Community Market Manager

Alternate Solutions Health Network; Cincinnati (OH); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

401K with company match

Company paid life insurance

Disability insurance

Employee Assistance Program

Job summary

Alternate Solutions Health Network (ASHN) is seeking a Community Market Manager to drive growth across Cincinnati and Chillicothe locations. You will lead community marketing efforts, coordinate with agencies, and guide sales strategies with a focus on home health and hospice services.

You will collaborate with regional leadership to meet sales targets, manage marketing personnel, and build strong referral networks with physicians and facilities. Travel is required to cover assigned agencies.

Qualifications

• Bachelor’s degree and/or clinical degree (RN/LPN/PT/PTA/LSW) required.
• Minimum 3 years of sales experience, preferably in home health or medical field.

Responsibilities

• Direct activities of assigned community staff and provide sales support to market/agency management.
• Meet or exceed market sales targets and maintain positive client relations.
• Develop and execute market-specific strategic plans and quarterly sales updates.
• Call on physicians and facilities within the territory to promote services.
• Coordinate with agency leadership to implement sales structure and staffing.

Skills

Communication

Clinical judgement

Problem solving

Detail orientation

Time management

Team leadership

MS Office

Travel readiness

Education

Bachelor's degree or clinical degree

Tools

Microsoft Excel

Microsoft Access

Microsoft Word

Microsoft Outlook

Job description

Our culture and people are what set us apart from other post-acute care providers. We’re dedicated to the growth and development of our team to set them up for success. We CARE for our patients like they are our own FAMILY.

Community Market Manager

Schedule: Monday - Friday, 8am-5pm

Agency: The Christ Hospital Home Health Care - Cincinnati

THIS POSITION WILL BE SUPPORTING OUR CINCINNATI AND CHILLICOTHE LOCATIONS

Bachelor’s degree and /or clinical degree as a Registered Nurse (RN), Licensed Practical Nurse (LPN), Physical Therapist, Physical Therapist Assistant, or Licensed Social Worker (LSW) Minimum of three (3) years of sales experience, preferably in home care or in the medical field or a combination of sales / clinical delivery.

Supporting the following agency locations:

• Alternate Solutions Homecare of Cincinnati
• Adena Home Health

How You'll Make a Difference

At Alternate Solutions Health Network (ASHN), we care for patients where they spend the majority of their time – in their homes. Today we care for patients who need skilled home care and hospice services. You won’t find our brand in many places because we partner with health systems, jointly running home health and hospice agencies that use their brand. This is part of our strategy. By being part of the health system team, we can ensure each patient has a well-coordinated care plan that remains consistent whether the patient is seeing their primary care physician, receiving treatment in a hospital, or under our care in the home.

How You'll Work

You’ll help direct the activities of assigned community staff and provide sales related support to market/agency /program management to ensure market sales and profit targets are achieved or exceeded.

Major Areas Of Responsibility

• Manage and oversee overall community growth and strategic plan for dedicated agencies.
• Work with region and agency leadership to implement appropriate sales structure and prioritize key customers in accordance with market strategic growth plan.
• Be responsible for day-to-day oversight and management of community marketing personnel and activities to meet/exceed assigned sales target.
• Provide support to community marketing personnel for dedicated agencies and serve as a point of escalation for questions and subject matter expertise.
• Conduct administrative oversight functions for community marketing personnel for dedicated agencies such as time off approvals and assessing additional support needs.
• Work with RVP, Home Health and VP Partnership and Community leadership to develop and execute market specific annual strategic plan/budget and prepare quarterly sales updates to ensure achievement of established sales targets and compliance with established budgetary constraints.
• Maintain a sales territory and call on physicians, multiple facility types such as hospital, skilled nursing, rehabilitation, facility discharge planning services and/or management, assisted living and other senior living settings within assigned territory.
• Maintain detailed territory list, prioritizing accounts in accordance with the market/territory
• Make sales calls, arrange appointments and deliver educational programs to keep referral sources current in local agency service offerings.
• Act as a liaison between referral sources and company staff to provide information on company services, resolve problems and maintain positive customer relations.
• Other duties as assigned.

Hard & Soft Skills

• Ability to create positive impressions and communicate with a variety of people. Maintain effective communication with patients, families, physicians, management team, direct reports, and co-workers. Compassionate and caring while working with patients.
• Ability to make appropriate clinical judgments.
• Ability to identify a situation and handle it with the best possible solution.
• Detail-oriented and observant.
• Disciplined style of work ethic.
• Ability to prioritize and be timely. Works efficiently.
• Ability to follow directions and work as a team member while also serving as a manager/mentor to those on the Community team.
• Proficiency in Microsoft Excel, Access, Word, and Outlook and the ability to learn new systems.

Requirements

• Bachelor’s degree and /or clinical degree as a Registered Nurse (RN), Licensed Practical Nurse (LPN), Physical Therapist, Physical Therapist Assistant, or Licensed Social Worker (LSW)
• Minimum of three (3) years of sales experience, preferably in home care or in the medical field or a combination of sales / clinical delivery
• Ability to travel
• Capable of all physical demands

What We Offer

We provide medical, dental, and vision insurance with flexibility for you to select what works best for you. Eligible teammates receive paid time off and may participate in the 401K, if they choose. Historically the company has matched 401K contributions which helps build your nest egg even faster. Finally, our benefit program includes company paid life, disability insurance, and a robust Employee Assistance Program.

#INDCHRI7

We’ll help you put your passion for patient care to work.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

We are an Equal Opportunity Employer.