Community Outreach Coordinator

Fleet Feet Sports; City of Rochester (NY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k) matching

Employee discounts

Professional development

Community engagement

Team culture

Full-time benefits

Part-time benefits

Job summary

Fleet Feet Sports is seeking a Community Outreach Coordinator to connect with the local running and fitness community, plan events, and drive in-store engagement. You’ll partner with store leadership, regional marketing, and local partners to grow awareness and sales while delivering inclusive, community-focused experiences.

Ideal candidates are passionate about running, have strong communication skills, and can manage multiple projects, evenings and weekends as needed.

Qualifications

• Passion for Fleet Feet’s mission and making a positive local impact.

Responsibilities

• Build authentic relationships with local running groups and fitness-focused stakeholders.

Skills

Communication

Project management

Team collaboration

Tools

Microsoft Office

Google Suite

Canva

Job description

Our Company

We believeRunning Changes Everything. If you believe that, too, we want to talk. With more than 280 stores and a robust e-commerce site, Fleet Feet is the largest running retailer in the country. Catering to more than runners, we pride ourselves on having an inclusive environment! We believe it’s a privilege to serve and to deliver unmatched service and support when outfitting every customer. We run together to solve problems, reach goals, encourage others and champion our brand.

Overview

As the Community Outreach Coordinator, you’ll play a vital role in connecting Fleet Feet with the local running and fitness community. This dynamic role combines community relationship-building with in-store customer engagement to expand our impact, increase brand awareness, and drive business growth. Working closely with Store Leadership, the Store Support Team, and local partners, you’ll help make Fleet Feet a hub for all things running and wellness.

This role is perfect for someone who is passionate about community engagement, thrives on building connections, and enjoys blending retail experience with event coordination and grassroots marketing.

If you're a people connector with a passion for running, wellness, and community building, we’d love to hear from you.

What You'll Do:

Community & Marketing Engagement

• Build authentic relationships with local running groups, community organizations, and fitness-focused stakeholders.

• Partner with store leadership to plan and execute community events that promote in-store engagement and sales.

• Collaborate with Fleet Feet's regional marketing team to align local outreach with national campaigns.

• Coordinate and update social media, website content, and local marketing using company-provided tools and brand standards.

• Represent the Fleet Feet brand consistently across all community-facing interactions.

Sales Floor Engagement

• Work regular floor shifts to stay connected with the customer experience and represent upcoming community events.

• Support customers through the Fleet Feet outfitting process, providing personalized service and product education.

• Serve as a communication bridge between event planning and retail operations to ensure all staff are informed and engaged.

• Act as a positive role model and support Retail Experience Managers during busy shifts.

What We're Looking For:

• Passion for Fleet Feet’s mission and a desire to make a positive impact in the local running and fitness community.

• Strong verbal and written communication skills, with the ability to connect across diverse audiences.

• Ability to manage multiple projects, work independently, and collaborate in a team setting.

• Familiarity with tools such as Microsoft Office, Google Suite, and Canva (or a willingness to learn).

• Prior experience in run specialty retail, community outreach, or fitness-based roles is a plus.

• Existing relationships within the local running or wellness community are highly desirable.

• Flexibility to work evenings, weekends, and occasional holidays to attend or lead community events.

Why You'll Love It Here:

• Community-Focused: Help connect people to healthier, more active lifestyles through inclusive, locally-rooted events.

• Team Environment: Collaborate with passionate, driven individuals who care about making a difference.

• Growth-Oriented: Gain exposure to retail, marketing, and event coordination with opportunities for career advancement.

• Dynamic Work: No two days are the same between outfitting customers, planning events, and building community partnerships; you’ll always be learning and evolving.

Benefits:

"Great People Deserve Great Perks & Benefits"

• 401(k) with 4% Company Match:Available to employees aged 21+ at company-owned stores.
• Exclusive Discounts:Enjoy savings on industry-leading products and specialized training programs.
• Professional Development:Grow your career through mentorship opportunities, employee resource groups, and ongoing learning sessions designed to help you reach your full potential.
• Community Engagement:Get involved in local outreach and service initiatives that align with our purpose-driven mission.
• Inspiring Team Culture:Join supportive, passionate teammates who live the mission every day.
• Full Time Benefits:Employees working 30+ hours per week can explore our benefits summary for details on healthcare, wellness, and more.
• Part-Time Benefits:Employees working 15-29 hours per week can explore our benefits summary for details on healthcare, wellness, and more.

Equal Opportunity & Reasonable Accommodations:

We are an equal opportunity employer and believe having teams in which everyone brings their whole self to Fleet Feet is key to our success. We welcome people of all backgrounds, experiences, abilities, and perspectives. Our commitment to inclusion is reflected in our hiring practices, workplace culture, and community engagement.

Fleet Feet utilizes E-Verify in all corporate and company-operated stores as part of the hiring process.