Community Manager (Conventional) – Elan Avante – Elan Mesa Lofts, La Mesa, CA
Full‑time position with benefits. Pay range: $29.00–$36.00 per hour.
Who We Are
Founded in 1975, CONAM Management operates in 10 states across 26 key metropolitan markets, supporting over 60,000 apartment units of both affordable and conventional housing. Our growing team of over 1,700 associates is dedicated to maintaining and enhancing the quality of life for residents. We foster a collaborative, team‑oriented culture where associates thrive and are valued for their expertise and commitment.
Key Responsibilities
- Oversee daily operations of a conventional multi‑family apartment community, ensuring the property remains a safe, well‑maintained, and welcoming environment for all residents.
- Lead, mentor, and supervise on‑site apartment staff, providing guidance on customer service, leasing, and resident relations to ensure smooth operations.
- Manage the leasing process for the community, including marketing available units, conducting tours, processing applications, and executing leases for new residents.
- Ensure financial performance by creating and maintaining budgets, preparing monthly financial reports, and monitoring expenditures.
- Conduct regular inspections (interior and exterior) to ensure the community is well‑maintained and compliant with company and regulatory standards.
- Administer resident programs and services, focusing on building a strong community and maintaining high resident satisfaction.
- Oversee renovations, including interior and exterior updates, ensuring projects are completed on time and within budget.
- Ensure compliance with housing regulations.
- Handle resident concerns and complaints professionally, striving to resolve issues quickly and fairly.
- Prepare and submit annual operating budgets and conduct quarterly budget reviews.
- Maintain records for all resident transactions, including move‑ins, move‑outs, rent collections, and renewals.
- Foster a team‑oriented environment, working closely with corporate leadership and staff to achieve community goals.
- Drive business purposes such as bank deposits, community supplies, competitive analysis of neighboring communities, and other duties as assigned.
Qualifications
- 2–3 years of experience in property management, specifically in luxury or conventional apartment communities.
- Hands‑on experience overseeing daily operations of a multi‑family community with strong leadership skills.
- Strong understanding of financial reporting, budgeting, and rent collections specific to apartment communities.
- Proficiency with property management software such as Yardi and/or MRI.
- Excellent communication skills, both verbal and written, with the ability to engage residents, staff, and vendors effectively.
- Strong organizational skills and attention to detail.
- Passion for delivering top‑tier customer service and fostering a positive community for residents.
- Physically able to lift and carry items weighing up to 25 pounds.
- Valid driver’s license and proof of automobile liability insurance.
Benefits
- Medical, dental, and vision insurance
- Pet insurance
- Life insurance and identity theft protection
- Paid sick and vacation time
- 401(k) plan with company match
- Flexible Spending Accounts (FSAs)
- Employee Assistance Program (EAP)
- Additional perks: service award days, floating holiday, early earned wage access, and more
Additional Information
- This position is contingent upon passing a background check, employment verification, drug screening, and having a valid driver’s license and auto insurance.
- CONAM will consider qualified applicants with criminal histories in a manner consistent with the requirements of the law.
- We are an Equal Opportunity Employer.
- Pay bands are established based on geographic location, internal equity, market conditions, and candidate qualifications. We provide competitive compensation based on experience and qualifications.