Community Marketing Manager

Fiverr; New York (NY); Hybrid; USD 80,000 - 90,000; Full time

Job summary

A leading creative platform is seeking a Community Marketing Manager to strengthen community engagement and brand visibility. This hybrid role in New York offers the opportunity to leverage storytelling and community insights to enhance brand sentiment. Ideal candidates have over 3 years of experience in community marketing, demonstrate strong analytics, and are proficient in using AI tools for effective content creation. The position offers a competitive salary and benefits, emphasizing diversity and inclusion.

Qualifications

• 3+ years of experience in Community Marketing, Content Strategy, or Community Management.
• Technical proficiency in digital analytics.
• Excellent storytelling and content creation skills.

Responsibilities

• Leverage community relationships to identify storytelling opportunities.
• Create community-led storytelling for collaboration and innovation.
• Partner with brand and PR teams to enhance visibility.

Skills

Community Marketing

Content Strategy

Digital Analytics

Storytelling

AI Tools

Job description

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We’re searching for a community marketing manager who can strengthen trust and pride within Fiverr’s top‑talent community by uncovering and amplifying the stories, relationships, and expertise that show what “extraordinary professional talent” looks like in action.

This is a full-time hybrid role that will work out of Fiverr’s NYC office three days a week.

The US base salary range for this full-time position is $80,000 - $90,000. Our salary is to be determined by multiple factors including but not limited to relevant experience, knowledge, skills, locations and other job‑related qualifications, and alignment with market data. In addition to salary, this position may be eligible for equity and benefits.

Responsibilities

• Leverage existing community relationships and initiatives (Millionaire Milestone, AI education series, Advisory Board, Forum, regional programs) to identify stories that reflect the depth and evolution of Fiverr’s talent.
• Create and share community‑led storytelling that celebrates collaboration, innovation, and human creativity in AI‑native and high‑impact categories.
• Partner with brand, social, and PR teams to bring influential creative voices— from inside and outside the platform — into the community through content, collaborations, or event moments that spark visibility and virality.
• Develop lightweight storytelling systems: templates, formats, and processes that make it easy for sellers and community leaders to share their own perspectives.
• Maintain relationships with Fiverr’s top freelancers and leaders to continually surface insights, proof points, and creative inspiration.
• Help evolve Fiverr’s internal understanding of “community” by providing data‑driven insights on how relationships, recognition, and reputation drive trust and long‑term growth and market differentiation.
• Implement and manage tracking tools (e.g., social listening, content analytics) to measure the impact of community‑led content on brand sentiment, traffic, and PR metrics. Utilize A/B testing and data insights to continuously optimize content formats and distribution windows.
• Develop, maintain, and document lightweight storytelling systems, content templates, and technical processes (e.g., CMS integration, standardized data flow) that streamline how sellers and community leaders contribute their perspectives for mass distribution.
• Leverage AI tools (LLMs, agents, and emerging applications) to enhance community content, streamline processes, and ensure programs scale effectively while staying safe, relevant, and on‑brand.

Requirements

• 3+ years of experience in Community Marketing, Content Strategy, or Community Management with a strong focus on measurable PR and brand‑building outcomes.
• Strong technical proficiency in digital analytics and applying a data‑driven approach to content strategy.
• Excellent storytelling and content creation skills, with the ability to edit and package raw community insights into polished marketing assets.
• Proven ability to work cross‑functionally with PR, Brand, and Product teams to achieve shared amplification goals.
• Comfortable using AI tools to improve workflows, content creation, and community engagement; able to identify where AI can add value without compromising quality.

Equal Opportunities

At Fiverr, we prioritize diversity. We celebrate difference and embed it into every aspect of our workplace and product, as well as our community. Fiverr is proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law. In addition, Fiverr will provide accommodation to individuals with disabilities or a special need.