Community Manager (Apartment Community)

Paycom; Costa Mesa (CA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K & 3% Employer Matching

Flexible Spending Accounts

Vacation & Sick Time

Paid Holidays & Birthday

Annual Health Expo

Annual Beach Cleanup

Annual Tribute Awards

Job summary

Advanced Management Company in Costa Mesa, CA seeks a high-energy Community Manager to oversee leasing, revenue and expense management, maintenance, sales, and customer service. You will lead a diverse team and drive marketing initiatives while ensuring exceptional resident experiences at multiple communities.

The role combines leadership with hands-on operations, including budgeting, vendor management, and event coordination to maximize occupancy and resident satisfaction.

Qualifications

• Industry managerial experience.
• Knowledge with MRI, leasing, revenue and expense management, maintenance management, sales, customer service, marketing and leadership.

Responsibilities

• Lead daily team meetings and set priorities with Maintenance Supervisor.
• Inspect property daily for curb appeal and market readiness.
• Handle leasing, tours, and follow-ups with prospective residents.
• Process rental applications with approved screening company.
• Prepare move-in/ move-out paperwork and coordinate turnovers.
• Manage resident events to maximize participation and retention.
• Oversee advertising, promotions, and market surveys with Marketing Director.
• Maintain accurate resident files and input renovation data in MRI.
• Handle payroll, budgets, and administrative tasks in AVID/Kronos.

Skills

Leasing

Customer service

Sales

Team leadership

Marketing

Property management

Education

Industry managerial experience

Tools

MRI

AVID

Kronos

MS Excel

Job description

About the Organization:Advanced Management Company is a property management company, which was started in 1982 and built on a foundation of ethical business practices. Those same principles are in place today with more than 50 apartment communities in Southern California and Advanced Management Company was voted a Top Workplace in Orange County by our very own team members.Benefits:Medical InsuranceDental InsuranceVision InsuranceLife Insurance401K & 3% Employer Matching ProgramFlexible Spending AccountsVacation & Sick Live HappyTimePaid Holidays + Your Birthday!Annual Employee Health Expo providing free health screening and events to all employeesAnnual Beach CleanupAnnual Tribute Awards to recognize all team members achievementsJob Title: Community ManagerPay: $ per hour, plus commissionJob Summary:The role of an AMC Community Manager requires high energy, a burning desire to make a difference in people’s lives and a commitment to anticipate and exceed the expectations of our residents, prospective VIPs and co-workers. This diverse role combines leasing, revenue and expense management, maintenance management, sales, customer service, marketing and leadership.Essential Job Duties:Leads daily team meetings to uphold AMC Employee Promise and Vision Statement and outline priorities for the day in coordinance with Maintenance Supervisor.Walks the property daily to ensure curb appeal and prepare market window.Performs excellent telephone and presentation sales skills and delivers exceptional customer service while handling prospective residents including a property tour and follow up.Works with Regional Director and AMC approved screening company to process rental applications.Prepares or reviews leases and move-in packets and coordinates move-in process with new resident.Coordinates resident events with the intention of maximum participation and high resident retention.Understands target market of community by outlining marketing goals, preparing regular market surveys, communicating with and shopping surrounding communities, and managing advertising and promotions in conjunction with the Marketing Director.Prepares move-out paperwork on vacating residents and inspects vacant apartments with Service Director to determine any damages and schedule turnover maintenance required.Maintains thorough, organized, up-to-date and accurate resident files as well as renovation information input in MRI.Handles all monthly administrative tasks including but not limited to: collecting and posting rent, scanning bank deposits, preparing three day notices to pay rent or quit, supervising eviction proceedings, processing lease renewals and increases and reviewing financial budgets.Negotiates contracts, manages vendor performance, codes, approves and ensures vendor bills are submitted and paid on time through accounting system (AVID).Approve and report all payroll information in Kronos to the corporate office before the scheduled deadline.Complete employee evaluations and inspire people through vision and goals while setting individuals up for success through strong leadership and a career development plan.Conducts monthly safety meetings. Inspects the property regularly and report all safety hazards, damages and areas needing repair. Follow up to verify completion in compliance with OSHA, property insurance companies, company and risk management policies.Adhere to the policies and procedures manuals.Performs all other duties as assigned.Job Requirements:Industry managerial experience.Knowledge with MRI, leasing, revenue and expense management, maintenance management, sales, customer service, marketing and leadership.Ability to score at or above AMC standards on mystery shop report.Respond to emergency phone calls.Available to work weekends.Proficient computer skills in MS Word, Excel and Outlook as well as Email, Internet and Social Media as it pertains to marketing of community.Well-developed interpersonal, written and verbal reasoning and communication skills in English and ability to understand legal documentation and perform intermediate level mathematical calculations.Shows up to work on time, follows direction from Regional Director, interacts well with coworkers and residents and gives and receives feedback.Maintains a professional image and attitude at all times; observing the policies and procedures of AMC when conducting business with prospects, residents and vendors.Remarkable sales skills in demonstrating features, benefits and closing.Serve our VIPs with a welcoming and caring attitude.Behave in a responsible, professional and ethical manner with exceptional time management, multi-tasking and leadership skills. Demonstrate personal and professional integrity at all times.Must be assertive, independent, energetic, flexible, motivated, goal oriented, driven and organized.Must maintain reliable transportation daily, valid driver’s license and valid vehicle insurance.Physical ability to bend, stretch, reach, grasp, stand, sit, walk and climb stairs for long periods of time before taking a break.Check our careers page at amcliving.com and click Careers to find our list of open positions!Website - www.amcliving.com & www.r3construction.com