Community Manager

Socket.dev; Des Moines (IA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive health benefits

Life, long and short-term disability

401(k) with company match

Job summary

YES Communities in Des Moines, IA seeks a seasoned Community Manager to lead daily operations, manage rent collection, budgeting, and asset protection while guiding a dedicated team.

You will serve as the main communication link for residents, resolve complaints, coordinate leasing and turnover, and collaborate with vendors and local authorities to maintain high occupancy and safety across our communities.

Qualifications

• Excellent communication and conflict resolution abilities.
• Strong leadership and the ability to manage team performance.
• Proficiency with Microsoft Office and industry software.
• Must obtain or transfer state licensing within 90 days of employment.
• In-state driver’s license required.

Responsibilities

• Oversee daily community operations including evictions, rent collections, resident relations, budget maintenance, and asset protection.
• Recruit, train, and develop team members.
• Conduct regular team meetings to reinforce expectations and foster growth.
• Manage marketing, leasing, turnover, and property occupancy to ensure ongoing success.
• Build positive relationships with vendors and local authorities.
• Plan and coordinate community events to maintain a positive environment.
• Coordinate with residents to uphold property standards.
• Attend company meetings, trainings, and conferences as requested.
• Coordinate home delivery and setup, and handle warranty follow-ups.
• Perform additional duties as assigned by management.

Skills

Excellent oral and written comms

Conflict resolution

Leadership & decision-making

Microsoft Office

Adaptability

Licensing within 90 days

Education

In-state driver’s license required

High School Diploma or equivalent

Property management experience preferred

Tools

Industry-specific software

Microsoft Office

Job description

Community Manager

Reports To: Regional Manager

About YES:

Founded in 2008, YES Communities has established itself as a leader in the manufactured housing space. YES is the largest privately held manufactured housing REIT in the country. Our commitment to improving communities and enhancing the lives of our residents is evident in our long-standing industry presence and the experience of our leadership team. This dedication and expertise have earned YES recognition and respect in the field, underscoring our significant role in shaping the manufactured housing landscape.

Community Manager Position Overview:

As a Community Manager, you play a very important leadership role not only with existing team members but with the residents of our communities as well. You will perform regular operational tasks such as collecting rent, managing supplies and marketing materials, developing the team, and protecting all company assets. In addition to this, you are also the main source of communication for the residents and will be the point person when it comes to resolving all complaints that come through your office. You must be able to make executive decisions when it comes to financial success and the overall safety and conditions of your community. Your commitment to communicating community successes and challenges with your immediate supervisor and your team members will ensure your team’s alignment with company goals and objectives.

Community Manager Essential Functions:

1. Manage daily community operations, including but not limited to: evictions, collections, resident relations, maintain community budget, and protect all company assets
2. Recruit, train, manage, and develop team members.
3. Conduct consistent team meetings to reinforce expectations and facilitate employee growth
4. Manage the marketing, sale, leasing, and turn of all new, used, foreclosed, and broker homes to ensure ongoing success and high occupancy of the community
5. Develop and maintain positive relationships with vendors, cities, municipalities, and counties
6. Plan and oversee community events to help maintain a positive community environment
7. Coordinate with residents to uphold property standards
8. Travel to/attend company meetings, trainings, and conferences as requested by management.
9. Coordinate new home delivery and set-up, and request any warranty or follow-up work with manufacturers
10. Additional duties as assigned by management subject to change

Community Manager Required Skills:

• Excellent oral and written communication skills
• Strong conflict resolution skills
• Strong leadership and decision-making skills, including management of team member performance
• Proficiency in Microsoft Office and industry specific software products
• Proven ability to adapt to new or unforeseen situations
• Must obtain or transfer state-specific licensing within 90 days of employment (in applicable states)

Community Manager Education and Experience:

• A valid in-state driver’s license is required
• High School Diploma or equivalent is preferred
• Property management or equivalent experience is preferred

The YES Difference

• Competitive salary
• Comprehensive health benefits
• Life, long and short-term disability insurance
• 401(k) with company match

YES I can help *YES We are a team * YES We add value * YES We build community

YES Communitiesis an Equal Opportunity Employer