Community Manager | Growth & Resident Experience

Sunrise House; Encinitas (CA); On-site; USD 33,062 - 39,950; Full time

Benefits offered by this job

Comprehensive Health Benefits

Tax Saving Benefits (FSA)

Company-paid life insurance

Work-life balance

Paid vacation and holidays

Job summary

Sunrise Management in Encinitas, CA, is seeking a Community Manager for Elan Encinitas Terrace to oversee operations, leasing, and resident relations under the supervision of the Regional Manager.

The role emphasizes leadership, budgeting, marketing, and compliance with California laws. Candidates should have at least two years of property management experience, proficiency in Microsoft Office, and strong customer service skills to create a positive living experience.

Qualifications

• A college degree or related coursework is preferred.
• Minimum of two years of property management experience required.
• Proficiency in Microsoft Office (Word, Excel) and property management software.
• Strong problem-solving, leadership, and customer service skills.
• Ability to maintain confidentiality, professionalism, and neutrality in all interactions.
• Knowledge of California landlord-tenant laws, Fair Housing policies, and basic accounting principles.

Responsibilities

• Hire, train, and evaluate on-site staff while fostering a supportive work environment.
• Provide clear guidance and tools for the team to excel in their roles.
• Address and resolve employee and operational concerns promptly and professionally.
• Develop a cohesive on-site team reflecting the organization's professionalism.
• Conduct regular inspections of common areas, units, and grounds for safety and cleanliness.
• Enforce move-in/move-out protocols with thorough inspections.
• Ensure timely submission of payroll and accurate records.
• Oversee rent collection and delinquent accounts following California laws.
• Process daily deposits and maintain accounting procedures.
• Monitor expenses, prepare budgets and recommend cost-effective improvements.
• Promote units via approved channels and in-person showings.
• Maintain leasing records and ensure Fair Housing compliance.
• Analyze market trends to adjust pricing and marketing strategies.
• Support renewals and community engagement to aid retention.
• Respond to resident concerns with professionalism and fairness.
• Resolve service requests within 24–48 hours.
• Maintain a safe, well-maintained community.
• Regularly review policies to stay compliant with laws.

Skills

Property management software

Microsoft Office

Leadership

Customer service

Education

College degree or coursework

Job description

Sunrise Management in Encinitas, CA, is seeking a Community Manager for Elan Encinitas Terrace to oversee operations, leasing, and resident relations under the supervision of the Regional Manager.

The role emphasizes leadership, budgeting, marketing, and compliance with California laws. Candidates should have at least two years of property management experience, proficiency in Microsoft Office, and strong customer service skills to create a positive living experience.