Community Manager

KETTLER; Washington (District of Columbia); On-site; USD 85,000 - 88,000; Full time

Benefits offered by this job

Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Prescription coverage

HSA or FSA

401(k) retirement plan with company 5%

Job summary

KETTLER is seeking a Community Manager for Reed Row Apartments in NW Washington, DC. The role reports to the Regional Manager and focuses on exceptional resident service and coordinating all aspects of apartment operations.

Compensation ranges from $85,000–$88,000 with a comprehensive benefits package. Ideal candidates have 4+ years in property management, supervisory experience, and a DC PM license within 90 days of hire.

Qualifications

• 4+ years' experience in the property management field.
• 2+ years' supervisory experience.
• Must be able to work on the weekends.
• DC Property Manager Licence must be obtained with 90 days of hire.
• Excellent verbal and written communication skills with residents and teams.
• Experience with property management software.

Responsibilities

• Managing administration of property operations and leasing office.
• Monitoring the financial operations and achieving budgeted NOI.
• Providing a quality living environment for residents and positive work environment for team members.
• Hiring and supervising all on-site staff, including maintenance staff.
• Ensuring that all apartments and property grounds are maintained at company standards.
• Ensuring that rent is collected in a timely manner and following appropriate procedures when residents are delinquent.
• Contribute to achievement of team goals, leasing benchmarks, and resident retention.
• Support outreach initiatives that effectively market/promote the property.
• Understand the current sub-market and mentor others to ensure their comprehension.
• Lead by example to help maintain a high-performing, customer-focused team.
• Contribute to resident satisfaction and the achievement of property goals.
• Other duties as assigned.

Skills

Customer service

Leadership

Budgeting

P&L management

Communication

Organization

Education

High School Diploma

Bachelor's Degree

Tools

Microsoft Office Suite

Property management software

Job description

KETTLER currently has an opening for a Community Manager at Reed Row Apartments, an apartment community located in NW Wahington, DC. If you have a good work ethic, a passion for helping people, and want an opportunity to learn and grow, KETTLER is the place for you!

The Community Manager, under the direction of the Regional Manager, is responsible for providing excellent customer service and coordinating all aspects of apartment community operations.
Compensation: $85,000 - $88,000
We offer a robust Benefits Package including, but not limited to:

• Paid Time Off
• Health, Dental, Vision insurance; Life Insurance; Prescription coverage
• Tax-Advantaged Spending Accounts (HSA or FSA)
• 401(k) retirement plan with company match

Responsibilities

• Managing administration of property operations and leasing office.
• Monitoring the financial operations and achieving budgeted NOI.
• Providing a quality living environment for residents and positive work environment for team members.
• Hiring and supervising all on-site staff, including maintenance staff.
• Ensuring that all apartments and property grounds are maintained at company standards.
• Ensuring that rent is collected in a timely manner and following appropriate procedures when residents are delinquent.
• Contribute to achievement of team goals, leasing benchmarks, and resident retention.
• Support outreach initiatives that effectively market/promote the property.
• Understand the current sub-market and mentor others to ensure their comprehension.
• Lead by example to help maintain a high-performing, customer-focused team.
• Contribute to resident satisfaction and the achievement of property goals.
• Other duties as assigned.

Qualifications

• 4+ years' experience in the property management field.
• 2+ years' supervisory experience.
• High School Diploma, Bachelor's Degree preferred.
• Computer Proficiency and knowledge of Microsoft Office Suite.
• Demonstrated Leadership ability and proven track record of success with the leasing process.
• Must be able to work on the weekends.
• Experience with property management software.
• Must be able to walk apartments and grounds, including steps and climbing stairs.
• Excellent verbal and written communication skills and ability to interact with residents and customers in a professional manner.
• Strong financial analysis, budgeting, and P&L management skills.
• Working knowledge of applicable Landlord Tenant Laws, Fair Housing mandates and other legal issues affecting property management.
• Experience with unit and common area renovations.
• DC Property Manager Licence must be obtained with 90 days of hire.