.