Community Outreach Coordinator (Animal Services)

Bay County; Panama City (FL); On-site; USD 23,000 - 40,000; Full time

Job summary

Bay County seeks a Community Outreach Coordinator for Animal Services to lead outreach, education, and engagement efforts with residents and partner organizations. You will plan and execute presentations, events, and campaigns promoting adoptions, foster care, and pet retention services.

The role requires strong communication skills, experience coordinating volunteers, and the ability to work with diverse communities; bilingual English/Spanish skills are desirable.

Qualifications

• Bachelor’s degree from accredited college/university in business administration, public administration, public relations, marketing, education, animal science, nonprofit management, or related field.

Responsibilities

• Develops and implements community outreach programs, public education programs, and promotional tools to educate residents about responsible pet ownership, veterinary resources, licensing, and animal welfare.
• Coordinates presentations, workshops, school visits, and adoption events.
• Promotes Animal Services programs including adoptions, foster care, and volunteer programs.
• Recruits, trains, and supervises volunteers and foster caregivers; collaborates with shelter staff.

Skills

Public outreach

Volunteer coordination

Presentation skills

Bilingual communication (English/span-

Education

Bachelor’s degree in business/public administration/marketing or related field

Tools

MS Word

Excel

Outlook

Job description

Community Outreach Coordinator (Animal Services)# Careers## Community Outreach Coordinator (Animal Services)Apply: Full time: Posted Yesterday: End Date: November 20, 2026 (5 days left to apply): JR100076**SALARY:**$16.47 - $28.82**NATURE OF WORK****Grade:**BOCC-B80-3**Job Class:**5 - Administrative Support Workers (EEO-1 Job Categories-United States of America), Tier 1 - • Normal duties would include preparation for, response to, and recovery from a disaster • Not excused from work during a disaster • Most likely called in to work prior to onset, will report when summoned or no less than 18 hours before onset of TS force winds • Provided with food, water, shelter VERY IMPORTANT TO HAVE A PLAN (Tier Status)**Worker Comp Code:**8831 - Hospital-Veterinary & Drivers (United States of America)**EEO Classification:**5 - Administrative Support Workers (EEO-1 Job Categories-United States of America)**JOB TYPE:**Employee**NATURE OF JOB:****ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:**· Develops and implements community outreach programs, public education programs, and promotional tools utilized to educate residents about responsible pet ownership, animal care, vaccination, microchipping, licensing, identification, spay/neuter services, and animal-related county ordinances.· Coordinates presentations, workshops, school visits, neighborhood events, adoption events, and other public-facing activities.· Promotes available Animal Services programs, including adoptions, foster care, pet retention assistance, volunteer programs, low-cost veterinary resources, and community cat initiatives.· Builds and maintains partnerships with schools, municipalities, homeowners’ associations, community organizations, veterinary clinics, businesses, rescues, media outlets, and social-service agencies.· Recruits, trains, schedules, and supports volunteers and foster caregivers in coordination with shelter staff.· Creates clear, accessible outreach materials, including flyers, newsletters, presentations, social-media content, website updates, and educational resources.· Coordinates logistics for community events, including permits, staffing, supplies, transportation, promotional materials, and follow-up activities.· Produces, publishes, and edits digital pictures daily of available animals and publishes to multiple websites.· Assists in the preparation of press releases for various media through the Public Information Office as related to Animal Services.· Contacts and secures newspaper and television media time and space highlighting available animals.· Secures advertising for animal placement programs working within a defined budget.· Participates in radio and TV interviews focusing on animal placement.· Responds to public questions and provides accurate information about Animal Services programs, procedures, and available resources.· Assists with crisis and emergency communication related to hurricanes, flooding, extreme weather, disease outbreaks, animal hoarding, and other animal-welfare concerns.· Supports targeted outreach in underserved communities and helps connect residents with pet-support resources.· Collects and analyzes program data, including event attendance, public inquiries, volunteer participation, adoptions, foster recruitment, referrals, and community outcomes.· Prepares reports, presentations, grant-support materials, and recommendations for improving outreach programs.· Ensures communications are professional, inclusive, culturally responsive, and accessible to residents with varying language, literacy, and technology needs.· Assists in evaluating animals eligible for placement.· Develops informational and educational materials for animal owners.· Provides follow up assistance to animal placements to resolve problems.· Assists in operation of the shelter such as meeting and greeting the public, cleaning, feeding, watering dogs and cats, intake processing and otherwise caring for animals.