Community Outreach & Partnerships Associate

Ascension Recovery Services; Williamson (WV); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Paid Time Off (PTO)

401(k) plan

Employee Assistance Program

Professional development opportunities

Job summary

A community health organization is seeking a Community Outreach & Partnerships Associate for a field-based role in West Virginia. The position demands strong relationship-building skills, with 75% travel to establish and maintain connections with community partners. Responsibilities include outreach to referral sources, participation in community events, and coordinating admissions support. Candidates should have at least a high school diploma, experience in healthcare outreach, and a valid driver's license. Compensation ranges from $50,000 to $70,000 with comprehensive benefits, including medical and professional development opportunities.

Qualifications

• 1+ year experience in healthcare outreach, behavioral health, sales, or community engagement preferred.
• Experience in substance use disorder or behavioral health services strongly preferred.
• Valid driver’s license and reliable transportation required.

Responsibilities

• Conduct regular outreach to referral sources via calls, in-person visits, and email.
• Attend resource fairs, networking events, and partnership meetings.
• Submit weekly outreach activity reports.

Skills

Interpersonal skills

Relationship-building

Organizational skills

Self-directed

Strong follow-through

Education

High school diploma

Bachelor’s degree

Tools

CRM systems

Activity tracking tools

Job description

At Wise Path Recovery Centers, we are committed to providing integrated behavioral health and addiction treatment through evidence-based, high-quality clinical care. We empower individuals, families, and communities on their pathway to recovery — and we know that strong community partnerships are essential to that mission.

We are seeking a Community Outreach & Partnerships Associate to serve as a visible, relationship-driven ambassador in the SW West Virginia region and surrounding territories.

This is a field-based role with 75% travel, execution-focused role designed for someone who thrives on activity, relationship building, and disciplined follow-through.

Position Summary

Join a team that’s changing lives.

The Community Outreach & Partnerships Associate supports the Director of Experience, Culture, and Community Partnerships by executing day-to-day outreach efforts. This role is responsible for maintaining consistent contact with referral sources, increasing community engagement, and strengthening Wise Path’s visibility across assigned territories.

This position focuses on activity execution, relationship maintenance, CRM discipline, and professional representation in the field.

Essential Duties & Responsibilities: Referral Relationship Development

• Conduct regular outreach to referral sources via calls, in-person visits, and email
• Schedule and complete weekly in-person visits within assigned territory
• Maintain consistent follow-up with active and dormant referral partners
• Identify opportunities to reactivate inactive relationships
• Track all outreach interactions in CRM or designated tracking system

Community Event Participation

• Attend resource fairs, networking events, and partnership meetings
• Coordinate and host facility tours for community partners
• Distribute program materials and educational resources
• Represent Wise Path professionally in the field at all times
• Identify new partnership opportunities aligned with service lines

Admissions Coordination Support

• Communicate potential referral activity to the Admissions team promptly
• Follow up professionally with referral sources regarding admission outcomes (as appropriate)
• Identify and elevate referral barriers to the Director
• Provide feedback on market trends impacting admissions volume

Reporting & Data Tracking

• Submit weekly outreach activity reports
• Track key metrics including:
  • Outreach touches
  • In-person visits
  • New referral sources added
  • Reactivated referral partners
• Provide market feedback and competitor intelligence
• Contribute to territory growth strategy discussions

Qualifications

• High school diploma required; Bachelor’s degree preferred
• 1+ year experience in healthcare outreach, behavioral health, sales, or community engagement preferred
• Experience in substance use disorder or behavioral health services strongly preferred
• Valid driver’s license and reliable transportation required
• Proficiency with CRM systems or activity tracking tools preferred

Key Competencies

• Strong interpersonal and relationship-building skills
• Confident, professional public-facing presence
• Organized and detail-oriented
• Self-directed and comfortable working independently in the field
• Strong follow-through and accountability
• Resilient and motivated by activity metrics
• Mission-aligned with recovery and community impact

Work Environment & Conditions

• Primarily field-based within assigned geographic territory
• Regular travel to community partners, referral sources, and events
• Occasional evening or weekend events as needed
• Office-based administrative time for reporting and CRM documentation

Performance Expectations

• Consistency of outreach activity
• Growth in active referral relationships
• Reactivation of dormant partners
• CRM accuracy and reporting discipline
• Professional representation of Wise Path in the community

This is not a passive role. It requires proactive engagement, consistent follow-through, and disciplined execution.

Compensation

The base compensation range for this position is $50,000 - $70,000 This range reflects Wise Path Recovery Centers’ good faith estimate at the time of this posting. Placement within the range will be based on a variety of factors, including but not limited to skills, experience, qualifications, location, and internal equity. Candidates should be comfortable with an on-site and field presence to support collaboration, community engagement, and cross-functional partnership.

Employee Benefits

• Medical, Dental, and Vision Insurance
• Paid Time Off (PTO)
• Paid Holidays
• 401(k) plan
• Employee Assistance Program
• Professional development opportunities
• Mission-driven, team-oriented culture

Equal Employment Opportunity & Reasonable Accommodations

Wise Path Recovery Centers provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.

The organization provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable laws. If you require accommodation to perform the essential functions of this position, please notify your supervisor or Human Resources. Requests will be evaluated on a case-by-case basis to ensure equal employment opportunities.

ARS also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws.