Community Manager

Cosy; Palo Alto (CA); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Salary & equity

Medical insurance

Flexible PTO

AI tools budget

Lifestyle benefit

Fun benefit

Parental leave

Workspace setup

Daily meals in office

401(k) plan

Job summary

Astrocade, a bold AI technology company in the Bay Area, seeks a Community Manager based in Palo Alto. You will own creator relationships and build scalable systems to support top creators, including bots, automations, and payout infrastructure.

You will measure engagement as the single north-star metric, directly impacting product, marketing, and support teams. This hands-on role lives in Discord with real ownership over operations.

Qualifications

• 5-10+ years in community management for consumer or tech products.
• Experience growing and scaling communities.
• Focus on metrics and simplicity in solutions.
• Deep empathy for creators and their goals.
• Excellent organization and communication abilities.
• Curiosity to use and create with the product.
• Bay Area based and able to work onsite in Palo Alto.

Responsibilities

• Own the health and growth of the creator community and real-time metrics dashboard.
• Build direct relationships with top creators and elevate their work.
• Automate creator service end to end to scale support.
• Recruit, train, and manage moderator team with high quality and coverage.
• Plan gamejams, AMAs, and challenges to seed new content forms.
• Lead the referral program and creator payout system and monitoring.
• Connect community needs with product, tech and marketing teams.
• Engage daily with the product by playing games and building with tools.

Skills

Community management

Metrics-driven

Team leadership

Creator relations

Organizational skills

Job description

Astrocade is an AI technology company building super-intelligence for the interactive world, delivered through a breakout consumer platform.

Today's frontier models can write, reason, and generate video. None can build a world you can step into and act on. Interactive world models are one of the defining problems on the path to ASI, and the foundation of the next great consumer platform. Interactivity is the holy grail of content: not something you watch, but something that responds to you. We're further ahead than anyone: the only team building the intelligence and the platform together, and both are already live.

Our social UGC platform lets anyone create and play interactive experiences through natural language. And it's one of the fastest-growing consumer products in the world, with over 30 million users in just months since launch. Creators bring to life games, companions that remember and grow with them, learning experiences that adapt like a great tutor, and social worlds built with friends. The platform also powers our research with data no video dataset contains: millions of creators prompting and refining gives us paired data of human intent and the worlds that fulfill it, and every play session produces ground-truth, action-labeled interaction data at scale. All of it flows back into our models, and research ships to real players in days, spinning a flywheel no one else can build.

We are a small team from Google Research, Meta, FAIR, Character.ai, and Stanford, led alongside Fei-Fei Li, with frontier-scale compute and direct ownership of core model problems. We are backed by Sequoia Capital, Google, NVIDIA, and luminaries including Eric Schmidt and Jerry Yang.

The next foundational AI company will be built where world models meet a billion players. We're the rare place where frontier research and a breakout consumer platform are one company, and where your work ships to millions, not to a paper. Come build it with us.

About The Role

Our creators are the product. A small, hyper-engaged group of them are already building the games that make Astrocade worth showing up for - and right now, serving them well is a manual job that doesn't scale. As our Community Manager, you'll change that: you'll build the direct relationships with our top creators, and you'll build the systems - bots, automations, referral and payout infrastructure - that make sure no creator is ever left unattended.

We benchmark everything. You'll own our single north-star metric for community engagement. This is a hands-on, in-the-Discord role with real ownership over the systems underneath it - we care as much about how you simplify the operation as how you grow it.

What You'll Do

• Own the health and growth of our creator community - you'll define the metrics, track them on a real-time dashboard, and answer for them company-wide
• Build direct relationships with our top creators: make them feel seen, get the most out of their work, and turn them into the center of gravity for everyone else
• Automate creator service end to end - bug reporting, general knowledge, and escalation bots - so support scales past what a person can do by hand
• Recruit, train, and manage our moderator team to a high bar of quality and 24/7 coverage
• Ideate and run gamejams, AMAs and ongoing challenges/competitions that seed and test new forms of content
• Own the referral program and the creator payout system - strategy, infrastructure, and monitoring
• Act as the connective tissue between the community and our tech, product, and marketing teams, so creator-facing comms reflect what creators actually care about
• Use the product every day like the rest of us: play the games, build with the tools, ship things

You'd Be a Great Fit If You

• Have 5-10+ years in community management for consumer or tech products, likely carrying a Senior CM, Community Lead, or Head of Community title today
• Have run, optimized, and grown a community before - not just maintained one
• Think in metrics and in simplicity: you'd rather consolidate five half-working systems into one good one than add a sixth
• Deeply care about creators, with real empathy for what they're trying to make
• Stay positive and steady in chaos - your emotions never leak into how you communicate
• Are hyper-organized and communicative, and always on top of it (either responding directly or routing mods to handle it)
• Have genuine curiosity to use and create with the product, not just manage the channel around it
• Are Bay Area based and able to work onsite in Palo Alto

Bonus Points

• Have managed and grown Discord servers at scale
• Come from gaming, streaming, or Discord-native companies (Discord, Twitch, Roblox, Riot, Supercell, Rec Room, Medal, Epic, Unity)
• Have run creator programs at creator/fan platforms (Whatnot, Sleeper, Fandom, Patreon, Substack)
• Have built bots, automations, or internal tooling to make community ops scale

What We Offer

• Competitive salary, meaningful equity, and performance bonus.
• 100% employer-paid medical, dental, and vision insurance for employees and eligible dependents.
• Flexible PTO and unlimited sick time.
• $650/month AI Tools budget to use on the tools that help you do your best work.
• $500/month Lifestyle Benefit for wellness, fitness, meals, house cleaning, and more.
• $200/month Fun Benefit to spend on hobbies, travel, games, concerts, or whatever brings you joy.
• Up to 16 weeks paid parental leave for birth parents and 12 weeks for non-birth parents, plus a $1,500/month childcare benefit.
• $2,000 workspace setup allowance and $200/month commuter benefit.
• Daily breakfast, lunch, and dinner on in-office days, plus regular team events and offsites.
• 401(k) retirement plan through Human Interest.

Join us to help build the future of interactive entertainment!

Compensation Range: $120K - $150K