Community Office Leader & Customer Experience

CNB Bank; Indiana; On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, Vision & Life Insur.

401K with company match

Paid Time Off & Holidays

Leave policies

Voluntary Benefit Options

Employee Assistance Program

Employee Health & Wellness Program

Special Loan and Deposit Rates

Gradifi Student Loan Paydown Plan

Rewards & Recognition Programs

Job summary

CNB Bank in Indiana seeks a Community Office Assistant Manager to support daily branch operations, supervise frontline staff, and ensure excellent customer service. You’ll monitor transactions, assist with sales goals, and coach employees while collaborating with internal partners to meet branch objectives.

The role emphasizes leadership, integrity, collaboration, and community involvement, with opportunities for professional development and advancement within the CNB Bank network.

Qualifications

• Language: read, comprehend, and interpret documents with professional communication.
• Technology: use phone systems, email, internet, and intranet with digital literacy.
• Mathematical: perform basic arithmetic operations accurately.
• Reasoning: apply common sense to follow instructions and solve problems.
• Physical/Environment: typical office work with occasional lifting and travel.

Responsibilities

• Assist in supervising front line employees and daily banking operations.
• Support customer inquiries and resolve basic service issues.
• Monitor transaction accuracy, compliance, and branch cash control.
• Contribute to branch sales goals and track performance metrics.
• Help train, coach and develop front line employees.
• Develop and maintain professional COI relationships with internal partners.

Skills

Language skills

Technology skills

Mathematical skills

Reasoning ability

Physical demands

Job description

CNB Bank in Indiana seeks a Community Office Assistant Manager to support daily branch operations, supervise frontline staff, and ensure excellent customer service. You’ll monitor transactions, assist with sales goals, and coach employees while collaborating with internal partners to meet branch objectives.

The role emphasizes leadership, integrity, collaboration, and community involvement, with opportunities for professional development and advancement within the CNB Bank network.