· Transports animals to veterinary appointments, adoption events, rescue organizations.· Assists in and performs euthanasia of animals, when necessary.· Enters medical/sheltering and animal information into the computer database.· Assists in the planning and writing of legal documents to present to the County Attorney for programs relating to animal placement.· Follows county policies, safety procedures, public-records requirements, and applicable federal, state, and local laws.· Operates multiple phone lines, radio frequencies, computer and other applicable equipment to communicate information to Animal Services Officers in the field as needed.· Provides courteous, high quality service to members of the public.· Performs other related duties as assigned. **MINIMUM QUALIFICATION REQUIREMENTS:**· Bachelor’s degree from an accredited college or university in business administration, public administration, public relations, marketing, education, animal science, nonprofit management, or closely related field; AND· Two (2) years’ experience working in an animal shelter environment that includes community outreach, public education, communications, volunteer coordination, nonprofit services, animal welfare, or a related field, lead worker or supervisory training; OR· An equivalent combination of education, training, and relevant experience.· Must possess the ability to provide compassionate, respectful, and humane care to all animals throughout Bay County and those entrusted to the care of Bay County Animal Services.**LICENSES AND/OR CERTIFICATIONS:**· Possession of or ability to obtain and maintain a valid Florida driver license upon offer of employment with a driving record acceptable to the County Driving Policy and insurance program.· Must obtain and maintain a Euthanasia Certification within six (6) months of hire as a condition of employment.**KNOWLEDGE SKILLS AND ABILITIES:**· Knowledge of pet breeds, typical dog and cat behavior.· Knowledge of business English, spelling and arithmetic.· Knowledge of Bay County Animal Services policies and procedures.· Knowledge of project management and organizational skills.· Proficient in the use of MS Word, Excel, and Outlook is essential.· Skill in working in an animal shelter, animal control agency, nonprofit organization, local government, or veterinary setting.· Skill in coordinating volunteers, foster caregivers, adoption events, or community programs.· Skill in Bilingual or multilingual communication skills, particularly English and Spanish desirable.· Skill in making presentations to citizen groups, employees, volunteers, etc.· Skill in computer software necessary to produce, edit and publish digital photos.· Ability to have excellent oral and written communication skills.· Ability to work and maintain reliable full-time attendance.· Ability to have good interpersonal and communication skills to deal with public.· Ability to train and supervise volunteers.· Ability to work independently with minimal supervision.· Ability to provide information correctly and concisely, both orally and in writing.· Ability to deal with the public in an effective and courteous manner.· Ability to deal effectively with media groups in a positive and productive manner.**PHYSICAL REQUIREMENTS/ENVIRONMENTAL CONDITIONS:**Work is primarily performed indoors but requires moderate exposure to environmental changes (e.g., outdoor weather and/or field conditions, warehouses, garages, etc.) or irate customers, extreme noise, odors, fumes or airborne particles; dangerous animals, toxic and caustic chemicals, heights and/or dust.This position requires some exposure or risk to physical health and/or physical safety (e.g., exposure to environmentally hazardous material, heavy equipment, etc.). This position may require the use of Personal Protective Equipment (PPE) and may include completing and successfully passing medical evaluations or clearances. This position requires stooping, crouching, walking, pulling, lifting, grasping, hearing, visual acuity (i.e. seeing up close, seeing far away, depth perception), kneeling, reaching, pushing, talking, standing, climbing, finger movement, repetitive motions. This position requires dealing with animals, alive or dead, capturing, restraining, handling, lifting up to 100 lbs. and carrying up to 100lbs. Must have the physical strength and agility to lift heavy animals, equipment, and supplies. Exposure to personal risk during assignments causing periodic contact with hostile or diseased animals.**SPECIAL REQUIREMENTS:**· May be subject to emergency management situations that may require working afterhours, weekends and holidays.· Evening and weekend work may be required.**WORK LOCATION:****Not Eligible for Remote Work -** This position is assigned to a county worksite. Due to the non-portable nature of the essential functions of this position, this position is not eligible for telework.**Employer:**BOCC Bay County Board of County Commissioners**Address:**Human Resources Department840 W. 11th StreetPanama City, Florida, 32401**Phone:**850-248-8201**Website**Bay County is an Equal OpportunityEmployer and does not discriminate basedon race, color, religion, sex (includinggender identity and pregnancy), nationalorigin, age, disability, genetic information,sexual orientation, or parental status.\\*Salary/Hourly wages are determined by verifiable experience.