Community Manager - Lebanon, OH

RangeWater Real Estate; Lebanon (OH); On-site; USD 55,000 - 85,000; Full time

Job summary

RangeWater Real Estate is seeking a Community Manager to lead a property team and drive performance across leasing, operations, and tenant relations.

You will manage budgets, forecast profitability, coordinate marketing strategies, and ensure maintenance and safety standards are met while delivering exceptional customer service to residents and owners.

Qualifications

• High School Diploma or GED required.
• 1–3 years of supervisor experience in multi-family property management.
• 1–3 years of management experience in property management or related field.
• Experience in Sales, Marketing, and Customer Service preferred.
• Strong communication, presentation, and delivery skills.

Responsibilities

• Oversee daily operations of the property team to meet budgeted goals.
• Drive revenue through leasing strategies and marketing initiatives.
• Model budgets, forecast profitability, and manage financial records.
• Analyze market trends and adjust property strategies accordingly.
• Conduct property tours with clients/owners and manage vendor relationships.
• Ensure safety, cleanliness, and curb appeal of the property, addressing maintenance issues.
• Handle customer concerns and resolve complaints.
• Collaborate with stakeholders and stay informed on industry standards.

Skills

Team leadership

Budgeting

Marketing strategy

Customer service

Communication

Presentation skills

Entrata Yardi

OneSite

Education

High School Diploma or GED

Tools

Entrata Yardi

OneSite

Job description

Welcome! Interested in becoming a Ranger? Read more.

At RangeWater, we look for people who show up and work together to achieve success and make positive impacts on the lives we touch and enrich the communities we serve, as people are at the heart of everything we do. As a Ranger, we encourage you to explore possibilities and solutions for your own career success story and apply the same enthusiasm to help RangeWater remain THE leader and powerful force in Multi-Family Real Estate.

Our Team Members play a pivotal role in the success of the company's performance, and we look forward to witnessing your successful journey as a Ranger!

Culture

Companies with a strong culture and a higher purpose perform better in the long run.

Core Values (words to live by)

People-focused, Collaboration, Integrity, Service, Results-driven, Experience-centric, and Innovation.

What's in for you?

• Two + Weeks of PTO
• Paid Holidays
• Medical, dental and vision insurance
• 401(k) Enrollment Opportunity
• Employer Paid Basic Life and Short-Term Disability
• Paid Parental Leave for Birthing and Non-Birthing Parents (after 6 months)
• Potential opportunity for savings in rent (property and ownership specific)
• Cell Phone Allowance
• And more!

Job Description

What does this role entail?

The Community Manager manages and coordinates the team members' daily activities and resources of the property to achieve established budgeted financial and operational goals. Ensures that the operation of the property complies with Company policies and procedures and all laws and regulations governing multi-family housing operations.

Essential Roles You Will Play

• Employee champion. Manage team and perform employee evaluations. Interview, hire, orient, and train new hires.
• Meet targeted revenue goals by increasing sales and implementing short/long-term marketing and leasing strategies. Identify areas for improvement for property.
• Budget modeling, forecasting, and profitability analysis and management. Complete financial records, documents, and reports. Invoicing Management.
• Gather, analyze, and interpret market and economic trends that may impact the property and recommend improvements. Keep informed of changes in technology, industry and standards, leasing and sales tools and processes.
• Lease enforcement process – apartment inspections, evictions, collections, notifications, and other processes as outlined in lease agreement and take appropriate action.
• Client/Owner Management – conduct property tours and provide updates on property’s performance and meet with client as needed. Contractor and Vendor Management.
• Responsible for safety, cleanliness, and general appearance and curb appeal of property, and reporting any mechanical and electrical equipment malfunctions as well as employee/visitor/resident injuries or accidents. Ensures property maintenance team complies with Company's standards regarding service requests.
• Resolve customer complaints and issues.
• Be curious about our competitors by shopping competition and building relationships within your market and the industry.
• Other duties as assigned.

Work Hours and Work Environment (may vary by state and location)

Schedule

40 hours in a regular work week.

Typical Site Hours of Operation

(may vary by site)

• Monday - Friday: 9am - 6pm
• Saturday: 10am - 5pm
• Sunday: 1pm - 5pm

Essential Requirements

• Must be available to work on weekends when scheduled and must be able to perform the essential job functions unaccompanied.
• Works in an office environment but also have frequent exposure to outside elements where temperatures, weather, odors, and/or landscape may be unpleasant and/or hazardous.

Qualifications Summary

To perform this job successfully, the requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

Education and Experience

Education: High School Diploma or GED Equivalent

Supervisor Experience: 1 - 3 Years Proven skills sufficient to hire, lead, direct, evaluate, and manage subordinates and team members, are required.

Management: 1 - 3 Years Multi-Family Property Management

Experience Preferred: Property Management, Sales, Marketing, and Customer Service background sufficient to manage the day-to-day operation of an apartment community.

Advanced Skills: Communication, Presentation, and Delivery Skills with ability to connect to people at all levels.

Computer Skills: Proficiency in internet, word processing, spreadsheet, and database management programs for reporting purposes. Strong proficiency in property management software (preferably Entrata Yardi and/or One Site).

Licenses and Certificates Requirements

Licenses Current Valid Driver’s License

Certifications None

Physical Requirements

Weights Requirements: Must be able to push, pull, lift, carry, or maneuver weights up to twenty (20) pounds independently and fifty (50) pounds with assistance.

Mobility Requirements: The employee is frequently required to stand, walk, reach with hands and arms, climb, stoop, and squat. Intermittently required to sit and perform keyboard work.

Travel Requirements: Routine local travel may be required to run business-related errands including but not limited to meetings and training. Non-local travel may be required for business-related responsibilities.

Additional Information

RangeWater is a drug-free, harassment free workplace, and an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees. Qualified applicants will be considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, disability, or veteran status.

Rangewater is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.