Community Manager

Leo Chicago; Chicago (IL); On-site; USD 53,960 - 90,000; Full time

Benefits offered by this job

Medical coverage

Dental benefits

Vision benefits

401K

Flexible time off

Job summary

Leo Chicago is seeking a Community Manager to enhance brand engagement through social media platforms like Meta and TikTok. The role requires a Bachelor’s degree and a passion for creativity, focusing on community insights and effective collaboration across departments. Key responsibilities include moderating conversations, analyzing campaign performance, and building meaningful relationships. With a compensation range of $53,960 - $90,000, Leo Chicago supports diverse talent with comprehensive benefits including medical, dental, and flexible time off.

Qualifications

• Bachelor’s degree or equivalent experience required.
• Ability to notice details about individuals.
• Passion for creativity is essential.
• Collaborative skills for cross-discipline work.
• Comfortable in a fast-paced, entrepreneurial environment.

Responsibilities

• Moderate brand conversations across platforms.
• Engage through social listening.
• Manage insights and community sentiment.
• Collaborate on community-driven ideas.
• Analyze campaign performance and user behavior.

Skills

Community engagement

Social media management

Data analysis

Creative collaboration

Education

Bachelor’s degree or equivalent experience

Tools

Hootsuite

Talkwalker

Meta Business Suite

Job description

Company Description

A global creative constellation built for what’s next—uniting the human vision of the Leo Burnett network with the innovation of Publicis Worldwide. Leo is HI × AI: Human Insight, Human Ideas, Human Impact—supercharged by the data and technology to move faster, go further, and deliver everywhere. Leo brings together 15,000+ people across 90 countries, combining global scale with creative firepower to drive outsized impact for brands.

Overview

We are looking for a Community Manager to join the team.

Responsibilities

Community Management

• Moderate conversations and maintain brand tones across our platforms: Meta, TikTok, X, Pinterest. Responding, posting, and sweeping messages.
• Spark real conversations and meaningful engagement through social listening.
• Be the eyes and ears of the brand—gathering insights, managing feedback loops, and shaping community sentiment.
• Collaborate with creative, content, and strategy teams to bring community ideas to life.

Data & Insights

• Comfortable using Hootsuite, Talkwalker and Meta Business Suite to track our social performance, engagement metrics and provide findings.
• Build dashboards, reports, and visual stories that keep our creative work rooted in real-world impact.
• Analyze campaign performance, user behavior, and audience trends to unlock deeper insights. Work cross‑functionally with strategy, creative, and media to optimize campaigns in real time.

Culture and People

• You demonstrate an ability to represent the relationship and help shepherd the process with external client partners, including other agencies (e.g., Media, PR, etc.) and vendors.
• You’re an active and stimulating voice within the strategy department and agency as a whole.
• You’re a hub of culture within the agency, with close relationships across departments.

Qualifications

• Bachelor’s degree or equivalent experience.
• You seem to notice all the little things about people that others might miss.
• A passion for creativity.
• Ability to collaborate gracefully and powerfully across all disciplines.
• You thrive in a fast‑paced, entrepreneurial environment.

Additional Information

Our Publicis Groupe motto “Viva La Différence” means we’re better together, and we believe that our differences make us stronger. It means we honor and celebrate all identities, across all facets of intersectionality, and it underpins all that we do as an organization. We are focused on fostering belonging and creating equitable & inclusive experiences for all talent.

Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.

If you require accommodation or assistance with the application or onboarding process specifically, please contact [e-mail].

Compensation Range: $53,960 - $90,000 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third‑party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 06/05/2026.

All your information will be kept confidential according to EEO guidelines.