Community Manager

Havenpark Communities; Layton (UT); Presencial; USD 48.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

competitive salary

comprehensive health benefits

generous PTO

paid holidays

a 401(k) with a 6% company match

infinite opportunities to learn, be a

Descripción de la vacante

Havenpark Communities in Layton, UT is seeking a Community Manager to lead a 322-home community. You will manage the budget, rental occupancy, collections, and the on-site team while maintaining exceptional resident experiences.

You will oversee vendor relationships, capital projects, and ensure compliance with laws and Fair Housing. This role demands clear communication, tough conversations when needed, and a passion for building a safe, welcoming neighborhood.

Formación

• Experience running an operation with a team, budget, or store.
• Sales or customer-facing experience with measurable results.
• Willingness to handle difficult conversations and evictions when needed.

Responsabilidades

• Manage community budget, expenses, and NOI.
• Oversee collections and legal notices.
• Drive occupancy and leasing, approve applicants in home-sale process.
• Lead a small on-site team and manage vendors.
• Ensure curb appeal, amenities, safety, and capital projects.
• Build resident relationships and renewals.

Conocimientos

Budgeting

Leasing

People leadership

Vendor management

Collections

Facilities oversight

Educación

High school diploma or GED

Descripción del empleo

Havenpark Communities was founded on the mission of creating caring communities for both our residents and employees. Havenpark has a portfolio of 100+ communities and more than 30,000 homesites across the U.S. We are experiencing intentional, rapid growth by continuously acquiring communities.

At Havenpark Communities, our mission is to make caring communities attainable for responsible residents across America. We acquire, improve, and operate manufactured home communities. You may be asking yourself - what makes us different? It is our culture. Our unique culture is fun, rewarding, and inclusive of all. Our five core values guide our everyday behavior: Respect, Grit, Collaboration, Stewardship, and Boldness.

Run a community like it's yours

This role is closer to running a small business than to managing a property. You will lead a small on-site team and run the full operation of a community of 322 homes: the budget, collections, leasing and occupancy, vendor relationships, and the daily experience of the families who live there. You will have real decision-making authority; you will own the results, and you can tell how you are doing just by driving through the community.

Havenpark Communities owns and operates more than 100 manufactured home communities and 30,000+ homesites across the United States. Our mission is to make caring communities attainable for responsible residents, and no role matters more to that mission than the Community Manager. Our values are Respect, Grit, Collaboration, Stewardship, and Boldness, and no role in the company puts them to work more than this one.

What The Work Involves

The role blends financial management with people leadership. You will manage collections, including the difficult conversations that come with them, handled respectfully and in full compliance with the law. You will drive occupancy and leasing, and you will oversee the resident home-sale process - when residents sell their own homes, you approve the incoming applicant, which makes you a gatekeeper for who joins the community. [At Selling Community Manager communities, you will also personally sell a limited number of homes and earn commission on each sale.] You will manage contractors for landscaping, maintenance, and home rehabs, and set the standard for quality. You will lead a small team through busy seasons and slow ones. And you will be the person residents actually know - the one they come to when they are moving in, and the one they come to when they are having a hard month.

Our hiring process includes two Zoom conversations, typically completed within two weeks of applying.

What This Role Asks Of You

This is a demanding job, and we would rather describe that clearly now than surprise you later. You will have difficult conversations about money, sometimes with people in genuinely hard circumstances. Evictions - pursued rarely, lawfully, and with dignity - are part of the role, and they are never easy. The community does not fully pause on weekends, and neither will your sense of responsibility for it. Most departures from this role happen in the first six months, usually because the demands were a surprise. We would rather you weigh them now. If this description reads to you as a challenge worth taking, we want to meet you.

What You'll Own

• Community financial performance: budget, expense management, and net operating income
• Collections: accurate billing, on-time rent, and all legal notices executed in compliance with state law and Fair Housing standards
• Occupancy and leasing: rentals, renewals, and approval of incoming residents in the resident home-sale (FSBO) process [Selling CM postings: plus direct home sales with commission]
• A small on-site team: hiring, developing, and leading day-to-day
• Vendor and contractor relationships across landscaping, maintenance, and home rehabs
• Curb appeal, amenities, safety standards, and capital projects delivered on time and on budget
• Resident relationships: issues resolved with urgency and care, renewals earned, and a community people are proud to call home

Backgrounds we welcome

• A track record of commitment - a sustained run with one employer, or something you built and stayed with
• Sales or customer-facing experience where your results were measured
• Experience running an operation: a business, a store, a crew, or a budget
• Comfort working with maintenance and construction trades

Property management experience is welcome but not required. A college degree is not required.

Requirements

• High school diploma or GED
• Valid driver's license with a clean record; ability to pass a criminal background check
• Physically able to walk the community daily and occasionally lift materials and supplies
• On-site role

Why Havenpark

At Havenpark, we believe a great community starts with great leadership. As a Community Manager, you will not just oversee operations, you will shape the daily lives of hundreds of families and build a team culture people are proud to be part of. We are growing intentionally and investing in the people who grow with us. If you are a natural leader who takes ownership, leads with care, and is energized by results, we want to hear from you.

Benefits

• competitive salary
• comprehensive health benefits
• generous PTO
• paid holidays
• a 401(k) with a 6% company match
• infinite opportunities to learn, develop, and sharpen their skills

It is our policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability, or veteran status.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.