Community Outreach Assistant

City of Baltimore; Baltimore (MD); On-site; USD 21,000 - 41,000; Part time

Job summary

The City of Baltimore seeks a community aide to engage residents door-to-door, informing them about policy efforts and gathering feedback to improve city services. This part-time, non-partisan role operates on the Community Impact team under the Community Outreach Manager.

The position emphasizes relationship-building, accurate data collection, and participation in community events in a diverse urban setting.

Qualifications

• Demonstrated strong work ethic and facility interacting with people.
• Resilience and persistence when engaging with residents who may be busy or skeptical.
• Preferred: Prior canvassing experience.
• Preferred: Prior experience in grass roots advocacy.

Responsibilities

• Always Represent the Office of the Council President in a professional non‑partisan manner in accordance with City ethics and outreach policies.
• Canvassing and engaging with residents in Baltimore City neighborhoods.
• Data collection and analysis.
• Team debriefs.
• Being knowledgeable and expert about current events and policy activity that affect residents.
• Other duties as assigned.

Skills

Strong work ethic and people skills

Resilience and persistence

Job description

Get to Know Us

The Office of the Baltimore City Council President innovates, advocates, and delivers results across City government and neighborhoods so that residents, business owners, and visitors champion Baltimore as the best place to visit, live, work, and play.

THIS IS A NON-CIVIL SERVICE POSITION

SALARY RANGE

$15.00 - $30.00 HOURLY

Get to Know Us

The Office of the Baltimore City Council President innovates, advocates, and delivers results across City government and neighborhoods so that residents, business owners, and visitors champion Baltimore as the best place to visit, live, work, and play.

Mission Statement

To ensure Baltimore City government offers a best-in‑class resident experience that centers equity when engaging with residents and communities, allocating budget dollars, conducting oversight of city agencies, and enacting legislation.

Values

• Results: Constantly striving toward “best-in-class” city services.
• Innovation: We don’t settle for the status quo; transformational results require creative problem‑solving.
• Community Centered: Our people make Baltimore great, and those residents inform every decision.
• Joy: Baltimore has so much to celebrate, and we proudly share its stories with each other and the world.

Job Summary

This is a community engagement position that resides on our Community Impact team and reports to the Community Outreach Manager. This is a part‑time canvassing position that will be in community engaging directly with residents at their front doors and in their neighborhoods. The community aid will mobilize residents in service of legislative and policy issues that improve the quality of life for Baltimoreans. This is a non‑partisan, official government outreach role – not a political or electoral canvassing position. The community aide will inform residents about critical policy efforts and solicit their support to enact these policies. The community aide will also solicit feedback from residents about government services and programs and encourage residents to participate in community events.

Essential Functions

• Always Represent the Office of the Council President in a professional non‑partisan manner in accordance with City ethics and outreach policies.
• Canvassing and engaging with residents in Baltimore City neighborhoods.
• Data collection and analysis.
• Team debriefs.
• Being knowledgeable and expert about current events and policy activity that affect residents.
• Other duties as assigned.

Education And Experience Requirements

• Demonstrated strong work ethic and facility interacting with people.
• Resilience and persistence when engaging with residents who may be busy or skeptical

Preferred:

• Prior canvassing experience.
• Prior experience in grass roots advocacy.

Knowledge, Skills, And Abilities

• Demonstrated interest in the Baltimore community, political, and policy landscape.
• Outgoing and conversational.
• Ability to build trust across Baltimore’s diverse neighborhoods.
• Reliable transportation to engagement sites.
• Physical ability to walk extended periods of time in varied weather.

Background Check

Eligible candidates under final consideration for appointments to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint must be successfully completed.

Probation

All persons, including current City employees, selected for this position must complete a mandatory six‑month.

Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression or any other characteristic protected by federal, state or local laws. Applicants requiring accommodations during the hiring process should contact the Department of Human Resources directly. Do not attach your request for accommodation to the application.

BALTIMORE CITY AN EQUAL OPPORTUNITY EMPLOYER