Community Manager- Affordable

RPM Living; Dallas (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Weekly pay

Healthcare coverage

Employee assistance programs

401(k) with company match

Paid time off

DEIB and ERG

Discounted perks

Job summary

RPM Living is seeking a Community Manager to oversee all business operations at an apartment community. The role requires strong resident relations, leadership, and on-site supervision to align with company policy and budget goals.

The candidate will supervise leasing and maintenance, analyze performance, and guide on-site staff through training and evaluation while ensuring compliance with regulatory requirements and delivering exceptional customer service to residents.

Qualifications

• Three-plus years of related multi-family property management experience.
• Two+ years in affordable housing experience preferred.
• Experience with Onesite software is a plus.
• Strong leadership and management skills are essential.

Responsibilities

• Supervise leasing and maintenance activities to ensure compliance with company policy.
• Analyze performance and trends to develop and implement monthly marketing plan.
• Train, motivate and supervise all on-site staff to achieve operational goals (orientation, training, time-sheets, guidance).
• Provide excellent customer service while maintaining high resident service standards.
• Assist in preparation of budget and adherence to approved budgets.
• Complete month-end and year-end reporting as required.
• Explain monthly budget variances +/- 10% per line item.
• Ensure property operations comply with all regulatory requirements.

Skills

Leadership

Customer service

Team player

Tools

Onesite software

Job description

Overview

At RPM, we’re in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today.

Position Summary

The Community Manager will oversee all business operations at one of our apartment communities. The successful candidate will possess strong resident relations and interpersonal skills and will have the ability to communicate effectively, take charge, lead, train, be dependable, professional, and a team player.

Responsibilities

• Supervise leasing and maintenance activities to ensure compliance with company policy
• Analyze performance and trends to develop and implement monthly marketing plan
• Trains, motivates and supervises all on-site staff in order to achieve operational goals of assigned community. This includes new employee orientation and training, ongoing formal and informal performance evaluation, review and approval of time-sheets, instructing and advising on-site staff of employee procedures and guidelines
• Provide excellent customer service while maintaining the highest standards for resident service
• Assist in preparation of budget, and adherence to approved budgets
• Complete month-end and year-end reporting as required
• Provide narrative of all monthly budget variances +/- 10% per line item
• Ensure that property operations are compliant with all applicable regulatory requirements

Education and Experience

• Three-plus years of related multi-family property management experience
• 2+ years in affordable housing experience is preferred
• Experience with the following programs a plus: PFC, AMI, Income Restricted, Senior 55+/62+
• Experience with Onesite software a plus
• Strong leadership and management skills are essential

Physical Requirements

• May be required to sit for extended periods of time while working at a desk
• May be required to climb stairs
• Must be able to read documents, computer screens and data
• Must be able to hear and understand verbal communications in person and over the phone or computer
• May occasionally be required to lift or carry items such as files or office supplies weighing up to 20 pounds
• Must be able to operate a computer, keyboard, mouse and other office equipment

Work Environment

• This role is based on site, primarily in an office setting but may require at times that the employee spends some time outside with exposure to the elements
• The office is an open setting which may include bright lights, constant noises and distractions
• A flexible schedule is required and hours include weekdays, nights, and weekends (including Saturdays and Sundays) as needed to meet business needs

This job title is associated with Property Manager, Apartment Manager, Business Manager, and Multi-Family Manager.

Company Information

Join RPM Living and experience exceptional benefits designed to enhance your life.

• Weekly pay for all associates working onsite at an apartment community
• Comprehensive healthcare coverage available for all full-time, regular associates
• Employer-paid employee assistance, mental health, and wellness programs
• Ancillary benefits including critical illness, hospital indemnity, and accident insurance
• 401(k) with robust company match
• Opportunities for professional development, career growth, and role-based learning plans
• Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)
• Paid time off plus floating holidays and volunteer days
• Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)

Employment with RPM Living is contingent upon successful completion of a background check as local and federal state requires. A valid driver’s license is preferred; candidates without a license will be provided a liability waiver, as applicable.

RPM Living participates in E-Verify. For more information, see the E-Verify Participation Poster and the Right to Work Poster.

RPM Living is an Equal Opportunity Employer.