Community Manager

Hunt Military Communities; Beaufort (SC); On-site; USD 60,000 - 90,000; Full time

Job summary

Hunt Military Communities in Beaufort, SC is seeking a Community Manager to assist the Community Director in property operations and customer satisfaction. This on-site role handles rent collection, delinquency management, invoicing, and reporting while guiding site-level leadership and maintaining compliance with company policies.

You will supervise Leasing Specialists, oversee vendor relations, and coordinate move-ins/outs, renewals, and social events to support resident relations and

Qualifications

• High school diploma or GED required.
• Bachelor's degree in business or related field preferred.
• 2 years property leasing experience or related skills required.
• 1-3 years experience managing others.

Responsibilities

• Directly supervise Leasing Specialists and Resident Service Specialists.
• Monitor accounts receivable, collect rent, post rent and perform daily deposits.
• Process delinquencies, evictions, and tenant refunds as needed.
• Prepare weekly/monthly financial and leasing reports and close-out documents.
• Audit records for lease expirations, delinquencies, and unlawful detainers.
• Coordinate move-ins/move-outs and lease renewals; assist with resident relations.
• Coordinate with maintenance for unit reconditioning after move-out.

Skills

Team leadership

Strong communication

Detail-oriented

Customer service

Education

High School Diploma or GED

Bachelor's Degree in Business Administration

Tools

YARDI

MS Office Suite

Job description

A Brief Overview The Community Manager assists the Community Director with the overall operation of the property to ensure customer satisfaction. This position interacts with internal and external customers including resident, vendors, board members and committee members, as well as Hunt employees. This position is also responsible for site level leadership, responsible for collecting and posting rent payments; managing resident delinquencies, evictions, invoice processing, and legal notices; and performing pre-close and closeout accounting processes.

A Brief Overview The Community Manager assists the Community Director with the overall operation of the property to ensure customer satisfaction. This position interacts with internal and external customers including resident, vendors, board members and committee members, as well as Hunt employees. This position is also responsible for site level leadership, responsible for collecting and posting rent payments; managing resident delinquencies, evictions, invoice processing, and legal notices; and performing pre-close and closeout accounting processes.

What You Will Do

• Directly supervises Leasing Specialists and Resident Service Specialists. Participates in the hiring, training, performance management and termination of Leasing Specialists and Resident Service Specialists.
• Monitors all accounts receivable including collecting rent, posting rent, making daily bank deposits, and maintaining balanced, accurate rent roll.
• Collects delinquent account balances from previous residents. Calculates and processes tenant refunds.
• Accurately and timely completes daily, weekly, and monthly financial and leasing reports, including month-end pre-close, close-out, market surveys, and lease expiration matrix. Generate various reports as required.
• Audits records and files to identify dates requiring administrative action, such as lease expiration dates, delinquent accounts, and unlawful detainers.
• Processes evictions, which includes processing all necessary paperwork, serving notices, and attending court hearings.
• Leases units as needed. Ensures execution of leases and lease files are properly completed.
• Sends out lease expiration letters, and processes lease renewals.
• Responsible for shopping competitive properties.
• Enters, processes, and receives vendor payables. Scans all invoices to the AP department to process payments.
• Ensures that unsafe conditions are corrected in a timely manner.
• Processes move-ins, move-outs, and lease renewals.
• Assists Community Director with site-level leadership to include staff performance and resident relations.
• Assists with resident retention, which may involve planning and organizing social events at the property.
• Assumes responsibility for the operations of the property in the absence of the Community Director.
• Ensures compliance with company policies and procedures.
• Performs physical inspections of the property and verifies condition of vacant units and community appearance and safety.
• Coordinates with maintenance and make-ready staff to ensure timely recondition of units after move-out.
• May perform 30-day pre-inspections and move in/outs inspections with residents.
• Assists in weekly, monthly, quarterly reports and executive summaries.
• Creates PO’s for office expenses and may create, process, and invoice residents for monthly utilities.
• This position requires driving for the Company using either 1) a Company vehicle, at any frequency from Rarely to Constantly; or, 2) a Personal or Rental vehicle to conduct Company business more than 50% of the time to perform work duties.

Qualifications

• High School Diploma or GED (or equivalent) required
• Bachelor's Degree in Business Administration, Property Management, other related discipline preferred
• 2 years previous property leasing experience or applicable skills required
• 1-3 years previous experience managing others required
• Previous experience with YARDI preferred
  • Strong computer skills with MS Office Suite (Word, Excel, PowerPoint, and Outlook).
  • Strong verbal and written communication skills.
  • Ability to work effectively with employees at all levels of the organization as well as working with the military community and the military command.
  • Requires a reliable, self-motivated team player who pays close attention detail, demonstrates strong communication, client management and business literacy skills.
  • Demonstrates discretion and ability to maintain a professional attitude and appearance.
  • Effectively envision, develop, and implement new strategies to address competitive, complex business issues.
  • Takes initiative to identify and anticipate client needs and make recommendations for implementation.
  • Requires use of technology platforms on a daily basis.
  • Basic understanding of safety practices.
• DL NUMBER - Driver's License, Valid and in State required
• Accredited Residential Management (ARM) preferred
• Certified Apartment Manager (CAM)-NAAHQ preferred
• Certified Professional of Occupancy (CPO) preferred

Compensation

We are committed to offering competitive and equitable compensation. Final salaries will be determined based on factors such as geographic location, skills, education, licenses, certifications, and/or experience. In addition to these factors – we believe in the importance of pay equity. We consider internal and external factors as a part of every final offer. We also offer a generous total compensation and benefits package.

Benefits

A competitive salary is only one part of your total rewards. We also offer a comprehensive benefits package, including paid time off, medical, dental, life and disability insurance, HSA/FSA accounts, retirement, rewards programs, and so much more!

EEO/ADA

The Company and its affiliates provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

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