Community Mgr II

National CORE; Corona (AL); On-site; USD 41,000 - 44,000; Full time

Job summary

National Community Renaissance is seeking a Community Manager II for Corona, CA. The role oversees administration, compliance, and maintenance of a property within a region, aiming to keep 100% occupancy and deliver resident-focused programs.

Responsibilities include supervising on-site staff, coordinating with Hope Through Housing, handling complaints, and managing financials via Yardi. A high school diploma is required, with strong English and time-management skills essential.

Qualifications

• Must have a hard working, positive attitude.
• Ability to build and deliver specialized programs for residents.
• Ability to build external relationships while promoting the organization.
• Must be organized and proficient at time management.
• Proficient in English language in verbal and written communications.

Responsibilities

• Lead the overall administration, compliance, and maintenance of a property within a region, while striving to maintain 100% occupancy.
• Direct and supervise on-site personnel and/or temporary resources.
• Collaborate with Hope Through Housing to develop and deliver social programs for residents and the neighborhood.
• Respond to resident complaints in a timely and professional manner.
• Design, implement and manage resident programs and maintain positive community relations.
• Ensure work orders and financial records are maintained in Yardi and related systems.

Skills

Hard work

Positive attitude

Time management

English proficiency

Interpersonal skills

Professionalism

Confidentiality

Education

High school diploma or equivalent

Tools

Yardi

Microsoft Office

Job description

Job Location: Corona del Rey Apartments - Corona, CA 92882, Position Type: Full Time, Education Level: High School, Salary Range: $30.00 - $32.00 Hourly, Job Shift: Day, Job Category: Property Management, National Community Renaissance is committed to first class management of our properties which transforms their neighborhoods and the lives of our residents. The Community Manager II is the front line in implementing our vision.The Community Manager II is responsible for:Leading the overall administration, compliance, and maintenance of a property within a region, while striving to maintain 100% occupancy.Working in partnership with Hope Through Housing to develop and deliver social programs for our residents and the neighborhood.Must assume proactive behavior and measures to properly represent National Community Renaissance and build relationships in the community.The Community Manager II reports to the Regional Manager and/or Senior Community Manager. The Community Manager II directs and supervises 3 or more on-site personnel and/or temporary resources.

RESPONSIBILITIES

Compliance

Ensure resident files and Yardi data are maintained in accordance with Compliance and Property Management policies and regulations.

Review and approve all resident notices pertaining to recertification.

Maintain property waiting list in accordance with the properties’ Tenant Selection Plan.

Ensure applications for housing are processed in accordance with properties’ affordable housing covenants.

Process annual re-certifications within established timelines.

Property Operations

Handle marketing and advertising for vacancies in accordance with properties’ Affluent Fair Housing Marketing Plan.

Ensure that all appropriate notices are remitted to residents in a timely manner and are completed and served within the requirements set forth in the lease.

Conduct monthly site inspections and prepare report for management.

Manage office supply inventory and work closely with Resident Services to ensure maintenance supplies are purchased in a timely manner and in accordance with the approved budget.

Work cohesively with resident services staff to ensure vacancies turn times are met in accordance with company policy.

Ensure work orders are processed in Yardi within established timelines.

Financial

Accurately account for and balance petty cash in accordance with company policies and procedures.

Prepare deposits for banking and post resident payments into Yardi within timelines established by management.

Prepare management required month end reports.

Manage account receivables and ensure past resident balance due receivables are turned over to collection agencies.

Keep resident ledgers accurate and work diligently with accounting to resolve any errors.

Human Resources

Management of 3 or more on-site office employees and/or maintenance employees which includes: interviewing, training, timekeeping, performance evaluations and disciplinary actions.

Maintain positive relationships with CORE internal departments.

Customer Service

Respond to all resident complaints in a timely and professional manner.

Create a community of caring and excitement that is contagious for our residents and noticeable to the community at large.

Resident Programs

Design, implement and manage appropriate resident programs and is responsible for their on-going success.

Community Relations

Manage ongoing positive relationships with all City staff and other local representatives and social service providers.

General

Must attend company sponsored events that relate to the development of the team, which, from time to time, may include overnight stay at locations away from the employee’s home.

Must possess a valid California Driver’s License and automobile insurance to drive for business purposes or have reliable transportation.

Other duties as requested.

SKILLS

Must have a hard working, positive attitude. Ability to work with and understand persons of all ethnic and family backgrounds.Ability to build and deliver specialized programs appropriate to the residents of the community.Ability to build external relationships while positively promoting the organization. Must be organized and proficient at time management.Proficient in English language in verbal and written communicationsRelate to others beyond giving and receiving instructions. Demonstrate initiative, personal awareness, professionalism, integrity, and exercise confidentiality in all areas of performance.

EXPERIENCE

Minimum of a high school education or equivalent. Minimum two to five years working in a position with comparable responsibilities.

Must be able to pass company sponsored Tax Credit Certification class within the first year of employment. If an employee cannot pass the test after the second attempt, the employee will be subject to discipline up to and including termination.

Minimum two years working in a customer service environment.

Minimum two years Supervisory experience.

Financial management.

Microsoft Office Products such as Word, Excel, and Outlook.

Yardi property management accounting software is preferred.

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT

5-7 hours of sitting, standing, reading and typing on a daily basis.1-3 hours of walking on a daily basis.Up to 6 hours of continuous walking for 1-3 continuous days at times of property inspections.Operate a computer and office equipment.Occasional lifting of up to 20 pounds.Occasional climbing of stairs.

FLSA

Non- Exempt Qualifications: