Community Outreach Representative (PRN)

Chestnut Health Systems; Bloomington (IL); On-site; USD 23,000 - 32,000; Full time

Job summary

Chestnut Health Systems in Bloomington, IL is seeking a Community Outreach Representative for PRN event coverage. You will staff booths at health fairs, engage with community members, share information about Chestnut programs, and help connect people to resources during evenings and weekends.

You should be personable, able to work independently or with a team, lift materials up to 25 pounds, and travel locally to events. Pay is $20 per hour, with scheduling based on events Chestnut attends.

Qualifications

• Must be at least 18 years old with a high school diploma or equivalent.
• Ability to work effectively independently and in a team environment.
• Strong interpersonal and communication skills.
• Reliable transportation and willingness to travel locally to events.
• Ability to lift and carry outreach materials and displays up to 25 pounds.

Responsibilities

• Represent the organization at community events.
• Set up, maintain, and dismantle informational booths and displays.
• Distribute educational materials and resources related to Chestnut programs.
• Engage professionally with community members, stakeholders, and partner organizations.
• Answer general questions about the organization’s mission, services, and programs.
• Collect community feedback and document event interactions.
• Maintain accurate records of event attendance and outreach activities.

Skills

Interpersonal skills

Communication skills

Public engagement

Teamwork

MS Word

Email proficiency

Education

High school diploma or equivalent

Tools

Microsoft Word

Email client

Job description

Overview

Bloomington, IL | PRN (as needed) – anticipated 4 events per year

Bloomington, IL | PRN (as needed) – anticipated 4 events per year

Chestnut Health Systems is seeking an enthusiastic and compassionate Community Outreach Representative to serve as an ambassador for Chestnut at community events such as health fairs. This PRN (scheduled as needed) is scheduled based on events that Chestnut Health Systems is registered to attend in the community, which often take place during evening and/or weekend hours, and is ideal for individuals passionate about behavioral health advocacy, community engagement, and connecting people with valuable resources.

The Community Outreach Representative will be responsible for attending events on behalf of Chestnut Health Systems, such as health fairs, community education events, block parties, etc., and staffing Chestnut Health Systems booths or display tables to provide information about services and programs, engaging with community members, and help to increase awareness of resources. During the event, this representative will interact with community members and share basic Chestnut information about Chestnut services and/or resources, count the number of interactions that occur, and communicate with their supervisor any follow-up or questions.

Compensation

The anticipated pay for this position is $20.00 per hour. Compensation is based on job-related qualifications, skills, education, experience, local market conditions, and internal equity. If you are a current Chestnut employee, compensation is handled through the existing stiped program for event participation. Please contact the Director of Marketing to discuss your interest.

Responsibilities

• Represent the organization at community events.
• Set up, maintain, and dismantle informational booths and displays.
• Distribute educational materials and resources related to all Chestnut programs.
• Engage professionally with community members, stakeholders, and partner organizations.
• Answer general questions about the organization’s mission, services, and programs.
• Collect community feedback and document event interactions.
• Maintain accurate records of event attendance and outreach activities.
• Establish and maintain a high standard of customer service to both internal and external customers, displaying smiling, patient, pleasant, and friendly actions.
• Promote the trauma informed, recovery model of treatment including hope, respect, empowerment, health/wellness and spirituality/connectedness in every communication.

Qualifications

• Must be at least 18 years of age with a high school diploma or equivalent.
• Ability to work effectively independently and in a team environment.
• Strong interpersonal and communication skills.
• Basic computer proficiency, including Microsoft Word and email.
• Reliable transportation and willingness to travel locally to events.
• Ability to lift and carry outreach materials and displays (up to 25 pounds).
• Ability to stand for long periods of time, bend, or climb stairs or step stools as necessary to set up or take down display materials.

Preferred

• Bilingual
• Previous experience in community outreach, customer service, healthcare, behavioral health, or nonprofit work.

Chestnut is committed to building a diverse, inclusive, and authentic workplace. If you’re excited about any of our posted positions but your experience doesn’t line up perfectly, you might be just the right candidate for another role. We’d love to explore the possibilities with you!

EOE – Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience.

The anticipated starting pay for new hires for this position is $20 an hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity.