Community Manager

Hillpointe; Florida; On-site; USD 60,000 - 75,000; Full time

Job summary

Hillpointe is seeking a Community Manager to oversee day-to-day operations of a Florida property, driving occupancy and rent goals while ensuring regulatory compliance and delivering exceptional resident experiences. The role requires leadership to foster a vibrant community and manage on-site services with a focus on asset value.

You will lead budget oversight, revenue opportunities, vendor management, lease administration, and leverage technology to optimize performance.

Qualifications

• Effective communication and ability to read, write, and explain apartment features.
• Proficient with internet, word processing, spreadsheets, and databases for reporting.
• Experience with property management software (Entrata preferred).
• HS Diploma or equivalent education required.

Responsibilities

• Support the Regional Manager to reach budgeted occupancy and rent levels.
• Create an environment that is cool, fun, and energetic for residents.
• Provide Resident Services onsite.
• Ensure amenities are maintained to like-new standards.
• Ensure units are like-new for new move-ins.
• Liaise between Maintenance and property needs.
• Submit accounts payable/invoices for payment.
• Conduct regular property walks and protect asset value.
• Pursue additional revenue opportunities.
• Oversee budget, revenue, vendor management, lease administration, and leverage technology for data-driven decisions.

Skills

Communication

Office software

Math skills

Flexible schedule

Local travel

Driver's license

Education

HS Diploma or equivalent

Tools

Entrata

Job description

COMMUNITY MANAGER

The Community Manager is responsible for the efficient day-to-day operations of the property, ensuring financial goals are met while upholding regulatory compliance and delivering exceptional resident experiences. The Community Manager fosters a vibrant community culture, facilitates marketing strategies to boost occupancy rates, and embraces innovative trends in property management.

Responsibilities include but are not limited to:

• Support the Regional Manager as needed to reach, exceed and maintain budgeted occupancy and rent levels.
• Create an environment that is cool, fun, and energetic. Make it the place where people want to live.
• Provide Resident Services as they are delivered onsite.
• Ensure Amenities are maintained to like-new standards.
• Ensure Units are like-new for new move-ins.
• Serve as a Liaison between the Facilities Maintenance Group and the property level needs.
• Ensure all Accounts Payable/Invoices are submitted for payment appropriately.
• Conduct regular property walks, maintaining the value of the asset.
• Always be exploring additional revenue opportunities.

Duties encompass budget oversight, revenue optimization, vendor management, lease administration, and leveraging technology for streamlined operations, data-driven decision-making, and effective communication.

Knowledge,Skills,Abilities:

• Effective communication is a crucial requirement for this role.
  • Ability to read, write, and communicate effectively; this includes understanding and completing legal documents, selling and explaining apartment features, and addressing queries about the community's operation.
• Demonstrated proficiency in Internet, word processing, spreadsheet, and database management programs to complete required reports and employment.
  • Strong proficiency in property management software (preferably Entrata).
• Mathematical skills to calculate percentages to complete financial records, budgets, and other fiscal reporting.
• HS Diploma or equivalent education required.
• Property management experience preferred.
• Must have valid driver’s license to drive a golf cart on property.
• Must be able to work a flexible work schedule and be always available via phone and/or email (except during approved time off).
• Routine local travel may be required to make bank deposits, attend training classes, or other situations necessary for the accomplishment of the daily responsibilities of this position.

Working Conditions:

• Employees work in an office environment but also may have frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous.

Physical Demands:

• Employees must be able to physically access all exterior and interior parts of the community and amenities.
• Employees must be able to push, pull, lift, carry, or maneuver weights of up to twenty (20) pounds independently and fifty (50) pounds with assistance.
• Routine local travel may be required to make business meetings, attend training classes, conferences, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.

Required Licenses or Certifications:

• Employees must have all licenses and/or certifications as required by State and Local jurisdictions.
• Employees must have valid driver’s license to drive while visiting property.