Community Manager - LIHTC

Socket.dev; Summerville (SC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Weekly pay

Healthcare coverage

401(k) with company match

Career development

EDIB and ERG involvement

Job summary

RPM Living in Summerville, SC is seeking an experienced Community Manager to oversee operations at one of our apartment communities. The role focuses on resident relations, staff leadership, budgeting, and ensuring compliant property management.

You will supervise leasing and maintenance, analyze performance, train on-site staff, and deliver excellent customer service while meeting regulatory requirements. A strong background in multi-family management and leadership is required.

Qualifications

• Three-plus years of related multi-family property management experience.
• 2+ years in tax credit or affordable housing experience is preferred.
• State and Federal program rules, as well as policies and procedures of low-income housing programs.
• Experience with Onesite software a plus.
• Strong leadership and management skills are essential.

Responsibilities

• Supervise leasing and maintenance activities to ensure compliance with company policy.
• Analyze performance and trends to develop and implement monthly marketing plan.
• Trains, motivates and supervises all on-site staff in order to achieve operational goals of assigned community. This includes new employee orientation and training, ongoing formal and informal performance evaluation, review and approval of time-sheets, instructing and advising on-site staff of employee procedures and guidelines.
• Provide excellent customer service while maintaining the highest standards for resident service.
• Assist in preparation of budget, and adherence to approved budgets.
• Complete month-end and year-end reporting as required.
• Provide narrative of all monthly budget variances +/- 10% per line item.
• Ensure that property operations are compliant with all applicable regulatory requirements.

Skills

Leadership

Management

Customer service

Communication

Tools

Onesite software

Job description

Overview

At RPM, we’re in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today.

Position Summary

The Community Manager will oversee all business operations atone of our apartment communities. The successful candidate will possess strong resident relations and interpersonal skills and will have the ability to communicate effectively, take charge, lead, train, be dependable, professional, and a team player.

Responsibilities

• Supervise leasing and maintenance activities to ensure compliance with company policy
• Analyze performance and trends to develop and implement monthly marketing plan
• Trains, motivates and supervises all on-site staff in order to achieve operational goals of assigned community. This includes new employee orientation and training, ongoing formal and informal performance evaluation, review and approval of time-sheets, instructing and advising on-site staff of employee procedures and guidelines
• Provide excellent customer service while maintaining the highest standards for resident service
• Assist in preparation of budget, and adherence to approved budgets
• Complete month-end and year-end reporting as required
• Provide narrative of all monthly budget variances +/- 10% per line item
• Ensure that property operations are compliant with all applicable regulatory requirements

Education and Experience

• Three-plus years of related multi-family property management experience
• 2+ years in tax credit or affordable housing experience is preferred
• State and Federal program rules, as well as policies and procedures of low-income housing programs
• Experience with Onesite software a plus
• Strong leadership and management skills are essential

Qualifications

Physical Requirements:

• May be required to sit for extended periods of time while working at a desk
• May be required to climb stairs
• Must be able to read documents, computer screens and data
• Must be able to hear and understand verbal communications in person and over the phone or computer
• May occasionally be required to lift or carry items such as files or office supplies weighing up to 20 pounds
• Must be able to operate a computer, keyboard, mouse and other office equipment

Work Environment:

• This role is based on site, primarily in an office setting but may require at times that the employee spends some time outside with exposure to the elements
• The office is an open setting which may include bright lights, constant noises and distractions
• A flexible schedule is required and hours include weekdays, nights, and weekends (including Saturdays and Sundays) as needed to meet business needs

This job title is associated with Property Manager, Apartment Manager, Business Manager, and Multi-Family Manager.

Company Information

Join RPM Living and experience exceptional benefits designed to enhance your life.

• Weekly pay for all associates working onsite at an apartment community
• Comprehensive healthcare coverage available for all full-time, regular associates
• Employer-paid employee assistance, mental health, and wellness programs
• Ancillary benefits including critical illness, hospital indemnity, and accident insurance
• 401(k) with robust company match
• Opportunities for professional development, career growth, and role-based learning plans
• Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)
• Paid time off plus floating holidays and volunteer days
• Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)

Employment with RPM Living is contingent upon successful completion of a background check as local and federal state requires. A valid driver’s license is preferred; candidates without a license will be provided a liability waiver, as applicable

RPM Living participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster.

RPM Living is an Equal Opportunity Employer.

If you need assistance to fully participate in our application or interview process, please reach out through our website here and select "Careers" in the "Choose a Topic" dropdown menu.