Community Manager

ADP, Inc.; Fremont (CA); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Healthcare premiums paid by employer

401(k) plan with 4% match

Flexible spending accounts

Life insurance

Paid time off

Paid sick leave after 90 days

Paid holidays

Employee assistance program

Employee discounts

Job summary

IEC Property Services Corporation seeks a proactive Community Manager for a 150-unit apartment community in Fremont, CA. You will direct day-to-day property operations, coordinate maintenance, leasing, and vendor relations to meet business goals, while upholding company culture.

The role requires strong customer service, leasing skill, and knowledge of California laws; compensation includes base salary plus commissions and a bonus program eligibility.

Qualifications

• Minimum two years of multi-family property management experience.
• Knowledge of California property laws and local regulations.
• Strong communication skills, written and verbal.
• Ability to prepare reports and proposals and present information clearly.

Responsibilities

• Market and lease apartments in compliance with fair housing laws.
• Pre-lease units and manage a waitlist of prospects.
• Provide high level customer service and resident engagement.
• Collect and deposit rent using standard software.
• Oversee maintenance staff and vendor relationships; manage budgets.
• Ensure smooth operations and reporting to Regional Manager.
• Maintain organized unit and lease files and records.
• Respond to resident requests promptly and courteously.

Skills

Multi-family property management

Team leadership

Leasing sales

Communication

Problem solving

Customer service

Vendor coordination

Education

High school diploma or equivalent

Tools

Yardi Voyager

RealPage

Microsoft Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Community Manager

Full Time Fremont, CA, US

Salary Range: $60,000.00 To $65,208.00 Annually

COMPENSATION INCLUDES SALARY RATE PLUS COMMISSIONS AND ELIGIBILITY FOR BONUS PROGRAM!

IEC Property Services Corporation (IECPSC) is a vertically integrated real estate investment firm specializing in value-add multifamily properties in the Bay Area, Southern California (including Ventura County, Los Angeles, and San Diego) and Seattle markets. We focus on creating value through strategic repositioning and property management. IEC Property Services Corporation, our in-house property management company, strives to deliver exceptional customer service while executing property business plans. Founded in 1981, IEC has a proven track record of over 43 years and continues to grow by acquiring new communities and offering development opportunities to our team members.

Position Summary

IEC is looking for an energetic, skilled Community Manager to lead a 150-unit apartment community in Fremont, California. Community Managers are responsible for planning and directing the day‑to‑day activities of the properties, including maintenance staff and vendors, to ensure that goals and objectives of the properties are accomplished. The Community Manager must have the ability to take direction, yet self-lead. They must be a team player, sales goal oriented, and be in alignment with company culture.

Duties and Responsibilities

• Market and lease available apartments using honed leasing skills, in full compliance with fair housing laws.
• Pre-lease units and maintain a working waitlist of prospective residents.
• Provide a high level of customer service and connect with residents.
• Collect and deposit rent, late fees, and deposits using Yardi software.
• Market available units daily on Craigslist and other approved marketing sites
• Screen and qualify prospective residents.
• Prepare vacant units for rental, including renovation oversight.
• Enter traffic, applications, leases, notices, work orders, etc. into Yardi Voyager each business day.
• Provide status and suggested strategies to Regional Manager to ensure good communication and smooth property operations.
• Maintain organized, comprehensive unit files including leases, communications, work orders, etc.
• Bid and negotiate service contracts, procuring all necessary building supplies, managing maintenance staff, and vendor relationships.
• Perform necessary maintenance and ordinary repairs. Oversee general cleaning of the building and grounds.
• Manage property expenditures in accordance with budget.
• Respond to all resident requests or complaints in a timely, efficient, and courteous manner.
• Serve as the employer's representative to enforce rules governing the premises and report unusual resident problems or behavior to the immediate supervisor.
• All other duties as assigned.

Qualifications

• A minimum of two years of multi-family property management experience
• Working knowledge of property management, California, and local laws
• Strong Microsoft Office and property management software skills, Yardi Voyager and RealPage experience preferred.
• Excellent problem solving, multi-tasking, and organizational skills.
• Ability to empathize with residents and staff, while still enforcing community rules and policies
• Must work well with others.
• Strong communication ability, both verbally and in writing. Ability to write reports, business correspondence, and procedures. Ability to effectively present information and respond to questions from residents, vendors, government officials, and the public.
• A high school diploma or equivalent. College degree a plus
• Valid driver’s license

IEC offers a competitive compensation package, including the following:

• Company paid healthcare premiums at 100%, specifically for the employee, with options to buy up.
• 401(k) Plan, with 4% company match
• Flexible Spending/Health Savings Accounts
• Company paid Life Insurance and Long-Term Disability Insurance, specifically for the employee, with options to buy up.
• Paid Time Off
• 40 hours of Paid Sick Leave (PSL) after 90 days
• Company Paid Holidays
• Employee Assistance Plan
• Employee Discounts